Windows 10: Incredibly Poor Performance on a Powerful Laptop. Solved

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  1. Posts : 6,069
    Windows 10 Pro Build 1709
       20 Dec 2017 #11

    Here is the tutorial on creating a USB with memtest.

    MemTest86+ - Test RAM
      My ComputerSystem Spec


  2. Posts : 14,365
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Dec 2017 #12

    Methods used to use Memtest86+ when initial attempts fail:


    Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials: Boot from USB Drive on Windows 10 PC Installation Upgrade Tutorials


    Note
    If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.
    How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows: Enable or Disable Fast Boot in UEFI Firmware Settings for Windows Performance Maintenance Tutorials


    1. Try another USB stick
    2. Try all USB ports (2.0 and 3.0)
    3. Maybe when using UEFI Bios you have to temporarily switch to Legacy in BIOS settings
    4. Turn off temporarily fast boot, secure boot, CSM if enabled
      My ComputerSystem Spec


  3. Posts : 47
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       20 Dec 2017 #13

    Hello again

    After switching to legacy mode I managed to boot memtest from a disk. This is from my phone so excuse my brevity. Once it's finished I will snap up some shots.
      My ComputerSystem Spec


  4. Posts : 47
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       22 Dec 2017 #14

    Hello. After about 40 hours I have completed Memtest. No errors were found and the image is attached.
    Attached Thumbnails Attached Thumbnails Memtest.jpg  
      My ComputerSystem Spec


  5. Posts : 14,365
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Dec 2017 #15

    Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Aim for 3 hours testing and abort testing as needed for temperature, freezing, etc.
    Prime95 - Stress Test Your CPU Performance Maintenance Tutorials
    1) Record maximum temperatures and duration of testing.
    2) Please use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 General Tips Tutorials


    3) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    Aim for testing 1 hour and abort testing as needed for temperature changes, display artifacts, freezing, etc.
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test Performance Maintenance Tutorials


    4) For each of the above tests please record maximum temperatures.
    5) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.

    6) download and install the Intel Processor Diagnostic Tool
    When the test completes please use the Microsoft snipping tool to post an image into the thread.
    Download Intel® Processor Diagnostic Tool:
    Download Intel® Processor Diagnostic Tool
    The Intel® Processor Diagnostic Tool:
    The Intel® Processor Diagnostic Tool

    7) For any BSOD please post a new zip into the thread:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec


  6. Posts : 47
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       22 Dec 2017 #16

    Hello.

    I tested with Furmark, it reached about 83 degrees but didn't rise from there so I proceeded for an hour an image is included.

    Prime95 was a bit different, the test was started and about 5 minutes later the test stopped and all the workers said Click Test to Stop or something, I have attached the log and image but I don't think it ran correctly or something failed. This test was about 79 degrees.

    Intel test has an image attached.
    Attached Thumbnails Attached Thumbnails Prime95 Test Results.png   Intel Test.png   Furmark.jpg  
    Incredibly Poor Performance on a Powerful Laptop. Attached Files
      My ComputerSystem Spec


  7. Posts : 14,365
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Dec 2017 #17

    Please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums


    There were approximately 7 crashes between 11/27 and 12/18/2017
    There was 1 critical thermal event.

    Try Prime95 again and post images/results into the thread.
      My ComputerSystem Spec


  8. Posts : 47
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       22 Dec 2017 #18

    I tried Prime95 again and I didn't end itself this time but I had to end it because my temps were around 88 degrees. Image of one of the workers after I ended the test also with the dm Log Collector.
    Attached Thumbnails Attached Thumbnails prime results stopped.png  
    Incredibly Poor Performance on a Powerful Laptop. Attached Files
      My ComputerSystem Spec


  9. Posts : 14,365
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Dec 2017 #19

    There were multiple crashes on 12/20
    What were you experiencing?

    The last crash was today 12/22
    What happened?


    Please update your progress with each step in post #6
    When available please post images.

    Code:
    Event[4600]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2017-12-22T15:04:21.463  Event ID: 41  Task: N/A  Level: Critical  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: MSI  Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Code:
    Event[4553]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2017-12-20T22:49:07.145  Event ID: 41  Task: N/A  Level: Critical  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: MSI  Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Code:
    Event[4478]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2017-12-20T22:38:26.378  Event ID: 41  Task: N/A  Level: Critical  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: MSI  Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Code:
    Event[4382]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2017-12-20T22:28:30.369  Event ID: 41  Task: N/A  Level: Critical  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: MSI  Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
      My ComputerSystem Spec


  10. Posts : 47
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       22 Dec 2017 #20

    I'm confused. I never had any crashes today, my computer never blue screened and never had any problems as it was doing Memtest for most of the time, I have done all the steps in post 6 without a problem and all images are in the previous pages.
      My ComputerSystem Spec


 
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