DISM failure -- unable to fix using Win10 ISO

I recently restored an HP laptop that was crashing more frequently all the time -- and had to go back to early October to find a build that was stable without problems.

So after updating the apps and settings, I ran a DISM command to analyze the component store, and it said it had errors but could be fixed.

I have retained the Win10 ISOs, so I extracted the install.wim file from the v1703 X64 ISO, copied that to the root directory of the laptop and ran DISM again, this time, pointing to that install.wim file.

The command was:

DISM /Online /Cleanup-Image /RestoreHealth /Source:WIM:c:\install.wim:1 /LimitAccess

But that failed with: 0x800f081 -- source files could not be found.

So, what am I doing wrong?

Please execute following command from Start Menu to view which version of Windows 10 you are using latest version of Windows 10 is version 1709 its called Windows 10 Fall Creators Update.

Code:

Winver

If you are not using latest version of Windows 10 if you want you can use Windows Update applet to install latest version of Windows 10.

This will repair all corrupted Windows system files and resolve your problem.

If you don't want to install latest version of Windows 10 please let us know which version of Windows 10 you are running. Also execute following command from Command Prompt that is opened with administrative privileges.

Code:

Sfc  /Scannow

After Sfc command finish executing please attached "C:\WINDOWS\Logs\CBS\CBS.log" log file to your next post.

Sorry, should have listed the version: 15063.786 -- which is the 1703 version.

I checked with Windows Updates just this morning, and it says there are no updates for this PC.

I had manually Upgraded this same PC to v1709 a couple of months ago using a downloaded ISO, and that crashed the PC.

So, my interest at this point is fixing the problem found with DISM, not in Upgrading this to a newer Win10 versio.

Please execute Sfc /Scannow command and after this command finish executing attached CBS.log to your next post.

UPDATE: Read the details of the DISM posts.

Ran scannow -- and it said it repaired the errors, so I thought if I then ran DISM, it would pass, but it did not.

Noted the historical error where CheckHealth would pass but ScanHealth would say Repairable -- so I ran just CheckHealth -- and it said there were errors but they were repairable.

So, I tried again using DISM to restore health. Mounted the 1703 ISO file as the "F" drive. Ran the command:

Dism /Online /Cleanup-Image /RestoreHealth /Source:Wim:f:\sources\install.wim:2 /LimitAccess

I used an index of "2" this time because the PC is running Win10 Home, and that is index 2, not 1.

Gets to 86.8%, ends, says the source files could not be found.

Have attached both the CBS logs and DISM logs.

Please insert the windows 10 iso into any USB port then open administrative command prompt and type or copy and paste:
(first view file explorer and identify the letter of the drive)

1) sfc /scannow
2) dism /online /cleanup-image /scanhealth
3) dism /online /cleanup-image /restorehealth
5) dism /Get-WimInfo /WimFile:g:\sources\install.esd /index:1
6) dism /Online /Cleanup-Image /RestoreHealth /Source:esd:E:\Sources\Install.esd:1 /limitaccess
(change the drive letter to the drive letter of the iso in file explorer)
7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread



C:\Windows\system32>dism /Get-WimInfo /WimFile:g:\sources\install.esd /index:1
Deployment Image Servicing and Management tool
Version: 10.0.15063.0
Details for image : g:\sources\install.esd
Index : 1
Name : Windows 10 Pro
Description : Windows 10 Pro
Size : 15,305,539,033 bytes
WIM Bootable : No
Architecture : x64
Hal : <undefined>
Version : 10.0.15063
ServicePack Build : 0
ServicePack Level : 0
Edition : Professional
Installation : Client
ProductType : WinNT
ProductSuite : Terminal Server
System Root : WINDOWS
Directories : 19668
Files : 101896
Created : 3/18/2017 - 8:40:43 PM
Modified : 4/12/2017 - 9:15:12 PM
Languages :
en-US (Default)

The operation completed successfully.
C:\Windows\system32>

Hi Mark Phelps

Sorry if i'm wrong but it sound like you have not executed below command which repairs Windows component store corruption.

Code:

dism /online /cleanup-image /restorehealth

zbook said:

Please insert the windows 10 iso into any USB port then open administrative command prompt and type or copy and paste:
(first view file explorer and identify the letter of the drive)

1) sfc /scannow
2) dism /online /cleanup-image /scanhealth
3) dism /online /cleanup-image /restorehealth
5) dism /Get-WimInfo /WimFile:g:\sources\install.esd /index:1
6) dism /Online /Cleanup-Image /RestoreHealth /Source:esd:E:\Sources\Install.esd:1 /limitaccess
(change the drive letter to the drive letter of the iso in file explorer)
7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread



C:\Windows\system32>dism /Get-WimInfo /WimFile:g:\sources\install.esd /index:1
Deployment Image Servicing and Management tool
Version: 10.0.15063.0
Details for image : g:\sources\install.esd
Index : 1
Name : Windows 10 Pro
Description : Windows 10 Pro
Size : 15,305,539,033 bytes
WIM Bootable : No
Architecture : x64
Hal : <undefined>
Version : 10.0.15063
ServicePack Build : 0
ServicePack Level : 0
Edition : Professional
Installation : Client
ProductType : WinNT
ProductSuite : Terminal Server
System Root : WINDOWS
Directories : 19668
Files : 101896
Created : 3/18/2017 - 8:40:43 PM
Modified : 4/12/2017 - 9:15:12 PM
Languages :
en-US (Default)

The operation completed successfully.
C:\Windows\system32>

I already DID all of these -- and I pasted the log results from the SFC command and DISM commands into my post.