Slow performance on Windows 10 laptop after creators update.

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  1. Posts : 4,525
    Windows 11 Pro 64-bit
       #21

    If the laptop have a valid warranty send it back in because i think this is hardware issue.
      My Computer


  2. Posts : 26
    Windows 10 Pro 64-bit
    Thread Starter
       #22

    FreeBooter said:
    If the laptop have a valid warranty send it back in because i think this is hardware issue.
    I also think the same. Thanks for giving your time to help me out.
      My Computer


  3. Posts : 4,525
    Windows 11 Pro 64-bit
       #23

    vikaskharkwal said:
    I also think the same. Thanks for giving your time to help me out.
    You are very welcome!
      My Computer


  4. Posts : 857
    windows 10
       #24

    Before you send back your computer you can try this;

    Here is my boot trace analysis;

    1. The short version: boot delay caused by a high disk I/O du to Bitdefender and the prefetcher.

    How to fix that:
    - disable Bitdefender
    - Repair the prefetch mechanism: run this command "xbootmgr -trace boot -prepSystem -verboseReadyBoot". Be patient this will reboot your system 6 times and can took a certain time. this is why you should disable the AV to not slow down the disk I/O.

    After the end of this command your boot should be faster.

    I'll post the long version later on.

    Slow performance on Windows 10 laptop after creators update.-capture.png
    Slow performance on Windows 10 laptop after creators update.-capture1.png
      My Computer


  5. Posts : 39,955
    windows 10 professional version 1607 build 14393.969 64 bit
       #25

    Please run this version of the log collector and post a zip into this thread:
    log collector v2-beta08.zip
      My Computer


  6. Posts : 26
    Windows 10 Pro 64-bit
    Thread Starter
       #26

    zbook said:
    Please run this version of the log collector and post a zip into this thread:
    log collector v2-beta08.zip
    Here is the log
    MARVIN (2018-02-03 01 18).zip
      My Computer


  7. Posts : 39,955
    windows 10 professional version 1607 build 14393.969 64 bit
       #27

    1) Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Performance Maintenance Tutorials

    2) Uninstall Bitdefender:
    Uninstall Bitdefender

    3) Update this driver or uninstall and reinstall the software:
    sgx_driver.sys
    sgxepc Software Guard Extensions Device Driver




    Code:
    sgxepc	Software Guard Extensions Device Driver	c:\windows\system32\drivers\sgx_driver.sys	Kernel Driver	No	Manual	Stopped	OK	Normal	No	No
    Code:
    Event[1267]:  Log Name: System  Source: Microsoft-Windows-Kernel-Boot  Date: 2018-02-02T22:18:11.723  Event ID: 29  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: Marvin  Description: Windows failed fast startup with error status 0xC00000D4.
      My Computer


  8. Posts : 26
    Windows 10 Pro 64-bit
    Thread Starter
       #28

    zbook said:
    1) Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Performance Maintenance Tutorials

    2) Uninstall Bitdefender:
    Uninstall Bitdefender

    3) Update this driver or uninstall and reinstall the software:
    sgx_driver.sys
    sgxepc Software Guard Extensions Device Driver




    Code:
    sgxepc    Software Guard Extensions Device Driver    c:\windows\system32\drivers\sgx_driver.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No
    Code:
    Event[1267]:  Log Name: System  Source: Microsoft-Windows-Kernel-Boot  Date: 2018-02-02T22:18:11.723  Event ID: 29  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: Marvin  Description: Windows failed fast startup with error status 0xC00000D4.
    I found many threads showing that it is a widespread issue related to the 1709 CU. I guess I'll just have to wait for my manufacturer to update the drivers on the product page. Only then I will get to know if it fixed the issue.

    Thanks

    Edit: I found a link from Microsoft related to the driver update. Hope it fixes everything. Here's the link for if anyone visits this thread for solution.

    Microsoft Update Catalog
      My Computer


  9. Posts : 857
    windows 10
       #29

    Have you tried the steps a gave you above ?
    "xbootmgr -trace boot -prepSystem -verboseReadyBoot"
      My Computer


  10. Posts : 26
    Windows 10 Pro 64-bit
    Thread Starter
       #30

    zinou said:
    Have you tried the steps a gave you above ?
    "xbootmgr -trace boot -prepSystem -verboseReadyBoot"
    It's stuck at Preparing System in the second run. Don't know how to end it.
      My Computer


 

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