Windows 10: Will not Boot after problems with shutting down.

Page 1 of 2 12 LastLast
  1.    25 Jan 2018 #1

    Will not Boot after problems with shutting down.


    Lenovo IdeaPad 710S-13ISK i5-6200U
    Windows 10

    Used it on a normal day then all of a sudden it won't shut down. Kept going straight to lock screen. Nothing i tried would shut it down. Except long pressing the power key.

    Next time i boot the computer it doesn't get to windows.

    1. Shows blue screen to ask me which language
    2. Troubleshoot or shut down.

    When pressing troubleshoot the following menu is presented:

    System restore - when pressed it asks me to select operating system at start but how? It doesn't prompt me for anything.
    Command prompt
    System Image recovery
    UEFI Firmware settings
    Startup repair - tried this, it doesn't work
    Go back to previous Windows version - tries this, doesn't work

    I don't know for sure but I'm pretty sure windows update is to blame. I have mine installed in the background.

    Honestly don't really fancy taking the laptop to a shop just to pay 30 for a checkup. Can anyone help me?
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 9,836
    Windows 10 Pro x64 Build 1803
       25 Jan 2018 #2

    Hi Alexander.

    I'm hoping you have another computer.

    Might I suggest you head to Macrium Reflect, down load the free version and create Rescue media.

    https://www.macrium.com/

    Then boot your device from rescue media and try this to fix your GPT/UEFI boot.

    https://knowledgebase.macrium.com/di...+boot+problems
      My ComputerSystem Spec

  3.    27 Jan 2018 #3

    Hi Ken,

    Really appreciate your advice but I'm a bit of a dumbass when it comes to these things. What is a rescue media? You mean i download something on a usb stick and then try to boot from it by changing the boot order in UEFI?
      My ComputerSystem Spec

  4.    27 Jan 2018 #4

    If there is a error message please write down the error message for us.


    Please boot your computer with Windows Setup Media and from Windows Recovery Environment start the Command Prompt.

    Please type below command into Command Prompt and press Enter key.

    Following command will fixes errors on the disk and locates bad sectors and recovers readable information.


    Code:
    Chkdsk D: /r


    Please replace partition letter D: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.




    Please boot your computer with Windows Setup Media and from Windows Recovery Environment start the Command Prompt.

    Please type below command into Command Prompt and press Enter key.

    The following command scans integrity of all protected Windows system files and repairs files with problems when possible.

    Code:
    Sfc  /Scannow   /OFFBOOTDIR=D:\   /OFFWINDIR=D:\Windows


    Please replace partition letter D: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.


    Reboot your computer to see issue resolves.
      My ComputerSystem Spec

  5. Caledon Ken's Avatar
    Posts : 9,836
    Windows 10 Pro x64 Build 1803
       27 Jan 2018 #5

    When you download and install Macrium Reflect one of the processes within it is to create rescue media. I very likely will prompt you to create.

    You boot from this CD ( or USB) depending on what you created.

    Edit: You need to start task to Create Rescue Media. Once installed look down left hand column, there is a heading other tasks. Expanding this, first item, create rescue media.
    Last edited by Caledon Ken; 27 Jan 2018 at 09:27.
      My ComputerSystem Spec

  6. Caledon Ken's Avatar
    Posts : 9,836
    Windows 10 Pro x64 Build 1803
       27 Jan 2018 #6

    For the survey question today, for those users using Macrium Reflect.....

    Did you add Macrium to boot menu on your machine?
      My ComputerSystem Spec

  7.    27 Jan 2018 #7

    Click image for larger version. 

Name:	1516709076824.jpg 
Views:	0 
Size:	512.8 KB 
ID:	174462Click image for larger version. 

Name:	1516709232156.jpg 
Views:	0 
Size:	536.5 KB 
ID:	174463
    Click image for larger version. 

Name:	1516709232156.jpg 
Views:	0 
Size:	536.5 KB 
ID:	174463
    Click image for larger version. 

Name:	1516709311182.jpg 
Views:	0 
Size:	318.1 KB 
ID:	174464

    This is what happens when i turn on the computer. No safe mode, no Windows recovery environment. Nothing. Just this.

    I don't have a clue about the rescue media or how it works but I've just checked my disk with your instructions and both my D and C drive have no problems. Also there is no error logs when i try any other options.

    What's confusing is when i select system restore and i've tried to do the same with cmd - it says "To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore"

    I only have windows 10...there are no other operating systems.
      My ComputerSystem Spec

  8.    28 Jan 2018 #8

    Windows Recovery Environment (WinRE) is a recovery environment that can repair common causes of unbootable operating systems.




    You have posted screenshot of the Windows Recovery Environment.

    Windows installed partition you need to execute Chkdsk and Sfc commands. Please use Bcdedit /enum | find "osdevice" command to find out the drive letter of the Windows installed partition and execute Chkdsk and Sfc commands for this drive letter.

    Please boot your computer with Windows Setup Media and from Windows Recovery Environment start the Command Prompt.

    Please type below commands into Command Prompt and press Enter key.

    Following commands will repair Master Boot Record (MBR), Boot Sector and BCD Store.


    Code:
    Bootrec /FixMbr
    
    Bootrec  /FixBoot
    
    Bootrec  /RebuildBcd
      My ComputerSystem Spec

  9.    28 Jan 2018 #9

    Okay firstly,

    I have tried countless times the Bcdedit line that you mentioned but it doesn't do anything. Literally no result no matter how many times i type it.

    Sfc /scannow does a scan that ends with 'Windows Resource Protection could not perform the requested operation"

    The only way I've found to list partitions was using diskpart. There is only one disk.
    Click image for larger version. 

Name:	1517129458609.jpg 
Views:	1 
Size:	391.3 KB 
ID:	174497
      My ComputerSystem Spec

  10.    28 Jan 2018 #10

    Click image for larger version. 

Name:	1517129663050.jpg 
Views:	0 
Size:	402.9 KB 
ID:	174498
      My ComputerSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
Solved Boot up Problems in Installation and Upgrade
Hi Everyone I hope this post is in the right section - apologies if I have got it wrong. Have just replaced a very noisy main drive - cloned the existing drive to a new one - no problem. HOWEVER, when I start up, I am met with a 'this system...
Hello I am writing this here and hoping for the reasoning behind the problem. I recently bought z97-g43 motherboard as the old one broke and after buying it i got a replacement as every time when i was shutting down the pc with the button on the...
Solved Intermittent boot problems in BSOD Crashes and Debugging
Windows 10 Pro desktop. Runs fine when it boots. Will run for days with no problems, recovers fine from sleep. However, sometimes (not always) after being shut down for a day it will not boot. Hangs with blue windows icon and spinning dots. I...
Boot Problems in Installation and Upgrade
Did a clean install of Windows 10,had windows7 on before. When I boot the machine its want to know if I want Windows7 or Windows 10 for OS. Why does it think Windows7 is still here?. Did a format on machine before Windows10. Went to msconfig boot...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 21:10.
Find Us