Where is there a log for a Startup failure

Hi

Here is a picture of the folder contents after I extracted the contents of the download


I was trying to run the log-collector file as an admin, but when I chose "open" it seemed to work.
Here is the ZIP fileDESKTOP-7590TSN (2018-02-18 07 03).zip

For your information the startup error occurred again this morning but a repair startup fixed it.

Thanks for your help.

Regards

Daniel

There were no BSOD mini or memory dump files.
There were multiple unexpected restarts or crashes.
There were multiple startup repairs.

1) In the left lower corner type: system > open system control panel > on the left pane click advanced system settings >

a) under startup and recovery click settings > post an image into the thread of the startup and recovery window.

b) under performance click on settings > on performance options click on the advanced tab > under virtual memory click change > post an image of the virtual memory windows into the thread

2) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

3) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread

These were listed as problem devices:

a) Display PCI\VEN_10DE&DEV_1B81&SUBSYS_10391019&REV_A1\4&AB74DED&1&0008 The drivers for this device are not installed.
b) Bluetooth Device (RFCOMM Protocol TDI) BTH\MS_RFCOMM\7&31CEEE2C&0&0 This device is disabled.
c) Bluetooth Device (Personal Area Network) BTH\MS_BTHPAN\7&31CEEE2C&0&3 This device is disabled.
d) MEDIA HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_10191039&REV_1001\5&39053A2B&0&0001 The drivers for this device are not installed.

4) Open device manager > click view > show hidden devices > expand all rows > look for any row with a yellow triangle and black exclamation mark or any row displaying unknown device > post images into the thread

5) Download and install: Whocrashed
http://www.resplendence.com/whocrashed

6) In device manager > expand display adapters > post an image into the thread

7) In the left lower corner search type: dxdiag > on the bottom middle of directx diagnostic tool click on the next page button > allow several minutes for the pages to fully open > save to desktop > post a share link into the thread

8) In the left lower corner search type: msinfo32 > allow several minutes for it to fully load > save as NFO > post a share link into the thread

Code:

Event[5146]:  Log Name: System  Source: Microsoft-Windows-StartupRepair  Date: 2018-02-18T03:57:03.253  Event ID: 1208  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-7590TSN  Description: Restored system to an earlier restore point.

Code:

Event[5143]:  Log Name: System  Source: Microsoft-Windows-StartupRepair  Date: 2018-02-18T03:57:03.253  Event ID: 1001  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-7590TSN  Description: Start-up Repair successfully completed repairs.

Code:

Event[3457]:  Log Name: System  Source: Microsoft-Windows-StartupRepair  Date: 2018-02-12T05:30:59.930  Event ID: 1001  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-7590TSN  Description: Start-up Repair successfully completed repairs.Event[3458]:  Log Name: System  Source: Microsoft-Windows-StartupRepair  Date: 2018-02-12T05:30:59.930  Event ID: 1125  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-7590TSN  Description: A software patch prevented the system from starting.Event[3459]:  Log Name: System  Source: Microsoft-Windows-StartupRepair  Date: 2018-02-12T05:30:59.930  Event ID: 1208  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-7590TSN  Description: Restored system to an earlier restore point.

Code:

Event[3017]:  Log Name: System  Source: Microsoft-Windows-StartupRepair  Date: 2018-02-08T04:18:12.601  Event ID: 1001  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-7590TSN  Description: Start-up Repair successfully completed repairs.Event[3018]:  Log Name: System  Source: Microsoft-Windows-StartupRepair  Date: 2018-02-08T04:18:12.601  Event ID: 1137  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-7590TSN  Description: Unspecified changes to system configuration might have caused the problem.Event[3019]:  Log Name: System  Source: Microsoft-Windows-StartupRepair  Date: 2018-02-08T04:18:12.601  Event ID: 1214  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-7590TSN  Description: Removed service start type overrides.Event[3020]:  Log Name: System  Source: Microsoft-Windows-StartupRepair  Date: 2018-02-08T04:18:12.601  Event ID: 1208  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-7590TSN  Description: Restored system to an earlier restore point.

