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  1.    24 Jun 2017 #131
    Join Date : Oct 2013
    NW Florida
    Posts : 9,447
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    Quote Originally Posted by worf105 View Post
    Can you see me
    We know who you are and we know where you live.
      My ComputersSystem Spec
  2.    24 Jun 2017 #132
    Join Date : Aug 2015
    Fife
    Posts : 1,867
    Windows 10 Pro 64-Bit (1709)
    Thread Starter

    Quote Originally Posted by essenbe View Post
    We know who you are and we know where you live.
    Thanks Steve good to know that
      My ComputersSystem Spec
  3.    27 Jun 2017 #133
    Join Date : Aug 2015
    Fife
    Posts : 1,867
    Windows 10 Pro 64-Bit (1709)
    Thread Starter

    Well its now here:

    Click image for larger version. 

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    Slight problem is, I have it plugged in and powered on using the supplied tester and I can hear an electrical cracking sound from within. The sound coming from around the socket where the plug plugs int to. WOuld not think I would here it when in my system but trying to decide if I should go through all the trouble of installing it and to find it is a fault.

    Suggestions always welcome.
      My ComputersSystem Spec
  4.    27 Jun 2017 #134
    Join Date : Aug 2015
    Maine
    Posts : 38,450
    Windows10Pro 64Bit

    Only thing I can think of, is to call EVGA's tech support, and ask them their opinion. They are pretty good people.
      My ComputersSystem Spec
  5.    27 Jun 2017 #135
    Join Date : Oct 2013
    NW Florida
    Posts : 9,447
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    Quote Originally Posted by OldMike65 View Post
    Only thing I can think of, is to call EVGA's tech support, and ask them their opinion. They are pretty good people.
      My ComputersSystem Spec
  6.    27 Jun 2017 #136
    Join Date : Aug 2015
    Fife
    Posts : 1,867
    Windows 10 Pro 64-Bit (1709)
    Thread Starter

    I have just sent the UK customer support an email explaining the problem.

    I have in the last 10 minuets just received and opened my new EVGA Supernova 1000 G3 and it looks fantastic. I have used the supplied tester to confirm that this new unit functions correctly (Turn on and fan spins) in which it does. The problem is that I can hear a very audible crackling/electricity sound coming from within the unit around the area of the Plug socket. I have never heard that sound before on any other PSU I have purchased and I am looking for some advice in this matter. A quick response would be very much appreciated.

    Kindest Regards


    Mr Andrew Mitchell
      My ComputersSystem Spec
  7.    27 Jun 2017 #137
    Join Date : Aug 2015
    Maine
    Posts : 38,450
    Windows10Pro 64Bit

    Quote Originally Posted by worf105 View Post
    I have just sent the UK customer support an email explaining the problem.
    I always prefer talking to them over the phone myself.....but email is ok too. Just to slow for me.
      My ComputersSystem Spec
  8.    27 Jun 2017 #138
    Join Date : Aug 2015
    Fife
    Posts : 1,867
    Windows 10 Pro 64-Bit (1709)
    Thread Starter

    Quote Originally Posted by OldMike65 View Post
    I always prefer talking to them over the phone myself.....but email is ok too. Just to slow for me.
    I like the paper trail email provides. I have every confidence that EVGA will do what's best for the customer.

    Thanks Mike and Steve
      My ComputersSystem Spec
  9.    27 Jun 2017 #139
    Join Date : Aug 2015
    Fife
    Posts : 1,867
    Windows 10 Pro 64-Bit (1709)
    Thread Starter

    Good News: Packaged up and ready for collection back to amazon tomorrow.

    Bad News: Replacement won't be available until 17th September.
      My ComputersSystem Spec
  10.    27 Jun 2017 #140
    Join Date : Jun 2014
    USA
    Posts : 1,572
    Windows 10 Pro x64

    Nice looking PS. Glad to see they shipped with all black cables instead of those red PCIE cables. Also like that it has Eco Mode, I really like that feature as it keeps fan noise low. I'm surprised at the size though, thought it would be a big bigger (longer) but I guess they're going for a smaller footprint.

    Anyway sorry to hear your unit is defective and you have to send it back. That sucks. Even worse now is the short supply and ridiculously long wait time for a new replacement. That said, have you looked at the G2? It's pretty much the same PS only older. I've got an older G2 (non eco switch) and it's still working well. Bought it in 2014.
      My ComputersSystem Spec

 
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