Loading Lags?

Excuse for my poor English/grammar as it's not my native language - I'm Deaf as I use sign language more than written English :)

I have been building PC for over 20 years and this is the only issues which I can't seem to shake it off - so I'm asking to see if anyone have similar issues as I'm having?

Back in Dec 2019/Jan 2020, I've sold my i7 7700k + GTX 1070 + Motherboard and 16gb Ram so I can use that money plus my savings and purchased a new Ryzen 3900x and RTX 2080 TI on Jan 2020.

Since day I've build this PC, I'm experiencing a very poor performance, so I have been googling all over the place for answers but having trouble understanding most of it as I'm not sure if I need to install some kind of driver or adjust the bios settings.

I'll try to explain...

The system boots up nice, quick (better than my old pc for sure)
Fresh installed Windows 10 Pro - took me approx 10 mins from start to finish - nice and quick (not upgrade but it's a complete fresh installed which I've obtained Windows 10 installation media from Microsoft website (was 1909 and now I'm using 2004).
I have lost count how many times I've formatted my PC, probably 20 times since Jan 2020.

I don't have any experience in overclocking, as I just want simple straight plug all parts in and switch PC on.

Ram shows up 2333mhz - I immediately knew that I had to change XMP Profile 1 and that's the only thing I have changed in BIOS and it's running 3200mhz.
No issues i.e. BSOD, crashing, etc..

What I mean by loading lag is (as title), when I load application - on my 2nd monitor - i.e. I'm watching youtube or twitch or whatever, it just stuttering badly for like 2 seconds or so same goes for my 1st monitor - the mouse freezes for a sec or 2.

I first thought maybe my M.2 drive is starting to show some signs that it's dying? but I didn't have it for long, only 2 years. - So I bought a temporary SSD Samsung EVO 860 and swapped out my M.2 from my motherboard.

I repeat step and installed Windows 10 Pro again from scratch and I'm still experiencing the exact same issues. So that must be NOT the issues with either of the drive. - I've left my M.2 drive out for a while since I can't be bothered to change it over and over again.

I'm stumped to why I'm getting these loading lags, so maybe I have incompatible drivers? or faulty parts or whatever, so I've visited all manufacture website and installed all the possible drivers I can find. There are no exclamation marks in the Device Manager, everything is installed. Even Windows Update are all up to date. I'm still experiencing loading lags.

So I've put up with it for about a week by taking myself a short break from it and then decided to investigate this issue from the very bottom. I've stripped all my parts out of my case, lay them down on my dining table and installed 1 by 1 making sure it's seat in properly, to check for any pin damaged from CPU, recheck all cables for any damages and nothing seems odd to me. I've checked for specks of dust/hairs using my macro camera but all looks clean to me.

I built my PC back (without case) to see if there are any errors - no errors, just straight boot up - again, still experiencing load lags.

I've decided maybe my Gigabyte X570 Gaming X isn't up to it job, so I bought a new motherboard which now I have ASUS Crosshair Hero VIII. - I repeated same again, installed Windows 10 Pro, etc..and guess what? - I'm getting the exact same loading lags. - I've decided to keep my old motherboard just in case I built a 2nd PC down the road.

I then fear that I suspect maybe a fault with my RTX 2080 TI so I've contacted Nvidia back in July 2020 (via Live chat) to see if they are aware of common issues and they suggested me to change some settings in Nvidia Control Panel also to install Hotfix (445.98-desktop-notebook-win10-64bit-international-dch.hf.exe) and have asked me to play some games while Nvidia Debug is ON! - The results are normal to them. Then few days later, got reply from them and they're asking me to run Video Card Stablity Test which I've done and it running very smoothly. - Then few days later, they want me to isolate the windows account issues, want me to create a new Windows Account which I did, fresh install the game and I'm still experiencing the same issue.

While I was waiting for Nvidia to come back to me with the next step, I've decided to run LatencyMon and left it running while I start to load some apps, games. I get this "Your system seems to be having difficulty handling real-time audio and other tasks. etc.."



Later that day, I got reply from Nvidia and they told me to use GPU-Z with logging on while playing a game or work on video editing or whatever I normally do. After 30 mins, I've provide them a log. - Day later, they replied "I checked the log files and temperature/clock speed seem to be normal. We recently released the new driver, I would suggest to please give an try once and see if that make any difference." - So I went and download a new driver on that day.

