Page 1 of 2 12 LastLast
  1.    02 Aug 2017 #1
    Join Date : Oct 2014
    Michigan USA
    Posts : 277
    Windows 10 64-bit Home

    BIOS problem


    Where to begin? I had issues installing BIOS on a new MB & had to return it. The replacement was one model higher. When it arrived I did a clean install (this time! ) of Windows 10 64-bit. All seemed stable so re-installed all my software. All looked very stable. Then I rendered a short video & wasn't impressed that the new system was much faster than my old. It was suggested that the new Ryzen 7 1700 could be OC without issues to 3.7 (normal is 3.0). But, to do this I'd need to update the BIOS. This is where all blew-up with the other MB.

    The MB is a Gigabyte GA-AB350 Gaming 3. I figured the experts at Gigabyte tech could advise me & walk me through the process safely so I contacted them. Late Monday they returned my call & we began the process. The new BIOS is version F7. F6 was currently installed. I explained to the tech I had previously unzipped the BIOS download file but keep the original unzipped file on the FAT32 formatted USB drive.

    The 3 file were;
    Efiflash.exe
    AB350G3F7
    autoexec.bat.

    (These were the files on the flash drive before Gigabyte tech had me delete all but the AB350G3.F7 file.)Click image for larger version. 

Name:	BIOS.jpg 
Views:	44 
Size:	10.0 KB 
ID:	146826

    He said to delete all but the AB350G3.F7 file. Before I left the desktop I asked what else was needed? He said we were good to go. Restart the PC & enter BIOS settings. Once there I explained & hadn't OC & as far as I knew all BIOS settings were at defaults. We're good he said. From there he had me press F8 to get into Flash. I selected the AB350G3.F7 file & began the update. It completed at 100% after a minute or two & rebooted. There wasn't a window that said "New BIOS has been installed, enter to check BIOS settings" as when I first installed the new MB. I entered BIOS & found the original F6 BIOS was still there, not F7! He had me repeat the BIOS update only this time it would not reboot at all. For the next 1/2 hour I was instructed to remover the system battery for several minutes but to no avail. Because the MB was less than 30 days he suggested returning it to Newegg for exchange.

    So, it's a long weeping story but I honestly feel I sought "expert" help in doing this & it failed the 2nd time as well. I figured if any expert could help in case something went wrong, Gigabyte would know what to do but that wasn't the case.

    Tomorrow the replacement MB arrives. I'm hoping, but doubtful, the latest F7 BIOS will be preinstalled. At the moment I hesitate to even re-install another Gigabyte MB. But, I don't want to go through the clean install process again & all that software as well. As only the MB brand would change, maybe that wouldn't be needed as it will be the same CPU, GPU & memory. Not sure.

    I guess I'm hoping to understand what may have happened. Any ideas?
      My ComputerSystem Spec
  2.    02 Aug 2017 #2
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,452
    windows 10

    On a lot of their boards they have duel BIOS doesn't yours have that?
      My ComputerSystem Spec
  3.    02 Aug 2017 #3
    Join Date : Oct 2014
    Michigan USA
    Posts : 277
    Windows 10 64-bit Home
    Thread Starter

    Quote Originally Posted by Samuria View Post
    On a lot of their boards they have duel BIOS doesn't yours have that?
    Yes, it's dual BIOS. I'm not sure what happened. The Gigabyte tech had me run the update twice. Apparently one BIOS was deleted after the 1st attempt. When, after the 1st attempt, the PC rebooted there wasn't an indication that the BIOS was reset. No info window as the PC booted. It just went to the post screen & I selected delete & entered BIOS again. BIOS said it hadn't changed to newer F7, still was F6. He had me run update again. After that - nothing, dead.
      My ComputerSystem Spec
  4.    02 Aug 2017 #4

    Well I trust GB boards and flashed from autoexec - maybe they know something is wrong with the Windows flash? IDK, but a new board will invalidate Win10 DL activation, if that's your worry..
      My ComputerSystem Spec
  5.    02 Aug 2017 #5
    Join Date : Oct 2014
    Michigan USA
    Posts : 277
    Windows 10 64-bit Home
    Thread Starter

    Just curious. When I installed the new MB three weeks ago, there was a window that popped up on FIRST boot (before post screen) stating, "A new BIOS had been installed. Press DELETE enter BIOS to reset settings". At this point I hadn't even installed Windows 10.

