Windows 10: Ageing Power supply

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  1. Posts : 10,547
    Windows 10 Pro and Windows 10 Pro Insider
       24 Jun 2017 #131

    worf105 said: View Post
    Can you see me
    We know who you are and we know where you live.
      My ComputersSystem Spec


  2. Posts : 2,316
    Windows 10 Pro 64-Bit (1709)
    Thread Starter
       24 Jun 2017 #132

    essenbe said: View Post
    We know who you are and we know where you live.
    Thanks Steve good to know that
      My ComputersSystem Spec


  3. Posts : 2,316
    Windows 10 Pro 64-Bit (1709)
    Thread Starter
       27 Jun 2017 #133

    Well its now here:

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    Slight problem is, I have it plugged in and powered on using the supplied tester and I can hear an electrical cracking sound from within. The sound coming from around the socket where the plug plugs int to. WOuld not think I would here it when in my system but trying to decide if I should go through all the trouble of installing it and to find it is a fault.

    Suggestions always welcome.
      My ComputersSystem Spec

  4.    27 Jun 2017 #134

    Only thing I can think of, is to call EVGA's tech support, and ask them their opinion. They are pretty good people.
      My ComputersSystem Spec


  5. Posts : 10,547
    Windows 10 Pro and Windows 10 Pro Insider
       27 Jun 2017 #135

    OldMike65 said: View Post
    Only thing I can think of, is to call EVGA's tech support, and ask them their opinion. They are pretty good people.
      My ComputersSystem Spec


  6. Posts : 2,316
    Windows 10 Pro 64-Bit (1709)
    Thread Starter
       27 Jun 2017 #136

    I have just sent the UK customer support an email explaining the problem.

    I have in the last 10 minuets just received and opened my new EVGA Supernova 1000 G3 and it looks fantastic. I have used the supplied tester to confirm that this new unit functions correctly (Turn on and fan spins) in which it does. The problem is that I can hear a very audible crackling/electricity sound coming from within the unit around the area of the Plug socket. I have never heard that sound before on any other PSU I have purchased and I am looking for some advice in this matter. A quick response would be very much appreciated.

    Kindest Regards


    Mr Andrew Mitchell
      My ComputersSystem Spec

  7.    27 Jun 2017 #137

    worf105 said: View Post
    I have just sent the UK customer support an email explaining the problem.
    I always prefer talking to them over the phone myself.....but email is ok too. Just to slow for me.
      My ComputersSystem Spec


  • Posts : 2,316
    Windows 10 Pro 64-Bit (1709)
    Thread Starter
       27 Jun 2017 #138

    OldMike65 said: View Post
    I always prefer talking to them over the phone myself.....but email is ok too. Just to slow for me.
    I like the paper trail email provides. I have every confidence that EVGA will do what's best for the customer.

    Thanks Mike and Steve
      My ComputersSystem Spec


  • Posts : 2,316
    Windows 10 Pro 64-Bit (1709)
    Thread Starter
       27 Jun 2017 #139

    Good News: Packaged up and ready for collection back to amazon tomorrow.

    Bad News: Replacement won't be available until 17th September.
      My ComputersSystem Spec

  •    27 Jun 2017 #140

    Nice looking PS. Glad to see they shipped with all black cables instead of those red PCIE cables. Also like that it has Eco Mode, I really like that feature as it keeps fan noise low. I'm surprised at the size though, thought it would be a big bigger (longer) but I guess they're going for a smaller footprint.

    Anyway sorry to hear your unit is defective and you have to send it back. That sucks. Even worse now is the short supply and ridiculously long wait time for a new replacement. That said, have you looked at the G2? It's pretty much the same PS only older. I've got an older G2 (non eco switch) and it's still working well. Bought it in 2014.
      My ComputerSystem Spec


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