Windows 10: Disk Cleanup seems to be broken Solved

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  1. Posts : 86
    Windows 10 Home Single Language
       10 Feb 2018 #1

    Disk Cleanup seems to be broken


    When I try to run it, it seems to do the job just fine. After, let it scan for files again, and you'll see that the 'Files to delete' are the same as before: nothing got deleted.

    Is there any way to reset Disk Cleanup?
      My ComputerSystem Spec

  2. ThrashZone's Avatar
    Posts : 3,853
    3-Win-7Prox64 2-Win10Prox64
       10 Feb 2018 #2

    Hi,
    Did you right click disk cleanup and select run as administrator ?
    A restart is needed to complete the operation as well.
      My ComputersSystem Spec

  3.    10 Feb 2018 #3

    djdelarosa25 said: View Post
    When I try to run it, it seems to do the job just fine. After, let it scan for files again, and you'll see that the 'Files to delete' are the same as before: nothing got deleted.

    Is there any way to reset Disk Cleanup?
    You could refer to Why Doesnt Disk Cleanup Delete Everything from the Temp Folder?
    However unless there is a specific reason to do so, I would leave the defaults alone.
    If you want to let us know what it is you don't like the results maybe it will be worth investigating what you want to do about it.

    In case you'd like to know I have a monthly maintenance plan once month and it includes disk cleanup.
    --- No problems occur because of what doesn't get removed.
      My ComputersSystem Spec


  4. Posts : 86
    Windows 10 Home Single Language
    Thread Starter
       10 Feb 2018 #4

    ThrashZone said: View Post
    Hi,
    Did you right click disk cleanup and select run as administrator ?
    A restart is needed to complete the operation as well.
    Tried both. Didn't work. It's stuck on 76.9 MB every time I try to run it.

    Attachment 176564
      My ComputerSystem Spec


  5. Posts : 86
    Windows 10 Home Single Language
    Thread Starter
       10 Feb 2018 #5

    MeAndMyComputer said: View Post
    You could refer to Why Doesnt Disk Cleanup Delete Everything from the Temp Folder?
    However unless there is a specific reason to do so, I would leave the defaults alone.
    If you want to let us know what it is you don't like the results maybe it will be worth investigating what you want to do about it.

    In case you'd like to know I have a monthly maintenance plan once month and it includes disk cleanup.
    --- No problems occur because of what doesn't get removed.
    No, it's not that it doesn't delete everything. It's because it doesn't seem to delete ANYTHING at all.

    Please see the screenshot that I uploaded to know what I'm talking about. Everytime I run Disk Cleanup, it always shows 76.9 MB worth of files to be deleted, even if I repeatedly do so.
      My ComputerSystem Spec

  6. Bree's Avatar
    Posts : 8,842
    10 Home x64 (1809) (10 Pro on 2nd pc)
       10 Feb 2018 #6

    There is a known bug with the latest cumulative update KB4058258 Windows 10 v1709 Build 16299.214 in that 46MB is left behind however you try to clean up. It's not a problem in Disk Clean up, the same thing happens if you use the command:
    Dism.exe /online /Cleanup-Image /StartComponentCleanup
    The problem appears to be in the windows update files themselves. This problem will likely go away after the next update comes out this Tuesday.

    See post #72: Cumulative Update KB4058258 Windows 10 v1709 Build 16299.214 - Jan. 31

    Separately, there's also a problem in the way the size of the temporary internet files are calculated. It showf files to be cleaned that aren't really there.

    Disk Clean up seems to have a bug that makes it miscalculate and say there are temporary internet files left when in fact there are none. This error gets larger with time. There is a workaround to reset Disk Clean up's calculations to zero, but it will slowly accumulate more 'phantom' files (mine shows 75MB at the moment). I've given up bothering to reset it, they don't seem to be really there else CCleaner would be able to find and remove them. To set it back to zero, see this thread.

    This is what I did today. I am not going to mark it as Solved until I test it more. I have mark this issue as solved; however this is more of a workaround than a solution...
    Disk Cleanup showing 2.9GB Temporary Internet Files
    Disk Cleanup issue with Temporary Internet Files
      My ComputersSystem Spec


  7. Posts : 86
    Windows 10 Home Single Language
    Thread Starter
       10 Feb 2018 #7

    Bree said: View Post
    There is a known bug with the latest cumulative update KB4058258 Windows 10 v1709 Build 16299.214 in that 46MB is left behind however you try to clean up. It's not a problem in Disk Clean up, the same thing happens if you use the command:
    Dism.exe /online /Cleanup-Image /StartComponentCleanup
    The problem appears to be in the windows update files themselves. This problem will likely go away after the next update comes out this Tuesday.

    See post #72: Cumulative Update KB4058258 Windows 10 v1709 Build 16299.214 - Jan. 31

    Separately, there's also a problem in the way the size of the temporary internet files are calculated. It showf files to be cleaned that aren't really there.


    Disk Cleanup issue with Temporary Internet Files
    I see. Thanks for informing me!
      My ComputerSystem Spec

  8. Bree's Avatar
    Posts : 8,842
    10 Home x64 (1809) (10 Pro on 2nd pc)
       10 Feb 2018 #8

    In both cases, it's safe to ignore them for now. The 'update' problem may go away of it's own accord after the next update.

    The 'temporary internet files' don't seem to be actually there. If it bugs you, it can be reset to zero by the method in this thread.
    Disk Cleanup showing 2.9GB Temporary Internet Files
      My ComputersSystem Spec

  9.    11 Feb 2018 #9

    The same happens to me nowadays, seems like nothing is being cleaned:
    Click image for larger version. 

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ID:	176603Click image for larger version. 

Name:	Capture1.PNG 
Views:	70 
Size:	56.1 KB 
ID:	176602
      My ComputerSystem Spec


  10. Posts : 86
    Windows 10 Home Single Language
    Thread Starter
       11 Feb 2018 #10

    I hope this gets fixed soon. My OCD is killing me
      My ComputerSystem Spec


 
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