I'm still experiencing loading lags, then few days later - I got an email from Nvidia that said "This issue might happen due to graphics card issue." and they wanted to know if I can try a different GPU card and the PSU I'm using and asking me for part number of my current GPU so I've provided them those details.

Now, I'm waiting for Nvidia to get back to me but while I'm waiting.... let me tell you 1 thing which I'm very grateful for nvidia to keep in touch with me from time to time with any changes on my system, etc.. They seems to have be very patient with me.

During those times since I have this issues, I've been in touch with some people on Discord (PC Help Hub) and I've had 2 experienced system builder to go through with me i.e. to check bios settings, etc.. they both are stumped and cannot help me any further. - However, someone on discord suggested me that it could be my PSU failing (Corsair RX850x) so I've bought a new one which I now have Corsair AX1000. Also, some said that it might be ram fault and they suggested me to do a memtest which I did and it came up zero errors (overnight) - so I've decided to buy a new ram which replaced CMK32GX4M2B3200C16 (Corsair 2 x 16gb) for a new G.Skill F4-3600C17D-32GTZKW (2 x 16gb) - and of course, I've changed the BIOS XMP so that it'll runs at 3600mhz (it did show up as 2333mhz when I've swapped it).

I'm still getting this loading lags even I've changed many parts. The only thing I haven't changed is the GPU and CPU.

Right now, this is the SPEC I have.

CPU: Ryzen 3900X
CPU Cooler: Stock Cooler > Noctua NH-D15
Motherboard: Gigabyte X570 Gaming X > ASUS x570 Crosshair VIII Hero
Memory : Corsair - CMK32GX4M2B3200C16 > G.Skillz F4-3600C17D-32GTZKW
Storage: M.2 Samsung Pro 960 > Samsung Evo 860 1TB > M.2 Samsung Pro 960
Addional Storage: Samsung SSD 840 PRO 512gb, Seagate ST4000DM000 4TB, Seagate ST4000DM000 4TB, WD Green WD20EARS 2TB, WD Green WD20EARS 2TB
Video Card: ASUS ROG STRIX GeForce RTX 2080 Ti 11GB OC GAMING Turing
Case: Lian Li PC-V2000
PSU: Corsair RM850x > Corsair AX1000
OS: Windows 10 Pro (2004) Retail (OS Build 19041.450)
Primary Monitor: ASUS ROG PG279
Secondary Monitor: ASUS VG278
Mouse: Logitech MX Master 2S > Logitech G903
Keyboard: Corsair K70
Webcam: Logitech C920 & Logitech C922 (both are unplugged at the moment)
Speakers: Logitech Z906

Right now, I'm in a mess i.e. parts all over the table, floor and the cables arent tidy, etc.. - results still same but will be doing lots of diag tools, stress test, etc.. re-format my PC, etc.. so from time to time, I will try my best and update my thread here for any news.

I have a video on youtube that you may want to take a look at? (ignore the background noise as it's my Meaco Fan on a hot day)


If you take a look at 21 sec for few sec, you see that lags? - That's when Fortnite is being loading.
Same again, if you look at 56 sec when I exiting the match, the lags shows up.

Ignore the V-Sync also G-Sync, I have tried On and Off - still getting the same.

Now, people tells me that it might be an issues with Fortnite but I'm saying it's not but maybe I'm wrong? but here's another example...


If you go to 21 sec, when I was loading 3DMARK, there's a lag again.

Task Manager isn't showing me any nasty 100% usage - just normal GPU that hitting 90-95% which is normal right?

And heres my final example...(can provide more video later in this thread if needed)


You can see some odd lags here and there... but if you go to 1min and 5sec - 3DMARK starting to load onto the next screen, there's a loading lag.

Now, when I had my old PC (i7 7700k and 1070 GTX) - I have no problem streaming and playing game at the same time but with this new PC I've built, I just can't play and stream anymore - it's like something can't cope - i.e. CPU isn't multitasking? or GPU can't cope with 2 monitor plugged in? - I'm totally out of ideas.

My plan in the next few days is to record my BIOS onto my laptop from Main > Extreme Tweaker > Advanced > Monitor > Boot > Tools > Exit
And hoping that maybe someone can suggested me to change some settings in the BIOS. (It's Default, Optimized) and I've also test by clearing CMOS but same results.

