Windows 10: Slow performance on Windows 10 laptop after creators update. Solved

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  1.    3 Weeks Ago #1

    Slow performance on Windows 10 laptop after creators update.


    I recently bought a new laptop, Acer E5-575G with good specs. It has an Intel i5 7200U, 4GB of RAM, 2GB Nvidia 940MX and 1TB hard drive. It came with DOS pre-installed so I had to install Windows 10 myself. All was fine until updating to the Fall Creators Update. Booting time takes over a minute now and I have to wait another minute after logging into Windows to load up the icons properly before opening any app. Opening any app takes over 30 seconds. Opening games that ran perfectly on my laptop before update take a long time to launch and load. My older laptop which is a Sony Vaio with Intel i3 2330M, 6GB RAM (came with 2GB), 512MB Nvidia 410M and 320GB hard drive (which is almost full) is on the same build but runs fine without any slowdown.

    I read somewhere that resetting my OS can fix this issue but it didn't work. I have already done a clean install of the creators update and still its the same. Running Linux on live image is fast but running Windows that is installed on my hard drive is really sluggish.

    I have already disabled Windows 10 services like Superfetch, Cortana (used gpedit.msc for Cortana but still shows up in the task manager), etc. I have also disabled unimportant startup applications. Nothing has worked so far. All my drivers are up-to-date with the ones on the Acer's site.

    Edition: Windows 10 Pro
    Version: 1709
    OS Build: 16299.125
      My ComputerSystem Spec

  2.    3 Weeks Ago #2

    Open an elevated Command Prompt, type the following and hit Enter to run the Performance Troubleshooter.


    Code:
    msdt.exe /id PerformanceDiagnostic
    This troubleshooter helps the user adjust settings to improve operating system speed and performance.
      My ComputerSystem Spec

  3.    3 Weeks Ago #3

    FreeBooter said: View Post
    Open an elevated Command Prompt, type the following and hit Enter to run the Performance Troubleshooter.
    Code:
    msdt.exe /id PerformanceDiagnostic
    This troubleshooter helps the user adjust settings to improve operating system speed and performance.
    I tried this already, but this shows up.
    Click image for larger version. 

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      My ComputerSystem Spec

  4.    3 Weeks Ago #4

    Was the computer fast when you clean install Windows 10 without any third-party applications installed?
      My ComputerSystem Spec

  5.    3 Weeks Ago #5

    The normal usage was fast (not as fast as that of any other clean install) but boot time was the same. After installing few apps necessary apps the response time was unaffected for a few days. But after a few days it became a bit slow. Now that I have disabled Cortana, response time for actions in apps is good but still boot time and app opening time is slow. The computer is unusable for almost a minute as it seems like its loading up after logging in.
      My ComputerSystem Spec

  6.    3 Weeks Ago #6

    Can you please check and see if issue resolves within Safe Mode?

    Where did you get the Windows 10 Installation Media is it legit?

    When you said you have clean installed Windows 10 did you delete all the partitions?
      My ComputerSystem Spec

  7.    2 Weeks Ago #7

    Hi,

    Disabling the superfetch service on system with a HDD disk is not a good idea it can make performance worse !It seems that you performance issue is caused by a driver that need to be updated to be compatible with the CU. try to update your drivers, begin with the graphic card driver. If updating your driver will not solve the problem, you can take a boot trace using Windows Performance Recoder so that we can identify precisely what's causing you problem;

    -Download and Install windows Performance Toolkit https://docs.microsoft.com/en-us/win...ed/adk-install . Choose the package corresponding to your Windows version.
    -Record a trace using Windows Performance Recorder using these options: https://justpaste.it/1g4sx
    -Compress the resulting file
    - Shareit through https://www.transfernow.net/en/or any other file sharing platform.

    I'llanalyze your trace file and give you a feedback.

    See you…
      My ComputerSystem Spec

  8.    2 Weeks Ago #8

    zinou said: View Post
    Hi,

    Disabling the superfetch service on system with a HDD disk is not a good idea it can make performance worse !It seems that you performance issue is caused by a driver that need to be updated to be compatible with the CU. try to update your drivers, begin with the graphic card driver. If updating your driver will not solve the problem, you can take a boot trace using Windows Performance Recoder so that we can identify precisely what's causing you problem;

    -Download and Install windows Performance Toolkit https://docs.microsoft.com/en-us/win...ed/adk-install . Choose the package corresponding to your Windows version.
    -Record a trace using Windows Performance Recorder using these options: https://justpaste.it/1g4sx
    -Compress the resulting file
    - Shareit through https://www.transfernow.net/en/or any other file sharing platform.

    I'llanalyze your trace file and give you a feedback.

    See you…
    I already have the latest drivers from my manufacturer. I even tried to get latest drivers using driver booster in a previous installation but that didn't work out. Here is the link for the boot trace.

    Download - TransferNow
      My ComputerSystem Spec

  9.    2 Weeks Ago #9

    FreeBooter said: View Post
    Can you please check and see if issue resolves within Safe Mode?

    Where did you get the Windows 10 Installation Media is it legit?

    When you said you have clean installed Windows 10 did you delete all the partitions?
    Booting in Safe Mode does not resolve the issue. It is a bit slow even in the Safe Mode.

    I downloaded it using the Media Creation Tool from Microsoft.

    I backed up all my data from other local partitions to my external drive and reformatted all partitions while doing a clean install.
      My ComputerSystem Spec

  10.    2 Weeks Ago #10

    Please download and run SeaTools for Windows.

    Before the installation begins you will be prompted to either Decline or Accept the terms of the installation, click on I Accept.



    1. Once the installation begins SeaTools for Windows will search for HDDs and SSDs on your computer.

    2. Detected Drives will list the HDDs and SSDs found. Place a check mark in the drive box you want to run the scan on. This should be the drive that has the operating system installed on it, this is usually C: drive.

    3. You will see Basic Tests toolbar above Detected Drives, move the mouse pointer over this to open the test options. Please click on Long Generic Test

    4. This will start the scan. When the scan is complete you will see the result under Test Status , please post the results in your topic.

    5. The test will indicate either Pass or Fail. Post the results of the scan in your topic.

    6. Click on Help, then click on View Log File. If the scan failed take a screen shot of the Log File and post it in your topic.
      My ComputerSystem Spec


 
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