Windows 10: How can I log processes/sevices that are causing slow shutdown? Solved

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  1.    01 Mar 2018 #11

    Hi Sam,
    The more indicated tool to use for troubleshooting this kind of performance issues is Windows Performance Toolkit. It records all events happening during the shutdown process;
    Here is what you have to do to record a trace;

    • Download and Install windows Performance Toolkit Download and install the Windows ADK | Microsoft Docs . Choose the package corresponding to your Windows version.
    • Record a trace using Windows Performance Recorder using these options: https://justpaste.it/1e75d
    • When you are prompted to choose where to save the trace file, it's better to save it on an external storage (USB stick or Disk).
    • Compress the resulting file (Important)
    • Share it through Dropbox, google drive or any other file sharing platform.


    I'll analyze your trace file and give you a feedback.
      My ComputerSystem Spec

  2.    01 Mar 2018 #12

    zinou said: View Post
    Hi Sam,
    The more indicated tool to use for troubleshooting this kind of performance issues is Windows Performance Toolkit. It records all events happening during the shutdown process;
    Here is what you have to do to record a trace;

    • Download and Install windows Performance Toolkit Download and install the Windows ADK | Microsoft Docs . Choose the package corresponding to your Windows version.
    • Record a trace using Windows Performance Recorder using these options: https://justpaste.it/1e75d
    • When you are prompted to choose where to save the trace file, it's better to save it on an external storage (USB stick or Disk).
    • Compress the resulting file (Important)
    • Share it through Dropbox, google drive or any other file sharing platform.


    I'll analyze your trace file and give you a feedback.
    I had a similar problem. Disabling cleaning Page File at shutdown fixed it.
      My ComputerSystem Spec

  3.    01 Mar 2018 #13

    Zinou.... thanks I'll give that and try and get back to you. It may take a little while as the real work gets in the way.

    Chris.....
    I had a similar problem. Disabling cleaning Page File at shutdown fixed it.
    Could you explain how, please?
      My ComputerSystem Spec


  4. Posts : 19,871
    windows 10 professional version 1607 build 14393.969 64 bit
       04 Mar 2018 #14

    Please run this log collector and post a zip into this thread:
    Use extract > open
    log collector v2-beta08.zip
      My ComputerSystem Spec

  5.    04 Mar 2018 #15

    Sam Vimes said: View Post
    Zinou.... thanks I'll give that and try and get back to you. It may take a little while as the real work gets in the way.

    Chris.....
    Could you explain how, please?
    Clear page file on shutdown

    Start Registry Editor (Regedt32.exe).

    Change the data value of the ClearPageFileAtShutdown value in the following registry key to a value of 1:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management
    If the value does not exist, add the following value:
    Value Name: ClearPageFileAtShutdown
    Value Type: REG_DWORD
    Value: 1

    This change does not take effect until you restart the computer.

    Hope it help.
      My ComputerSystem Spec

  6.    05 Mar 2018 #16

    I have a cheap Asus DG soundcard I purchased when my onboard sound crapped out. I used to boot 15 seconds, shut down quick with an occasional Office related hang.

    Somewhere here In a thread about C-media drivers that the card used can be the source, I tried just to hack away the issue in the registry , made some progress. Installed a different Xonar Driver and the hang is almost nonexistent now.
    I confirmed it the EV logs. However it's time for a new clean install of OS, I'm a lazy..........

    When I opened up the case their was a petrified onion bagel, with cream cheese and a dead Palmetto bug.

    I must of been drunk or stoned years ago, I prefer to think aliens left it.
      My ComputerSystem Spec

  7.    20 Mar 2018 #17

    I downloaded the ADK onto a play machine just to see what it did. Quite a lot actually and provided more information that mostly I didn't understand . I'm not going to post any logs because of the potential to give away information I might not want to, especially as I'm not sure exactly what it's collected.

    However, after the latest updates I did on Mar 19th, the shut down time seems to have improved and I not going to spend anymore time on this problem

    Thanks for all your help anyway
      My ComputerSystem Spec

  8.    20 Mar 2018 #18

    Glad you got it sorted. Misbehaving drivers are among the hardest performance degrading issues to diagnose. Sounds like you got a pretty good handle on it. And now, if the same symptoms present again, you have at least one thing to check immediately that may lead to a (re)repair of the issue. Good job!

    One more thing: please mark the thread solved (click the green checkbox at the top of the page that's labeled "Mark as solved," depicted below), so other visitors to this thread will know it's been addressed and be able to learn from the fix/workaround that you uncovered.

    Click image for larger version. 

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    Thanks,
    --Ed--
      My ComputersSystem Spec


 
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