And finally, I'm willing to stream my PC via my laptop to whoever is happy to go through all the settings on BIOS all the way to Windows Install with me via Discord? (This is something I need to look into how I can get that to work - I have some ideas but need test lol)

I'd appreciate if someone have fixed my problem :)

Thanks for reading.

You have clean installed Windows 10 many times this result shows me its faulty hardware but have you checked the lag problem without installing any drivers?

Does the motherboard have build-in graphic controller if it does disconnect graphic card and connect your monitor to motherboard video port to test if lag problem resolves.






Important Recommended Steps

• Update all installed applications
• Uninstall currently installed device drivers and then install latest version of the devices drivers.
• Install all of the Windows important updates.
• If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.
• Use SpeedFan to monitor temperatures in computers, overheating can cause BSOD.
• Use Memtest86+ disc to check system memory's (RAM's) for errors.
• Use CrystalDiskInfo to check SMART health report of the hard disk drive (HDD).
• Use Prime95 to stress test your CPU
• Use 3DMark to stress test your GPU


Click the url links for the website to follow instructions on how to do hardware diagnostics:
- Diagnostics
- Hardware Diagnostics
- Hardware Stripdown Troubleshooting

FreeBooter said:

You have clean installed Windows 10 many times this result shows me its faulty hardware but have you checked the lag problem without installing any drivers?

Does the motherboard have build-in graphic controller if it does disconnect graphic card and connect your monitor to motherboard video port to test if lag problem resolves.






Important Recommended Steps

• Update all installed applications
• Uninstall currently installed device drivers and then install latest version of the devices drivers.
• Install all of the Windows important updates.
• If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.
• Use SpeedFan to monitor temperatures in computers, overheating can cause BSOD.
• Use Memtest86+ disc to check system memory's (RAM's) for errors.
• Use CrystalDiskInfo to check SMART health report of the hard disk drive (HDD).
• Use Prime95 to stress test your CPU
• Use 3DMark to stress test your GPU


Click the url links for the website to follow instructions on how to do hardware diagnostics:
- Diagnostics
- Hardware Diagnostics
- Hardware Stripdown Troubleshooting

I could try and do without drivers, but Windows Update does automatically when you have finished installing Windows? :)
Maybe I'll pull the network out and then disable the window update and try to do a clean install and test.

Just received an email from Nvidia just over an hour ago, they told me to try and do a DDU which I have done before but I'll do that again in the next 20-30 mins.

Also, my motherboard does not have any display output in the back so can't test with anything like 3400G or something like that
Attachment 296109

Job for me to do :

1. Download Media from Microsoft (just in case if Pendrive is corrupted)
2. Download DDU and put them into my Pendrive so I can do that OFFLINE.
3. Unplug all HDD's and keep only 1 drive (I need to check which one to use .. maybe M.2)
4. Install Windows from Pendrive (while ethernet unplugged)
5. Disable Windows Update ("System" > "Advanced System Settings" > "Hardware" > "Device installation settings" then switch off the automatic driver update
6. Boot into Safe Mode and do DDU
7. Boot into Normal Mode and download 1 of the game and see if lags or not.

Won't be installing ANY of the drivers manually i.e. AMD Chipset, etc...
Will disabled Armoury Crate from BIOS making sure that drivers will not be auto installed.

Will report back here as soon I have some news (maybe in a couple of hours)

Thanks

- - - Updated - - -

Plankton said:

I know that AMD doesn't have an actual XMP setting in the BIOS. I'm not sure about the X470/X570 series. That said, there's usually a voltage increase that has to be applied. Have you checked that.

Nope and as I've said, I don't really overclock or anything like that. - Changing voltage or something scares me in case I fried them to crisp or something.
Will take a photo/screenshot of my BIOS settings and post here if I can.

So, I should disable XMP and stick to 2133mhz?
I'm nearly done setting up windows

- - - Updated - - -

Just tested Fortnite, I'm still getting loading lags.
I would try test other apps but I'd need to download/install again - I'm trying to save time and bandwidth.
Anyway, I've just disabled XMP in BIOS so I'm on 2133mhz now and going to test the game.
Will post of any news in 30 mins or so.