    So, If I flash the BIOS at anytime, shouldn't that window popup on reboot before post screen stating "A new BIOS had been installed. Press DELETE enter BIOS to reset settings"?

    That didn't happen with the Gigabyte tech's help. Does that mean it deleted one of the two BIOS? If that's the case, what do you do to regain that original BIOS so two are safely installed?
      My ComputerSystem Spec
  6.    02 Aug 2017 #6
    Join Date : Oct 2014
    Michigan USA
    Posts : 277
    Windows 10 64-bit Home
    Thread Starter

    Quote Originally Posted by Superfly View Post
    Well I trust GB boards and flashed from autoexec - maybe they know something is wrong with the Windows flash? IDK, but a new board will invalidate Win10 DL activation, if that's your worry..
    Thanks Superfly. I trust GB boards as well. That's why I purchased another one on my second ever build.

    I'm a layman so patiences please. I'm not sure what you mean by "flashed from autoexec". I know there was a autoexec.bat file in the BIOS update zip folder but the Gigabyte tech had me delete that & the Efiflash.exe.

    How do you do a BIOS update using the autoexec.bat?

    And, I understand I'll probably need to verify my MS Windows license again. I was counting on not having to re-install Windows 10 & all my software again. The replacement is the exact same MB model, original CPU, GPU & memory. And, if I switched MB brands but keep the new MB a AMD 350 type, would all have to be re-installed? I'm thinking maybe not as the main drivers would all be AMD, just Asus or whatever MB. Don't know.
      My ComputerSystem Spec
  7.    02 Aug 2017 #7

    Autoexec is a file that will execute from a boot scenario (or by right-click ..run) - in this case it will start Efiflash.exe - We are assuming that you have the correct firmware update...
      My ComputerSystem Spec
  8.    03 Aug 2017 #8
    Join Date : Oct 2014
    Michigan USA
    Posts : 277
    Windows 10 64-bit Home
    Thread Starter

    Quote Originally Posted by Superfly View Post
    Autoexec is a file that will execute from a boot scenario (or by right-click ..run) - in this case it will start Efiflash.exe - We are assuming that you have the correct firmware update...
    Thanks. So, I'm reading I would need to first create a bootable flash drive, drop just the Efiflash.exe to the drive, then restart the PC & select the flash drive as boot & follow on-screen instructions? Is that it?

    Or... right click from the desktop the Efiflash.exe file & "Run"?
      My ComputerSystem Spec
  9.    13 Aug 2017 #9
    Join Date : Oct 2014
    Michigan USA
    Posts : 277
    Windows 10 64-bit Home
    Thread Starter

    It seems I preformed the BIOS update incorrectly, even with the support from Gigabyte Tech Help to install it.

    When updating within Q-Flash reaches 100% it will self reboot. The user should be aware even though the install reached 100% it's NOT finished! There is still more to be done. Don't touch ANYTHING. The PC will restart & the update will finish & reboot again, maybe several times.

    When the POST screen is seen it means it has finished, in fact there should be a message stating for the user to enter BIOS & reset settings. BIOS version should read the new version now.

    My mistake was thinking the update was complete within Q-Flash when the update reached 100%. When it rebooted I hit the DELETE key to enter BIOS so the actual update hadn't completed.
      My ComputerSystem Spec
  10.    13 Aug 2017 #10
    Join Date : Aug 2014
    Forever West
    Posts : 3,922
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    To paraphrase an old acronym, RTFI. But it's still good information/reminder to know as sometimes the information given is incomplete.
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Bios problem with windows 10
I can access the bios but can not change anything in it the up and down arrows to not function and nothing changes with the F keys either I am trying to disable Safe boot and go to legacy bios as I can not get windows 10 to boot to the a CD. ...
Drivers and Hardware
Windows 10 and Bios Problem
Hi There, I am having problem with accessing the Bios , Ever since I upgraded to Windows 10. I upgraded windows a couple of days ago. I need some help please. Any help is greatly appreciated :) Thanks in Advance.:) I use the esc key to go to the...
General Support
Windows 10 Is It BIOS Problem ?!
27147 it says my CPU doesn't support VT-x 27148 and here it says my CPU isn't compatible with windows 10
Drivers and Hardware
Serious Problem with BIOS after installing W10.
This is as serious as it sounds. When cold booting my Acer the Acer splash screen has lost the "Press F2 for setup" option. I can't now enter the BIOS. I tried three times. Shutdown and boot. No BIOS options. Fortunately by booting into a working...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:23.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums