Incredibly Poor Performance on a Powerful Laptop.

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  1. Posts : 39,996
    windows 10 professional version 1607 build 14393.969 64 bit
       #21

    post #6
    steps 7 - 13

    Were there any power off? Hangs? freezes? display artifacts? unexpected restarts?
    There were multiple crashes in the event viewer on 12/20
      My Computer


  2. Posts : 91
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #22

    I see. I read "If you use CCleaner and disregarded it because I don't. I will get on with that now.
      My Computer


  3. Posts : 91
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #23

    Hello

    I didn't experience any hangs except when trying to boot Memtest once, but it booted normally without crashing.
    Attached is an image of WhoCrashed with another DM log.
    Attached Thumbnails Attached Thumbnails Incredibly Poor Performance on a Powerful Laptop.-whocrashed.png  
    Incredibly Poor Performance on a Powerful Laptop. Attached Files
      My Computer


  4. Posts : 39,996
    windows 10 professional version 1607 build 14393.969 64 bit
       #24

    Please post these images:
    8) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread
    9) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    > on the advanced tab under startup and recovery click settings > post an image of the startup and recovery into the thread.
    > on the advanced tab under performance > click on settings > click on advanced tab > under virtual memory click on change > post an image of the virtual memory tab into the thread
    10) In the left lower corner search type services > open windows error reporting service > scroll to the startup type column > right click > left click on properties > post an image into the thread
      My Computer


  5. Posts : 91
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #25

    All Images are attached.
    Attached Thumbnails Attached Thumbnails Incredibly Poor Performance on a Powerful Laptop.-virtual-memory.png   Incredibly Poor Performance on a Powerful Laptop.-start-up-recovery.png   Incredibly Poor Performance on a Powerful Laptop.-services.png   Incredibly Poor Performance on a Powerful Laptop.-disk-clean-down.png   Incredibly Poor Performance on a Powerful Laptop.-disk-clean-up.png  

      My Computer


  6. Posts : 39,996
    windows 10 professional version 1607 build 14393.969 64 bit
       #26

    10) In the left lower corner search type services > open windows error reporting service > scroll to the startup type column > right click > left click on properties > post an image into the thread

    1) For virtual memory check the box > automatically manage paging file size for all drives
    2) For system failure > un-check automatically restart
    3) reboot
    4) Open whocrashed > perform crash dump test
    5) whocrashed > click analyze > post results into the thead
    6) post a new zip after all of the above:
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  7. Posts : 91
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #27

    Both files are attached.
    Attached Thumbnails Attached Thumbnails Incredibly Poor Performance on a Powerful Laptop.-whocrashed.png  
    Incredibly Poor Performance on a Powerful Laptop. Attached Files
      My Computer


  8. Posts : 39,996
    windows 10 professional version 1607 build 14393.969 64 bit
       #28

    The system is now configured to capture bugchecks.
    Windows driver verifer is a tool that is designed to find misbehaving drivers and will repetitively produce BSOD until misbehaving drivers are fixed or until the tool is turned off.
    In order to use the tool you must know how to turn it off and that is done using the windows advanced troubleshooting menu.
    There are 3 methods to turn off the tool. In case the first method fails you would use the second. And if the second fails you would use the third. Using the third method often leads to the loss of the dump file so always use them in this order:
    1) startup options (not startup repair) > restart > select #6 safe mode with command prompt > type: verifier /reset
    2) command prompt > Administrator X: \Windows\system32\cmd.exe > type: verifier /bootmode resetonbootfail
    3) system restore

    Before using windows driver verifier:
    1) Backup all files
    2) Create a backup image using Macrium:
    Macrium Software | Macrium Reflect Free
    3) Place the backup image onto another drive or into the cloud
    4) create a brand new restore point

    After each BSOD you will uninstall the misbehaving driver and restart windows driver verifier. The reinstallation of drivers can be done immediately after they are uninstalled or after all misbehaving drivers are uninstalled.

    Windows driver verifier should be run for 48 hours and there may be sluggishness during its use. After the last BSOD windows driver verifer will be used for an additional 36 hours of typical computer use.

    Use this link for the test settings:
    Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

    Use this link for learning the methods to turn off windows driver verifier:
    Enable and Disable Driver Verifier in Windows 10 Performance Maintenance Tutorials

    After each BSOD please post a new zip for guidance through the troubleshooting:
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  9. Posts : 39,996
    windows 10 professional version 1607 build 14393.969 64 bit
       #29

    Upgrade the BIOS: Version/Date American Megatrends Inc. E16J4IMS.10E, 11/04/2016 > E16J4IMS.115, 2017-12-08
    Support For GE62 6QF Apache Pro | Laptops - The best gaming laptop provider | MSI Global
      My Computer


  10. Posts : 91
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #30

    Hope everyone had a good Christmas!

    Run Driver Verifier and never crashed. I hoped I set it upright. Over the holidays I started to go back to a previous version of a Nvidia driver and that seemed to have solved my problem as my performance is much better in all tasks. I also updated my BIOS.

    So, I thank everyone especially zbook and you helped me even through my incompetence at some tasks.

    Thanks again and Happy Holidays!
      My Computer


 

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