Where is there a log for a Startup failure

Hi

I ran the 3 customised test settings verifier for 36 hrs including some Train Simulation for a few hours and nothing
ill happened

I then ran the 19 settings and ran the train simulation again and got a crash.

When I try to restart in safe mode to turn off verifier I get a crash and system restore crashed.

I tried many iterations of command prompt > Administrator: X:\Windows\system32\cmd.exe > X:\Sources:> type:
verifier /bootmode resetonbootfail but got a message that Administrator was not recognised but I'm sure I am not
understanding exactly what to type.

I do have my clone of the boot drive.

What should I do next.

Cheers

Daniel

The brand new restore point should be the 3rd option to recover from windows verifier related problems.
It often leads to a loss of the BSOD dump file.
If all of the above fail then perform the following steps:
1) on a working computer create a bootable windows 10 iso:
Download Windows 10
2) boot to the iso using boot menu > external USB hard drive
3) options should include:
a) system restore
b) system image recovery
c) startup repair
d) command prompt
4) Report your progress using the windows 10 iso
Using command prompt there are multiple options:
a) fixing the boot
b) fixing the drive
c) fixing the operating system
d) fixing the registry
If all of the above fail there is boot recovery.

This is the link for methods to turn off Windows driver verifier:
Enable and Disable Driver Verifier in Windows 10 Windows 10 Tutorials

Hi

thanks for the reply

I am working for the next 7 days 5.30AM to 8.00PM plus travel so
will follow your instructions when I get a moment.

Regards

Daniel

Hi, I'm back and with some time before I work again.

I started "verifier" with the 19 options and it crashed on restart, I booted into safe made and turned verifier off, I ran WHOCRASHED, LOGCOLLECTOR and DMLOGCOLLECTOR and have a picture of the BSOD
have posted the results here.

Hope they are what you need.

Regards

Daniel

The BSOD window displayed the misbehaving driver: RtkBtfilter.sys

This was confirmed by the BSOD debugging.

Updating a driver. - Microsoft Community

Code:

rtkbtfilter    Realtek Bluetooth Filter Driver    c:\windows\system32\drivers\rtkbtfilter.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No

Hi

is there a process for deleting and reinstalling a good driver?

Cheers

Daniel

Were you able to use the information in the Microsoft link in post #45?

Hi

I have searched the Medion and Realtek site and cannot find a driver for the BT anywhere.

Cheers

Daniel

Hi

I have disabled bluetooth, I do not use it on the PC anyway.

I have now managed to restart the PC and will see how it goes for a few days,
unless something happens sooner.

Regards

Daniel

Sometimes companies may have free customer support.
If you can find it then submit a ticket.
If you don't need the driver then that's easier.