Windows 10: SFC scannow offline Solved

Page 1 of 2 12 LastLast

  1. Posts : 18
    Windows 10 Home
       18 Feb 2018 #1

    SFC scannow offline

    This is my first post on this excellent forum. I have been trying to run a sfc scan, both online and offline, but neither will get very far before the system cancels them.
    I read up (here as I recall) on how to run the scan offline. So far I have named 'C' as both offbootdir and offwindir, but I think this may be wrong.
    I am attaching an image of disk mapping for what I believe is my 'hybrid' Asus s550cb notebook, running win 10, fully patched except the recent update (KB4074588) which will not install properly. As part of my system, there is a small SSD drive in addition to what is revealed by the attached image.
    My question is, how to know which drives I should name for the sfc scan from boot. The image reveals only C & D with assigned drive letters, with D containing only personal data. Disk management does not allow assigned letters to the other partitions, so if I need one of those, I seem to be unable to run the sfc scan.
    Any help with this will be much appreciated.
    Thanks and regards to all.
    Attached Thumbnails Attached Thumbnails DiskMap.jpg  
      My ComputerSystem Spec

  2.    18 Feb 2018 #2

    To find your Windows drive letter from an offline command prompt or having booted your PC from a boot disk such as Kari's very useful one available from the top of the Software and Apps section here:

    a. the simple, crude pragmatic approach- from a command prompt use the DIR command on the various drive letters available and so discover which drive letter contains your Windows folder

    b. the more sophisticated approach:
    use BCDEDIT - see step 5 in the guide below:

    SFC Offline:
    How to Run SFC OFFLINE (System File Checker tool) - - Windows Tips How-tos
      My ComputerSystem Spec

  3.    18 Feb 2018 #3

    You can also use diskpart to display this kind of information. Like so:
    Click image for larger version. 

Name:	diskpart-vols.jpg 
Views:	3 
Size:	143.3 KB 
ID:	177609
      My ComputersSystem Spec

  4. Posts : 18
    Windows 10 Home
    Thread Starter
       19 Feb 2018 #4

    Thanks. I have now used a boot disc which i made a while ago with Macrium Reflect. That gave an option to open a Command Prompt, from which I tried to run sfc again, using the offboot and offwin string. However, I am getting a 'WRP could not start the service' or 'system repair pending' message. I assume the 'system repair' means the looping update, as i am not aware of anything else.
    This really is a very frustrating situation.
      My ComputerSystem Spec

  5.    19 Feb 2018 #5

    Hi, assuming from your first post that you can log in, try a couple of disk checks:
    1. Hard Disk Sentinel (trial) - best report- (or failing that a portable version of Crystal Diskinfo)
    2. From an admin command prompt
    chkdsk c: /scan

    and report the results

    What if anything is the actual problem you are trying to fix- other than running SFC /SCANNOW?

    You can work through this:

    and you might like to try the Image Health utility at post #2 here:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
      My ComputerSystem Spec

  6. Posts : 20,863
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Feb 2018 #6

    Many times when sfc /scannow is malfunctioning or finds corruption that it cannot fix the DISM commands can fix OS corruption.

    Open administrative command prompt and type or copy and paste:
    1) dism /online /cleanup-image /scanhealth
    2) dism /online /cleanup-image /restorehealth
    3) sfc /scannow
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    This is a link on the multiple DISM commands to repair a Windows image:
    Use DISM to Repair Windows 10 Image Windows 10 Tutorials

    If there are problems where neither scannow nor restorehealth fix underlying OS problems the next step that can fix both is an in place upgrade repair:

    This is a link on the in place upgrade repair:
    Repair Install Windows 10 with an In-place Upgrade Windows 10 Tutorials
      My ComputerSystem Spec

  7. Posts : 18
    Windows 10 Home
    Thread Starter
       20 Feb 2018 #7

    I can report that my problem (installing updates properly) started after the Creators update. Throughout all of this my machine has and still does run very well indeed. My only outstanding issue is that of a correct and full installation of KB4048955 which shows as installed in the "uninstall updates" list, but which will always try to install again when I allow updates to run. The loop is continuous, slowing down my system as it never stops using my resources.
    Here is the report from DISM, SFC and CHKDSK. I will try the scans suggested by dalchina shortly.
    Many thanks for your continued help.

    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.16299.15

    Image Version: 10.0.16299.64

    [======= 12.8% ]
    Error: 605

    The specified buffer contains ill-formed data.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.16299.15

    Image Version: 10.0.16299.64

    [===== 9.9% ]
    Error: 605

    The specified buffer contains ill-formed data.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 13% complete.

    Windows Resource Protection could not perform the requested operation.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.
    Volume label is OS.

    Stage 1: Examining basic file system structure ...
    413440 file records processed.
    File verification completed.
    11706 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    15778 reparse records processed.
    499752 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    15778 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    43157 data files processed.
    CHKDSK is verifying Usn Journal...
    37946336 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    89432039 KB total disk space.
    46389796 KB in 168806 files.
    123464 KB in 43158 indexes.
    0 KB in bad sectors.
    526383 KB in use by the system.
    65536 KB occupied by the log file.
    42392396 KB available on disk.

    4096 bytes in each allocation unit.
    22358009 total allocation units on disk.
    10598099 allocation units available on disk.

      My ComputerSystem Spec

  8. Posts : 18
    Windows 10 Home
    Thread Starter
       20 Feb 2018 #8

    I have installed Disk Sentinal. Here is what appears to be a perfect report.
    Click image for larger version. 

Name:	Disk Sentinal report.jpg 
Views:	1 
Size:	106.2 KB 
ID:	177835
      My ComputerSystem Spec

  9.    20 Feb 2018 #9

    If SFC /SCANNOW and DISM both fail, an in-place upgrade repair install which keeps all programs and data and most settings is the next step.

    Please confirm your build is 1709 (16299)
    Windows key + R, winver.
    @zbook posted the link to the tutorial

    Make sure you have at least 20Gb spare (and a bit more) on your C: partition - enough for windows.old and some working space.

    Note: if you wished, and don't need the manufacturer's recovery partition (20Gb) you could delete that. Or you may wish to keep it or archive it for future resale.
    Last edited by dalchina; 20 Feb 2018 at 07:56.
      My ComputerSystem Spec

  10. Posts : 18
    Windows 10 Home
    Thread Starter
       21 Feb 2018 #10

    Grateful thanks to all who contributed to resolving my update problem. The in-place upgrade from an iso file did the trick and although the procedure took a long time, it was of course worth every minute. I am now fully updated and my system is running very well.
    Thanks again and kind regards.
      My ComputerSystem Spec

Page 1 of 2 12 LastLast

Related Threads
Solved SFC /SCANNOW cannot fix storport.sys in Performance & Maintenance
Hi there, been a while since I was on here. Been getting a few intermittent lock ups here and there and I MAY have narrowed it to the SSD, or specifically old firmware and corrupt files. Firmware was easy enough to resolve, then I used DISM to...
Solved SFC /Scannow Results in Performance & Maintenance
Have i problems in my OS? 71364
Solved sfc /scannow says this. in Performance & Maintenance
Some of the damaged files couldn't be repaired: 50641 And, CBS.log says some errors similar to this one: 2015-11-26 16:02:04, Info CSI 00000442 Error - Overlap: Duplicate ownership for directory "\??\C:\WINDOWS\bcastdvr"...
Sfc /scannow in Performance & Maintenance
Hi I'm new to the forum When running SFC / SCANNOW I get an error message - Can someone help in fixing the issues that it refers to? "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:33.
Find Us