Low disk space in recovery drive E

Welcome to TenForums, Ken!

Where is it? External or internal? Can you post a screen shot of what Disk Management displays?

Follow tutorial here if need be: Disk Management - How to Post a Screenshot of

Ken Lichtsinn said:

It's going to take some time to figure out how to attach a screenshot. I don't know if I can deal with this.

OK, well can you be more verbally descriptive of your drive E: ? First of all, is this on the same disk as your C: drive (which I assume is where your Win 10 Home install is)? Can you at least say what the volume name is in Disk Management?

I'm going to guess that the E: drive you mention is the HP Factory Reset partition and is positioned after your C: drive on the disk (as viewed in Disk Management) - correct or not?

If correct, you haven't stored extra files or sent a backup to that drive have you?

OK, well, that partition is an HP Recovery partition and contains an image and bootloader (bootloader may be on disk 1) that, using F11, you can use to restore the laptop to factory condition.

Normally, I see partitions like these as hidden and with no drive letter assigned and, more significantly, on disk 0 - the same as the Windows partition. But, then again, I'm a bit more Dell oriented.

Did the laptop come out of the box with both disks installed and that recovery partition on Disk 1 ?

It may be that removing the drive letter and hiding the partition will keep you from getting low space notices. The low space shouldn't be a problem AFAIK since it's only for HP "business".

I will check that partition on my wife's X360 to see if it's hidden and no drive letter.

I do see in your maintenance and service manual that these can come with an m.2 SSD 128 GB and separate 1 TB HDD. So, I guess that configuration with recovery on Disk 1 makes sense.

Did the laptop come with Win 8 or 10?