Windows 10: Laptop slowed down in general despite factory reset

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  1.    22 Jan 2018 #21

    Hi zbook

    Yes I did notice some improvments for example the windows button, when pressed used to take a minute or two to pop up but now its only a second or so. Browsers are somewhat easier to use now.

    While it is not the fastest, it is definitely an improvement!

    Is there anything else I should do?
      My ComputerSystem Spec


  2. Posts : 17,904
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Jan 2018 #22

    The fastest boot times are when only Microsoft services are on.
    That is clean boot.
    If there are 1 or 2 programs that you always use then you can have them available on boot.
    That makes it a selective boot.
    Currently you are using normal boot and have 3 programs displayed as startup services.

    If you have items that are off during boot it takes a little longer to use them when you want them.
    And if you have all items off on boot you can view task manager and you may notice lower percentage numbers for CPU, DISK, RAM, etc.

    Take a look at msconfig to see the non-Microsoft services that are being launched on boot.
    So you choose the balance that you prefer.
      My ComputerSystem Spec

  3.    22 Jan 2018 #23

    Hi I am unsure what 'when Microsoft services are on' means.
    Currently, I do only have 3 programs listed and enabled on startup services.
    HP Delivery and Status Service, HP Message Service and Realtek HD Audio Manager.
    There isn't anything else listed to enable. Should there be?

    What is a clean boot and do I need to do one? If so, how do I do a clean boot?
    Should I also be concerned about windows not being up to date due to low disk space?
      My ComputerSystem Spec


  4. Posts : 17,904
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Jan 2018 #24

    In post #20 there is a link for clean boot.
    These are some additional links:
    https://support.microsoft.com/en-us/...indows-10.aspx

    In order to upgrade there needs to be at least 16 GB free space:
    Windows 10 System Requirements Specifications | Microsoft
      My ComputerSystem Spec

  5.    22 Jan 2018 #25

    Hi

    Thanks - Is there a tutorial available on how to update using an external drive?
      My ComputerSystem Spec


  6. Posts : 17,904
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Jan 2018 #26

    There are 2 tutorials:
    1) In place upgrade repair............for this to be successful it would need 16 GB free space and there is approximately 7 GB.
    Repair Install Windows 10 with an In-place Upgrade Installation Upgrade Tutorials
    2) Clean install can be done any time:
    Clean Install Windows 10 Installation Upgrade Tutorials

    3) If you have important files you can create a backup image and save the image on another driver or in the cloud.
    Then you can restore the image if you get a new drive. It may even be possible to clean install and restore on this drive to accomplish an upgrade. There are others that may know more for the smaller drives.
    Macrium Software | Macrium Reflect Free
    Backup and Restore with Macrium Reflect Backup Restore Tutorials
      My ComputerSystem Spec

  7.    22 Jan 2018 #27

    Thanks will have a look!

    Edit: I will not be able to use the option of Clean Install as I do not know the product key, and the laptop does not have a product key sticker unfortunately
      My ComputerSystem Spec


  • Posts : 717
    Windows 10
       22 Jan 2018 #28

    " I will not be able to use the option of Clean Install as I do not know the product key, and the laptop does not have a product key sticker unfortunately "
    You don't need one, your Laptop will have been ID by Microsoft. Stickers are no longer used since about Windows 8.1

    The basic problem with laptops with 32 GB drives is they quickly become unusable by anyone except an expert. They should not be produced and sold at all in my view, quite ridiculous.

    To be honest you are wasting a lot of time on something that is basically inadequate. You have to face facts.

    Such laptops in UK fall in to the category of "unfit for purpose".
      My ComputerSystem Spec

  •    22 Jan 2018 #29

    Hi Helmut

    Thanks for your response.
    I agree with you regarding the laptop being unfit but would like to make it at least usable for browsing etc not planning to install many apps.
    Do you think it's not worth doing a clean or repair install?

    Should I attempt to return it? I purchased it over 2 years ago. I think it won't be possible to return but can attempt to fish out the warranty.
      My ComputerSystem Spec


  • Posts : 13,354
    Windows 10 Pro
       22 Jan 2018 #30

    Dragongirl said: View Post
    I have removed all AV software except defender.
    Sorry I am unsure what bugcheck D1 means. Do dump files help troubleshoot? So does that mean the fact that there is no space to create a dump file is not good?
    How do I obtain a larger drive?
    Bugcheck D1 = DRIVER_IRQL_NOT_LESS_OR_EQUAL.
    Shortly, it means the system detected a driver trying to perform an improper action.
      My ComputersSystem Spec


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