Windows 10: Error code: (0x80073712)

  1. Posts : 62
    windows 10 64 bit
       30 Dec 2017 #1

    Error code: (0x80073712)

    hi there , i have a toshiba satellite c660 series using windows 10 64 bit....up until 2 weeks ago my laptop had been running fine .i always keep my computer updated then i recieved a cumulative update :tried installing it and i got the error code(0x80073712).tried many times but same result ! i then tried this.....

    1. Swipe in from the right edge of the screen, and then tap Search.
      (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)
    2. Enter command prompt in the search box.
    3. In the list of results, swipe down on or right-click Command Prompt, and then tap or clickRun as administrator.
    4. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:
      DISM.exe /Online /Cleanup-image /Scanhealth
      DISM.exe /Online /Cleanup-image /Restorehealth
    5. To close the Administrator: Command prompt window, type Exit, and then press Enter.
    6. Run Windows Update again.

      unsuccessful.....i tried the fix problems with windows update but no joy there neither......would be very grateful if anyone could put me on the right track..........thanks........regards Neil
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,637
    Windows 10 Pro x64 Build 1803
       30 Dec 2017 #2

    Hi phant0m2017

    Have you tried the update trouble shooter.

    Start > Settings > Update and Security > Troubleshoot > Windows Update

    You may also try Windows Update Reset. This likely delete your Update history seen under "View installed update history"

    Reset Windows Update in Windows 10

    As with any change like this I recommend you create a Image with a tool like Macrium Reflect in case the unexpected happens.

    Backup and Restore with Macrium Reflect

      My ComputerSystem Spec


Related Threads
Windows Server 2012R2 Essentials RE: StartComponentCleanup Task fails DISM giving contradictory results My StartComponentCleanup task in Tasks Scheduler was failing with the error: Last Run Result: The component store has been corrupted....
Udpate KB4015217 causes error 0x80073712 and fails in Windows Updates and Activation
Hi, I'm trying to install the update KB4015217 and get the error 0x80073712 while that.What I already tried to fix that:1. Dism Imagerepair -> Win could be repaired2. sfc /scannow -> no errors3.Disabled Antivirus (Kaspersky) during install 4....
Udpate KB4015217 causes error 0x80073712 in Windows Updates and Activation
Moved this post to here: Udpate KB4015217 causes error 0x80073712 and fails - - Windows 10 Forums
Windows 10 Pro - Windows Update Error: 0x80073712 in Windows Updates and Activation
Windows 10 Pro (version 1607, Build 14393.51) won't update. I think it may be affecting other hardware because I can't get my wireless display dongle to work - which did work before a previous windows 10 update. I don't know if this is relevant...
During Windows backup, which wants to backup the 'C' drive and my games drive 'E' (for some reason), I get the following error message after the 'C' backup has completed but not the 'E': 'The backup operation that started at...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:05.
Find Us