Where is there a log for a Startup failure

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  1. Posts : 270
    W 10 Home x64
    Thread Starter
       #51

    Hi

    that didn't last long, BSOD after about ten minutes
    I have attached the files, looks like another Realtek device

    Regards

    Daniel
    Attached Thumbnails Attached Thumbnails Where is there a log for a Startup failure-bsod_2.jpg   Where is there a log for a Startup failure-whocrashed_2.jpg  
    Where is there a log for a Startup failure Attached Files
      My Computer


  2. Posts : 270
    W 10 Home x64
    Thread Starter
       #52

    Hi again,

    The BT device has re-enabled itself??

    Cheers

    Daniel
      My Computer


  3. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #53

    Update these 2 drivers:
    rtkvhd64.sys
    nvlddmkm.sys

    RTKVHD64.sys Tue Jul 21 06:33:46 2015 (55AE2E1A) Version 6.0.1.7564
    nvlddmkm.sys Tue Jan 23 16:24:56 2018 (5A67B638) Version 23.21.13.9077

    RTKVHD64.sys
    Realtek High Definition Audio Function Driver
    Realtek

    1) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
    2) re-install the Nvidia GPU driver from the Nvidia website
    3) make sure that you check the clean install box and if available install the physx driver.
    Display Driver Uninstaller Download version 17.0.8.2 (or a newer version if available)
    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    NVIDIA
    Download Display Driver Uninstaller - MajorGeeks

    Code:
    Name    Realtek High Definition AudioManufacturer    RealtekStatus    OKPNP Device ID    HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10199BC9&REV_1003\4&1448203C&0&0001Driver    c:\windows\system32\drivers\rtkvhd64.sys (6.0.1.7564, 4.38 MB (4,589,784 bytes), 11/08/2016 11:32 PM)
    Code:
    intcazaudaddservice    Service for Realtek HD Audio (WDM)    c:\windows\system32\drivers\rtkvhd64.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No

    Code:
    Name    NVIDIA GeForce GTX 1070PNP Device ID    PCI\VEN_10DE&DEV_1B81&SUBSYS_10391019&REV_A1\4&AB74DED&1&0008Adapter Type    GeForce GTX 1070, NVIDIA compatibleAdapter Description    NVIDIA GeForce GTX 1070Adapter RAM    (1,048,576) bytesInstalled Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nvmoi.inf_amd64_5823f30fb4582d85\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmoi.inf_amd64_5823f30fb4582d85\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmoi.inf_amd64_5823f30fb4582d85\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmoi.inf_amd64_5823f30fb4582d85\nvldumdx.dllDriver Version    23.21.13.9077INF File    oem7.inf (Section032 section)Colour Planes    Not AvailableColour Table Entries    4294967296Resolution    1920 x 1080 x 60 hertzBits/Pixel    32Memory Address    0xDE000000-0xDF0FFFFFMemory Address    0xC0000000-0xD1FFFFFFMemory Address    0xD0000000-0xD1FFFFFFI/O Port    0x0000E000-0x0000EFFFIRQ Channel    IRQ 16Driver    c:\windows\system32\driverstore\filerepository\nvmoi.inf_amd64_5823f30fb4582d85\nvlddmkm.sys (23.21.13.9077, 16.68 MB (17,493,824 bytes), 21/02/2018 5:55 AM)
    Code:
    nvlddmkm    nvlddmkm    c:\windows\system32\driverstore\filerepository\nvmoi.inf_amd64_5823f30fb4582d85\nvlddmkm.sys    Kernel Driver    No    Manual    Stopped    OK    Ignore    No    No
      My Computer


  4. Posts : 270
    W 10 Home x64
    Thread Starter
       #54

    Hi

    will do, I'll get back to you tomorrow when I have found and installed the drivers and am up
    and running again.

    Thanks again for your help.

    Regards

    Daniel
      My Computer


  5. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #55

    You are welcome.
      My Computer


  6. Posts : 270
    W 10 Home x64
    Thread Starter
       #56

    Hi

    Verifier has been running for about 24 hours without a problem, I have been running a graphics intense simulator
    without issue for 8 hours.

    I will report back tomorrow unless I get a problem first.

    Regards

    Daniel
      My Computer


  7. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #57

    How many customized tests settings were you able to use at one time?
      My Computer


  8. Posts : 270
    W 10 Home x64
    Thread Starter
       #58

    Hi

    I'm not sure I understand your question but I ran the method found here
    Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community
    and selected all non MS drivers, there were about ten.

    The PC has been running for more than the 36 hours recommended without problem and since I installed the updated drivers
    it is running a lot quieter, almost silent.

    I have now disabled Verifier and am running as normal, is that what I should do?

    Regards

    Daniel
      My Computer


  9. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #59

    For the customized settings using windows driver verifier there are settings for drivers and for tests.
    The Microsoft link has approximately 19 customized tests to run simultaneously.
    How many tests were you able to run simultaneously?
      My Computer


  10. Posts : 270
    W 10 Home x64
    Thread Starter
       #60

    Hi

    thanks for clearing that up for me.

    I ran all the tests except DDI Compliance Checking and Randomised low resource simulation,
    as recommended in the how-to on the site.

    Regards

    Daniel
      My Computer


 

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