Windows 10: Error Log Reading

  1.    19 Jan 2018 #1

    Error Log Reading


    Can anyone tell me the reason for creators update failure on my device by looking at the following logs i found in the Panther folder ?drive-download-20180119T143317Z-001.zip
      My ComputerSystem Spec


  2. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       20 Jan 2018 #2

    Hi ankurshaswat.

    Sorry I can't tell from logs but all data appears to be very old. Like September. Here is a list of quick fixes that can help from an MS article.
    https://docs.microsoft.com/en-gb/win...dy_UpgradeTips
    Quick fixes The following steps can resolve many Windows upgrade problems.

    • Remove nonessential external hardware, such as docks and USB devices.
    • Check all hard drives for errors and attempt repairs. To automatically repair hard drives, open an elevated command prompt, switch to the drive you wish to repair, and type the following command. You will be required to reboot the computer if the hard drive being repaired is also the system drive.
      • chkdsk /F

    • Attempt to restore and repair system files by typing the following commands at an elevated command prompt. It may take several minutes for the command operations to be completed. For more information, see Repair a Windows Image.
      • DISM.exe /Online /Cleanup-image /Restorehealth
      • sfc /scannow

    • Update Windows so that all available recommended updates are installed, and ensure the computer is rebooted if this is necessary to complete installation of an update.
    • Uninstall non-Microsoft antivirus software.
      • Use Windows Defender for protection during the upgrade.
      • Verify compatibility information and re-install antivirus applications after the upgrade.

    • Uninstall all nonessential software.
    • Update firmware and drivers.
    • Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process.
    • Verify at least 16 GB of free space is available to upgrade a 32-bit OS, or 20 GB for a 64-bit OS.


    Once you done all of the above could I suggest you follow this tutorial to install the upgrade. While non destructive I would recommend backing up all data off device.

    Repair Install Windows 10 with an In-place Upgrade

    Then repost the logs please.
      My ComputerSystem Spec


 

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