Windows 10: Error code: (0x80073712)


  1. Posts : 62
    windows 10 64 bit
       30 Dec 2017 #1

    Error code: (0x80073712)


    hi there , i have a toshiba satellite c660 series using windows 10 64 bit....up until 2 weeks ago my laptop had been running fine .i always keep my computer updated then i recieved a cumulative update :tried installing it and i got the error code(0x80073712).tried many times but same result ! i then tried this.....

    1. Swipe in from the right edge of the screen, and then tap Search.
      (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)
    2. Enter command prompt in the search box.
    3. In the list of results, swipe down on or right-click Command Prompt, and then tap or clickRun as administrator.
    4. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:
      DISM.exe /Online /Cleanup-image /Scanhealth
      DISM.exe /Online /Cleanup-image /Restorehealth
    5. To close the Administrator: Command prompt window, type Exit, and then press Enter.
    6. Run Windows Update again.

      unsuccessful.....i tried the fix problems with windows update but no joy there neither......would be very grateful if anyone could put me on the right track..........thanks........regards Neil
      My ComputerSystem Spec


  2. Posts : 5,975
    Windows 10 Pro Build 1709
       30 Dec 2017 #2

    Hi phant0m2017

    Have you tried the update trouble shooter.

    Start > Settings > Update and Security > Troubleshoot > Windows Update

    You may also try Windows Update Reset. This likely delete your Update history seen under "View installed update history"

    Reset Windows Update in Windows 10

    As with any change like this I recommend you create a Image with a tool like Macrium Reflect in case the unexpected happens.

    Backup and Restore with Macrium Reflect


    Ken
      My ComputerSystem Spec


 

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