Windows Memory Diagnostics Not Installed On W10 Pro x64

northstar7 · 08 Jan 2018

Hi, running W10 Pro x64 on a desktop with i7 5820k.

When I try to run the Windows Memory Diagnostic, I initiate the action and restart the computer.

However, during boot when it gets to the point where it is ready to run the Memory Diagnostic it gives me a message that the Memory Diagnostic (memtest.exe) is not installed, and it needs the memtest.efi file on the installation disk.

Unfortunately, when I try to run the Memory Diagnostic with the Windows System Desk in the tray, it does not give me an option to install memtest.efi. I'd install it manually, but I cannot understand how to get from memtest.efi to memtest.exe.

I have googled this, but it is not directly addressed anywhere, except for a few places recommending a Windows reinstall, which is not practical for me.

Any suggestions as to how to solve this will be appreciated.

thanks

Bree · 08 Jan 2018

northstar7 said:

...I have googled this, but it is not directly addressed anywhere, except for a few places recommending a Windows reinstall, which is not practical for me...

You could try the standard repair commands, sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth

Run SFC Command in Windows 10
Use DISM to Repair Windows 10 Image

If it comes to a reinstall, it doesn't have to be a clean install. An in-place repair install keeps all your installed apps and files.

Repair Install Windows 10 with an In-place Upgrade

CountMike · 09 Jan 2018

Windows memory test is very basic and is not right measure to test RAM.
MemTest86 v7.4 Free Memory Testing Tool Review is much more comprehensive and accurate.

Polo6RGTI · 09 Jan 2018

Here is another alternative MemTest that runs under Windows.

MemTest: RAM reliability tester for Windows

http://www.overclock.net/t/1569364/o...ability-thread

Bree · 09 Jan 2018

CountMike said:

Windows memory test is very basic...

True. But if it won't even run it makes you wonder what else may not be installed properly. Suggesting alternatives is a workaround, but not the cure - even if its not the best of tests, we should at least try to get it working :)

CountMike · 09 Jan 2018

Bree said:

True. But if it won't even run it makes you wonder what else may not be installed properly. Suggesting alternatives is a workaround, but not the cure - even if its not a very good test, we should at least try to get it working :)

Agreed, something is missing and should be fixed, who knows what else could be wrong.