Help With BIOS Settings Installing New Ram

STU9000 · 1 Week Ago

I have an OMEN 25L GT11-0012na Desktop PC, full specs here:

https://support.hp.com/gb-en/document/c06638047

It came with 8GB RAM and I upgraded to this:
Corsair Vengeance LPX 32GB (2x16GB) DDR4 3600Mhz Dual Kit Black CMK32GX4M2D3600C18

Kustom PCs - Corsair Vengeance LPX 32GB (2x16GB) DDR4 3600Mhz Dual Kit Black CMK32GX4M2D3600C18

I've been running it on XMP1 or XMP2 for a while and it's been OK but overall the performance seems worse than before when I had the original 8GB and it also occasionally threw up glitches like black and white squares would flash up and stuff so I guess that meant my graphics card was overstressed or something?

I've just gone back to the default profile and it seems more settled but now games and apps are crashing sometimes and I go away for some time and come back to find my PC has reset itself / crashed while I was out of the room

I don't really know what to do other than just go back to the original RAM as I don't want to risk damaging some of the components certainly not on my graphics card NVIDIA GeForce GTX 1660 Super

Windows Version 22H2 (OS Build 19045.4291)

Anyone got any ideas what I can do and is it possible this RAM just isn't compatible with this build? I've heard these HP machines are designed to be incompatible - if I can't figure out a solution then I'm just going to go back to my old RAM because I've honestly not seen any improvement with this card at all anyway - if anything it's just causing problem that weren't there before !

This is a follow up to this thread I asked before sort of

XMP Profile 1 and XMP Profile 2 on HP OMEN 25L GT11-0012na

Help With BIOS Settings Installing New Ram-default.jpg

Help With BIOS Settings Installing New Ram-custom.jpg

Help With BIOS Settings Installing New Ram-xmp2.jpg

Help With BIOS Settings Installing New Ram-xmp1.jpg

Dude · 1 Week Ago

Hello, haven't had time to research your specs to help but I would start off by manually entering the RAM settings (Based on XMP specs) instead of XMP. Raising DramV can help too

STU9000 · 1 Week Ago

Dude said:

Hello, haven't had time to research your specs to help but I would start off by manually entering the RAM settings instead of XMP. Raising DramV can help too

How do I enter the RAM settings manually?
I'm not touching XMP again as I said it works but it's causing glitches
I have no idea what DramV is
I think only one of the XMP options worked if I remember correctly

Ghot · 1 Week Ago

STU9000 said:

How do I enter the RAM settings manually?
I'm not touching XMP again as I said it works but it's causing glitches
I have no idea what DramV is
I think only one of the XMP options worked if I remember correctly

Here's your RAM's specs... just plug them into the BIOS...

TECHNICAL SPECIFICATIONS

Memory Size: 32GB Kit (2 x 16GB)
Tested Latency: 18-22-22-42
Tested Voltage: 1.35V
Tested Speed: 3600MHz

Download CPU-Z here... it's portable, no need to install, just run the .exe file...

DOWNLOADING CPU-Z_2.09-EN.ZIP | CPUID

My computer has an AMD chip and the XMP is called DOCP, but it does the same thing...
Here's how I did it...

ASUS motherboard RAM timings problem

STU9000 · 1 Week Ago

Ghot said:

Here's your RAM's specs... just plug them into the BIOS...
[/URL]

Plug them in where?
I don't know which of the four numbers referring to Tested Latency refer to what
I think the Voltage is already set to 1.35V but as for the frequency not sure where to enter that

Too many cookie options to untick on that CPU-Z link - I've used this before but can't remember why or understand why I need it here

EDIT - I figured out what the numbers refer to so I'll plug them in and see what happens
Not sure about the frequency though - I think whatever I set that to will be limited probably by the speed of other components ?
I'll see if that improves things anyway

- - - Updated - - -

I plugged those numbers in and when I reset it wouldn't start - just kept beeping and the light on the front coming on and off so I had to hard reset it - then it started up fine
I restarted again and went back into the settings which had changed for some reason and put the numbers in again bit left the RAM speed at 1067
Needless to say anything I do is ending up with the memory speed still down to 2133MHz whereas before it was 2666MHz
I'm going to spend a little more time and then I'm taking these RAM sticks out and putting the old one back in and leaving it the way it was when I bought it - which worked fine - before I break the thing !
I've heard these machines have built in incompatibility so I might give up upgrading it altogether and going forward buy a machine that I can upgrade !

- - - Updated - - -

Whatever it is I've done this time the sound coming out of my machine is now garbage

Ghot · 1 Week Ago

@STU9000

These two tabs in CPU-Z show you the "possible" and "actual" frequency and timings.
On the SPD tab our target is the XMP column (BLUE box).

The frequency, timings and voltage should all be on the same TAB in the BIOS (different sub categories).
In the BIOS we set the DRAM frequency to what it says in CPU-Z on the SPD tab... in these pics... 3200Mhz.
In CPU-Z on the Memory tab, 3200Mhz (in the BIOS), will show as 1600Mhz.

These pics are all from my current computer...

Help With BIOS Settings Installing New Ram-0000000-ram-settings-2.png

Help With BIOS Settings Installing New Ram-0000000-ram-timings.png

The Frequency, timings and voltage go together as a set.
If you use the timings for 3200Mhz, you have to use the frequency and voltage that go "with" those timings (shown on the SPD tab in CPU-Z).

If you don't the RAM won't be stable, and the computer probably won't boot.

You need to use the freq., timings and voltage that show up in the XMP column on the SPD tab... for YOUR computer.
SPD stands for Serial Presence Detect.
CPU-Z "reads" YOUR RAM to get the numbers shown on the SPD tab.

THEN, what you set things as, in the BIOS... shows up on the Memory tab, in CPU-Z.

I had to "guess" at one of the timings in the BIOS, because that one is not shown, in CPU-Z.
If I left that one timing set to AUTO, in the BIOS... MY computer wouldn't boot, until I "guessed" at that one timing. (the 4th timing down, as shown in the BIOS).

Because RAM is DDR (Double Data Rate), the frequency shown on the "Memory" tab in CPU-Z, will only be "half" of what you set it as, in the BIOS.

Ghot · 1 Week Ago

@STU9000

Please post a picture of the SPD tab in CPU-Z (on YOUR computer), for me...

...then I can post a picture that matches the CPU-Z numbers with the picture of YOUR BIOS that you posted in the 1st post.

With a screen shot of the SPD tab in CPU-Z, on YOUR computer, I can make this easy for you.

STU9000 · 1 Week Ago

Cheers Ghot - I've learned something today at least
Haven't quite digested the edited part of you reply but I followed your instructions and set the BIOS according to what CPU-Z said
Screenshots below in some order I can't tell now from the upload mechanism
You can see anyway I think what CPU-Z is telling me to set the frequency at but if you see also from the screen shot of my BIOS it doesn't have 1798MHz as an option so I chose the next one down 1867MHz
My computer started beeping at me and failing to boot - then after a hard reset it booted with different settings to what I applied
Hope you can see from these screenshots what I mean - the final image is showing what my setting defaulted to after the failed boot (I think that's what happening - the computer is preventing it from starting and blowing components probably and after a hard reset is defaulting to what's shown)