Hi
Response below in context

1) In the left lower corner type: system > open system control panel > on the left pane click advanced system settings >

a) under startup and recovery click settings > post an image into the thread of the startup and recovery window.


b) under performance click on settings > on performance options click on the advanced tab > under virtual memory click change > post an image of the virtual memory windows into the thread

2) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

3) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread

These were listed as problem devices:

a) Display PCI\VEN_10DE&DEV_1B81&SUBSYS_10391019&REV_A1\4&AB74DED&1&0008 The drivers for this device are not installed.
b) Bluetooth Device (RFCOMM Protocol TDI) BTH\MS_RFCOMM\7&31CEEE2C&0&0 This device is disabled.
c) Bluetooth Device (Personal Area Network) BTH\MS_BTHPAN\7&31CEEE2C&0&3 This device is disabled.
d) MEDIA HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_10191039&REV_1001\5&39053A2B&0&0001 The drivers for this device are not installed.

4) Open device manager > click view > show hidden devices > expand all rows > look for any row with a yellow triangle and black exclamation mark or any row displaying unknown device > post images into the thread

5) Download and install: Whocrashed
http://www.resplendence.com/whocrashed Done

6) In device manager > expand display adapters > post an image into the thread
There was no such listing

7) In the left lower corner search type: dxdiag > on the bottom middle of directx diagnostic tool click on the next page button > allow several minutes for the pages to fully open > save to desktop > post a share link into the thread

I do not know how to post a share link into the thread, see the txt file, I hope that is okay

8) In the left lower corner search type: msinfo32 > allow several minutes for it to fully load > save as NFO > post a share link into the thread
Same again see the Zip file

regards

Daniel

1) For startup and recovery system failure > un-check automatically restart
2) For virtual memory > un-check automatically manage paging file sizes for all drives > move dot from no paging file to system manged size > check automatically manage paging file sizes for all drives
3) For Ccleaner > uncheck:
a) Memory dumps
b) Windows log files

4) Reboot

5) Open whocrashed > above analyze click on tools > crash dump test > type: ACCEPT
6) Click analyze > post an image into the thread
7) Run the best version of the log collector and post a zip into this thread:
log collector v2-beta08.zip

8) Share links are available at multiple sources. Files are transferred into the cloud and then share links are posted. As such files are uploaded only once to the cloud. Anytime you want to share files they are are available in the cloud. Some popular sites are: one drive, drop box, google, etc.
Share OneDrive files and folders - Office Support

9) The dxdiag, msinfo32, and device manager are all indicating problems with the GPU
In dxdiag and msinfo32 they are missing and in device manager it is displaying default Microsoft display.
10) right click on each row with a yellow triangle and black exclamation mark > left click uninstall device > on the device manger menu left click action > scan for hardware changes > post images into the thread

11) If there are problems with these devices or if there are unknown devices > left click properties > click on the details tab > under property scroll to hardware Ids > post images into the thread
How to easily find drivers for Unknown Devices in Windows | PCWorld
How to Find Drivers for Unknown Devices in the Device Manager

Hi

I really appreciate you help and will follow you advice but as I am working form
4am to 7PM tomorrow I will follow up on Tuesday AM

Regards

Daniel

Hi

Thanks for your help, in the end it was all for nothing.

This morning I started the PC and it went to the PC did not start screen, I tried all the options,
starting with startup repair, I did not do reset because I figured the PC/GPU was stuffed
and Medion demand a reset to factory before they will get involved so that is what I did,
I have all my stuff backed up twice so that is not an issue.

The GPU is now showing and Device Manager looks normal whether or not the PC will stat normally
in future remains to be seen.

If you have any idea on what caused the GPU to stop showing up I would appreciate it.

Thanks again

regards

Daniel

1) Open device manager > click view > show hidden devices > look for any rows that may have an icon that is a yellow triangle with black exclamation mark > post an image into the thread.
2) Post an image of display adapters into the thread
3) Indicated whether other devices has disappeared
4) Open whocrashed > above analyze click on tools > crash dump test > type: ACCEPT
5) Click analyze > post an image into the thread
6) Run this version of the log collector and post a zip into this thread:
log collector v2-beta08.zip

Hi

as luck, or bad luck, would have it my PC crashed this morning, and a message the PC had crashed and they were collecting data, then you can restart came up but stayed at 0% for about an hour. There was an additional line that said Stopcode: Video_DXGKernal_Fatal_Error, which I guess points to the GPU.

I turned my PC off then on again and it booted fine.

There are no yellow triangles or unknown devices.
I have posted an image of the Display Adapter and the log collector zip.

Who crashed did not find any dump files, I followed their advice and increased the Page File to match my RAM and have changed the dump to maximum size.

Hope this makes sense

thanks for your help.

Regards

Daniel

Hi

thanks for the follow up.

I have posted images of the Virtual Memory tab, the the startup and recovery tab
and of CCceaner System and advanced window..

Regards

Daniel