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#21
If the laptop have a valid warranty send it back in because i think this is hardware issue.
If the laptop have a valid warranty send it back in because i think this is hardware issue.
Before you send back your computer you can try this;
Here is my boot trace analysis;
1. The short version: boot delay caused by a high disk I/O du to Bitdefender and the prefetcher.
How to fix that:
- disable Bitdefender
- Repair the prefetch mechanism: run this command "xbootmgr -trace boot -prepSystem -verboseReadyBoot". Be patient this will reboot your system 6 times and can took a certain time. this is why you should disable the AV to not slow down the disk I/O.
After the end of this command your boot should be faster.
I'll post the long version later on.
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Please run this version of the log collector and post a zip into this thread:
log collector v2-beta08.zip
Here is the log
MARVIN (2018-02-03 01 18).zip
1) Turn off Windows fast startup:
Turn On or Off Fast Startup in Windows 10 Performance Maintenance Tutorials
2) Uninstall Bitdefender:
Uninstall Bitdefender
3) Update this driver or uninstall and reinstall the software:
sgx_driver.sys
sgxepc Software Guard Extensions Device Driver
Code:sgxepc Software Guard Extensions Device Driver c:\windows\system32\drivers\sgx_driver.sys Kernel Driver No Manual Stopped OK Normal No NoCode:Event[1267]: Log Name: System Source: Microsoft-Windows-Kernel-Boot Date: 2018-02-02T22:18:11.723 Event ID: 29 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: Marvin Description: Windows failed fast startup with error status 0xC00000D4.
I found many threads showing that it is a widespread issue related to the 1709 CU. I guess I'll just have to wait for my manufacturer to update the drivers on the product page. Only then I will get to know if it fixed the issue.
Thanks
Edit: I found a link from Microsoft related to the driver update. Hope it fixes everything. Here's the link for if anyone visits this thread for solution.
Microsoft Update Catalog
Have you tried the steps a gave you above ?
"xbootmgr -trace boot -prepSystem -verboseReadyBoot"