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#11
- see my previous post #8. I think you need to do an in-place upgrade repair install.
You need an iso file, or you can use a bootable disk.
If you can't download one that way (why? download problems? internet problems? Error message?), then try this:
Windows 10 Fall Creators Update 1709 Download Windows ISO
- It's just a straight download.
If you can get your PC booting again:
I note previously you did a clean boot. However I can't see a comment as to whether having done that you were still experiencing problems.
Clearly it would be little use trying a major upgrade if your CPU were busy because of this problem.
Please confirm if there is no error reporting after a clean boot and that your CPU use is minimal.
Did you run the Program Compatibility Troubleshooter I mentioned earlier?
Before attempting the upgrade repair again please
- uninstall any 3rd party security software
- disconnect any unnecessary peripherals esp. wireless
- make sure you have noting modifying the GUI that might conflict
- check you have more than 20Gb free on C:
Then try the in-place upgrade repair install then. (I.e. you're logged in, and then run setup.exe) - please confirm that's how you are doing this.
If still problems please post a screenshot of your partitions using Minitool Partition Wizard (free) expanding columns as necessary to make sure all text is visible.
Last edited by dalchina; 28 Jan 2018 at 16:12.
Successfully repaired windows but unfortunately the problem still persists.
I installed Minitool Partition Wizard from MiniTool Partition Wizard | Best partition magic alternative for Windows PC and Server but the program won't open. It says 'Sorry, Minitool Partition Wizard has crashed' every time. I've tried reinstalling but no joy.
Previously I asked you to have a look at your Reliability History.
E.g. type 'Reli' in Cortana's search box and click Reliability History.
There should be some red x's - click on those and look at the reports. As you have WER's there should be some.
Your problem with Minitool suggests some significant problem exists.
I understand you have done an in-place upgrade repair install. That replaces all Windows files and undoes updates - however your basic problem must be related to something installed, or your user profile.
Previously I asked you if you still experienced this problem after a clean boot. Does it occur if you do a clean boot?
If you can't access Reliabilty History, try Appcrashview (free) by Nirsofer. Post a screenshot of what it shows, unless there's nothing.
Thanks.
Thanks. If it doesn't occur after a clean boot, then as one might expect, the most likely cause is something installed.
One approach would be to disable startups, see if the problem occurs, and if not, then progressively enable startups it recurs- process of elimination.
Another approach - trying to find the cause of the reports:
Look at your Reliability History and the Application and Miscellaneous failures.
Click on the red x's. Is there anything that
a. Occurs at the time when you have problems
b. Occurs repeatedly?
Try running Appcrashview and post a screenshot.
Previously you mentioned
dipawaymode.exe stopped working
aaHMSvc.exe stopped working
Cubase stopped working
- try uninstalling anything related to such crashes and reports, including these.
Note: compared to earlier, hopefully some of the things you mentioned were resolved by the in-place upgrade repair, although the WER problem is of course not.
I don't think so! Please let me know if I'm missing something but take yesterday for example: if you look at the screenshot in my previous post there were no 'critical events' around 20:00 - the time of the crash. I shut down windows manually at 20:16 but the only critical event before that was when Chrome stopped working at 12:44.