Windows 10: DISM failure -- unable to fix using Win10 ISO Solved

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  1.    01 Jan 2018 #1

    DISM failure -- unable to fix using Win10 ISO


    I recently restored an HP laptop that was crashing more frequently all the time -- and had to go back to early October to find a build that was stable without problems.

    So after updating the apps and settings, I ran a DISM command to analyze the component store, and it said it had errors but could be fixed.

    I have retained the Win10 ISOs, so I extracted the install.wim file from the v1703 X64 ISO, copied that to the root directory of the laptop and ran DISM again, this time, pointing to that install.wim file.

    The command was:
    DISM /Online /Cleanup-Image /RestoreHealth /Source:WIM:c:\install.wim:1 /LimitAccess
    But that failed with: 0x800f081 -- source files could not be found.

    So, what am I doing wrong?
      My ComputerSystem Spec

  2.    01 Jan 2018 #2

    Please execute following command from Start Menu to view which version of Windows 10 you are using latest version of Windows 10 is version 1709 its called Windows 10 Fall Creators Update.

    Code:
    Winver
    If you are not using latest version of Windows 10 if you want you can use Windows Update applet to install latest version of Windows 10.

    This will repair all corrupted Windows system files and resolve your problem.

    If you don't want to install latest version of Windows 10 please let us know which version of Windows 10 you are running. Also execute following command from Command Prompt that is opened with administrative privileges.

    Code:
    Sfc  /Scannow
    After Sfc command finish executing please attached "C:\WINDOWS\Logs\CBS\CBS.log" log file to your next post.
      My ComputerSystem Spec

  3.    01 Jan 2018 #3

    Sorry, should have listed the version: 15063.786 -- which is the 1703 version.

    I checked with Windows Updates just this morning, and it says there are no updates for this PC.

    I had manually Upgraded this same PC to v1709 a couple of months ago using a downloaded ISO, and that crashed the PC.

    So, my interest at this point is fixing the problem found with DISM, not in Upgrading this to a newer Win10 versio.
      My ComputerSystem Spec

  4.    01 Jan 2018 #4

    Use DISM to Repair Windows 10 Image Performance Maintenance Tutorials

    The above may help.

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:Full Path to install.wim file:<Index Number>
      My ComputerSystem Spec

  5.    01 Jan 2018 #5

    Please execute Sfc /Scannow command and after this command finish executing attached CBS.log to your next post.
      My ComputerSystem Spec

  6.    01 Jan 2018 #6

    no progress


    UPDATE: Read the details of the DISM posts.

    Ran scannow -- and it said it repaired the errors, so I thought if I then ran DISM, it would pass, but it did not.

    Noted the historical error where CheckHealth would pass but ScanHealth would say Repairable -- so I ran just CheckHealth -- and it said there were errors but they were repairable.

    So, I tried again using DISM to restore health. Mounted the 1703 ISO file as the "F" drive. Ran the command:
    Dism /Online /Cleanup-Image /RestoreHealth /Source:Wim:f:\sources\install.wim:2 /LimitAccess
    I used an index of "2" this time because the PC is running Win10 Home, and that is index 2, not 1.

    Gets to 86.8%, ends, says the source files could not be found.

    Have attached both the CBS logs and DISM logs.
    DISM failure -- unable to fix using Win10 ISO Attached Files
      My ComputerSystem Spec


  7. Posts : 14,330
    windows 10 professional version 1607 build 14393.969 64 bit
       01 Jan 2018 #7

    Please insert the windows 10 iso into any USB port then open administrative command prompt and type or copy and paste:
    (first view file explorer and identify the letter of the drive)

    1) sfc /scannow
    2) dism /online /cleanup-image /scanhealth
    3) dism /online /cleanup-image /restorehealth
    5) dism /Get-WimInfo /WimFile:g:\sources\install.esd /index:1
    6) dism /Online /Cleanup-Image /RestoreHealth /Source:esd:E:\Sources\Install.esd:1 /limitaccess
    (change the drive letter to the drive letter of the iso in file explorer)
    7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread



    C:\Windows\system32>dism /Get-WimInfo /WimFile:g:\sources\install.esd /index:1
    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0
    Details for image : g:\sources\install.esd
    Index : 1
    Name : Windows 10 Pro
    Description : Windows 10 Pro
    Size : 15,305,539,033 bytes
    WIM Bootable : No
    Architecture : x64
    Hal : <undefined>
    Version : 10.0.15063
    ServicePack Build : 0
    ServicePack Level : 0
    Edition : Professional
    Installation : Client
    ProductType : WinNT
    ProductSuite : Terminal Server
    System Root : WINDOWS
    Directories : 19668
    Files : 101896
    Created : 3/18/2017 - 8:40:43 PM
    Modified : 4/12/2017 - 9:15:12 PM
    Languages :
    en-US (Default)

    The operation completed successfully.
    C:\Windows\system32>
      My ComputerSystem Spec

  8.    02 Jan 2018 #8

    Hi, have you run into the problem described and resolved here?
    DISM problem , on windows 10 creators update , ver.1703 Solved - Windows 10 Forums
    Last edited by dalchina; 02 Jan 2018 at 03:53.
      My ComputerSystem Spec

  9.    02 Jan 2018 #9

    Hi Mark Phelps

    Sorry if i'm wrong but it sound like you have not executed below command which repairs Windows component store corruption.

    Code:
    dism /online /cleanup-image /restorehealth
      My ComputerSystem Spec

  10.    02 Jan 2018 #10

    zbook said: View Post
    Please insert the windows 10 iso into any USB port then open administrative command prompt and type or copy and paste:
    (first view file explorer and identify the letter of the drive)

    1) sfc /scannow
    2) dism /online /cleanup-image /scanhealth
    3) dism /online /cleanup-image /restorehealth
    5) dism /Get-WimInfo /WimFile:g:\sources\install.esd /index:1
    6) dism /Online /Cleanup-Image /RestoreHealth /Source:esd:E:\Sources\Install.esd:1 /limitaccess
    (change the drive letter to the drive letter of the iso in file explorer)
    7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread



    C:\Windows\system32>dism /Get-WimInfo /WimFile:g:\sources\install.esd /index:1
    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0
    Details for image : g:\sources\install.esd
    Index : 1
    Name : Windows 10 Pro
    Description : Windows 10 Pro
    Size : 15,305,539,033 bytes
    WIM Bootable : No
    Architecture : x64
    Hal : <undefined>
    Version : 10.0.15063
    ServicePack Build : 0
    ServicePack Level : 0
    Edition : Professional
    Installation : Client
    ProductType : WinNT
    ProductSuite : Terminal Server
    System Root : WINDOWS
    Directories : 19668
    Files : 101896
    Created : 3/18/2017 - 8:40:43 PM
    Modified : 4/12/2017 - 9:15:12 PM
    Languages :
    en-US (Default)

    The operation completed successfully.
    C:\Windows\system32>
    I already DID all of these -- and I pasted the log results from the SFC command and DISM commands into my post.
      My ComputerSystem Spec


 
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