Very high RAM usage all the time w10

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  1. Posts : 6
    windows 10
       #1

    Very high RAM usage all the time w10


    Hey,
    so I have read alot of articles about this problem but none of them helped me out. Whenever I try to play a game it gives incredible frame drops all the time, making it unplayable.

    This is what I did so far (installed ram is 16GB):
    I turned off Superfetch, switched ram from slot 1-3 to slot 2-4, checked for mallware, then deleted everything from pc and did a fresh installation again and nothing worked.

    The problem is: I'm currently using 1.3Gb in total of my RAM but somehow it is using up 15Gb/16Gb?
    I can't find any app or service that is using that much RAM.

    I'm not a computer expert I only have very basic knowledge so don't really understand the thing about RAM leak.

    I'll add some printscreens to show you the problem.

    https://gyazo.com/23ee84350ec0576670f1c4f89fc83431 - Total ram usage of everything active ATM(but something not displayed uses 14Gb?)

    https://gyazo.com/780ee3796d02b65e2e149c704a7b37d5 - In use : 14.9 Gb Available : 1 Gb

    Assigned: 16.0 / 24.4 Gb (only installed 16GB ram where does the 24.4Gb come from?)

    https://gyazo.com/7743387676bd911ab17366f1f98c7468 - All active processes

      My Computer


  2. Posts : 809
    Win10
       #2

    Please post a screenshot of the Use Counts tab in RAMMap - Windows Sysinternals | Microsoft Docs . Are you running any disk caching utilities (like Samsung Rapid) or virtual machines?

    Your committed byte count (24.4GB) can be higher than your physical memory size because of paging, where some memory pages are stored in the pagefile on your hard drive.
      My Computer


  3. Posts : 6
    windows 10
    Thread Starter
       #3

    https://gyazo.com/e58e274fe6ad7178f8f643badaaba996 - RAMMap

    can't think of any disk caching utilities or virtual machine (maybe realtek sound program?)

    Thanks for thr quick reply btw!
      My Computer


  4. Posts : 809
    Win10
       #4

    Thanks. There's very high non-paged pool usage - this was also in your original screenshot (neit-wisselbare pool) but I missed it.

    That usually points to a driver problem. Did this start happening after you installed some new device or driver? Does it start growing when you start playing a game or does it start growing right when you boot?
      My Computer


  5. Posts : 6
    windows 10
    Thread Starter
       #5

    Most of the times it gets worse over time (when PC is running a couple of hours) , it happend a few times right after reboot to.

    But it all started very suddenly: my pc was fine and then suddenly the next day it started with massive frame drops and got very laggy.
    Can't remember if it was due a driver update tough. Was thinking that my GPU or HDD was broken or something.
      My Computer


  6. Posts : 809
    Win10
       #6

    Make sure all your drivers are up to date. If that doesn't help then you can do the following.

    1. Download and install WDK - https://go.microsoft.com/fwlink/p/?linkid=859232 . It's about 800MB - if you don't want to do that then PM me and I can just send you the poolmon.exe tool.
    2. Run poolmon.exe from C:\Program Files (x86)\Windows Kits\10\Tools\x64
    3. Press "p" until only "Nonp" lines are shown. Press "b" to sort by size.
    Very high RAM usage all the time w10-image.png
    4. See what are the top Tags. In the example above "ismc" is the top user of the non-paged pool with ~134MB.
    5. Open an admin CMD/Powershell, go to C:\Windows\System32\drivers, and run: findstr /m /s /l ismc *.sys (replace "ismc" with your top tag).
    Very high RAM usage all the time w10-image.png
    6. The drivers listed are the likely owners of the "ismc" tag. In this case it's the Intel storage drivers.
      My Computer


  7. Posts : 6
    windows 10
    Thread Starter
       #7

    Hey thanks alot already for helping me out!

    I did what you said, and found that the problem seems to be with a driver called " netio.sys " , it uses atm around 2Gb of my non-paged pool.

    I tried to google what to do about it but can't find a good enough explained answer to solve it :/. What would you do?
      My Computer


  8. Posts : 809
    Win10
       #8

    That would point to a network adapter driver issue. Are all your network drivers up to date?

    Please collect a log with BSOD - Posting Instructions - Windows 10 Forums so that we can see all the drivers you have.
      My Computer


  9. Posts : 6
    windows 10
    Thread Starter
       #9
      My Computer


  10. Posts : 809
    Win10
       #10

    Well you have one of those Killer NICs that I commonly see associated with this issue. Please install the latest drivers from Killer Driver Suite

    Your system:
    KillerEth ... 14-9-2016 22:52:26 C:\WINDOWS\system32\drivers\e2xw10x64.sys

    Latest driver:
    Very high RAM usage all the time w10-image.png
      My Computer


 

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