- - - Updated - - -

Ok, done 2 matches, same again - still getting loading lags - I'm suspecting 2 faults and I can't find any good tools to test GPU or CPU for any faults.
So I'm going to have to call it for the night, will look into buying a new CPU or GPU (whichever cheaper - probably CPU first)

I would say its faulty GPU i used to have lag with my mouse pointer after installing new GPU driver issue resolved but in your case i think its faulty GPU.

Can you check if your computer works correctly with different operating system like Hiren's BootCD.

Download | Hiren's BootCD PE

If CPU is faulty i'm sure screen freezes after being on for a few minutes. In some cases, the screen may freeze during the load screen of the OS (a.k.a. the Windows logo screen).

You can use Prime95 to stress test your CPU.

Use SpeedFan to monitor temperatures in computers, overheating can cause lags.

Reset BIOS to its factory default settings.

FreeBooter said:

Can you check if your computer works correctly with different operating system like Hiren's BootCD.

Download | Hiren's BootCD PE

If CPU is faulty i'm sure screen freezes after being on for a few minutes. In some cases, the screen may freeze during the load screen of the OS (a.k.a. the Windows logo screen).

You can use Prime95 to stress test your CPU.

Use SpeedFan to monitor temperatures in computers, overheating can cause lags.

Reset BIOS to its factory default settings.

I've also reset BIOS many times - even I swapped motherboard but still experiencing lags on both motherboard (Gigabyte and ASUS - both x570) - even though, when I bought new motherboard - I never mess with the bios settings except for BOOT drive, that's it! - Then after few days, I change only the XMP/D.O.C.P to the ram speed (first I had the 3200 then swapped to 3600 and still getting the same lags)

I did use Prime95 to stress my PC for a good 1 hour, very stable - Also, I've just done 1 just now, and no lags for a good almost 1 hour.

[Sep 7 20:46] Worker starting
[Sep 7 20:46] Beginning a continuous self-test on your computer.
[Sep 7 20:46] Please read stress.txt. Choose Test/Stop to end this test.
[Sep 7 20:46] Test 1, 31000 Lucas-Lehmer iterations of M9537183 using FMA3 FFT length 480K, Pass1=384, Pass2=1280, clm=1.
[Sep 7 20:52] Self-test 480K passed!
[Sep 7 20:52] Test 1, 7000000 Lucas-Lehmer in-place iterations of M83839 using FMA3 FFT length 4K.
[Sep 7 20:55] Test 2, 7000000 Lucas-Lehmer in-place iterations of M82031 using FMA3 FFT length 4K.
[Sep 7 20:57] Test 3, 7000000 Lucas-Lehmer in-place iterations of M79745 using FMA3 FFT length 4K.
[Sep 7 20:59] Self-test 4K passed!
[Sep 7 20:59] Test 1, 31000 Lucas-Lehmer iterations of M9961473 using FMA3 FFT length 512K, Pass1=512, Pass2=1K, clm=1.
[Sep 7 21:04] Test 2, 31000 Lucas-Lehmer in-place iterations of M9961471 using FMA3 FFT length 512K, Pass1=512, Pass2=1K, clm=1.
[Sep 7 21:09] Self-test 512K passed!
[Sep 7 21:09] Test 1, 6000000 Lucas-Lehmer in-place iterations of M104799 using FMA3 FFT length 5K.
[Sep 7 21:11] Test 2, 6000000 Lucas-Lehmer in-place iterations of M102991 using FMA3 FFT length 5K.
[Sep 7 21:13] Test 3, 6000000 Lucas-Lehmer in-place iterations of M100705 using FMA3 FFT length 5K.
[Sep 7 21:15] Self-test 5K passed!
[Sep 7 21:15] Test 1, 26000 Lucas-Lehmer iterations of M10885759 using FMA3 FFT length 560K, Pass1=448, Pass2=1280, clm=1.
[Sep 7 21:23] Self-test 560K passed!
[Sep 7 21:23] Test 1, 5000000 Lucas-Lehmer in-place iterations of M125759 using FMA3 FFT length 6K, Pass1=128, Pass2=48, clm=2.
[Sep 7 21:25] Test 2, 5000000 Lucas-Lehmer in-place iterations of M125281 using FMA3 FFT length 6K, Pass1=128, Pass2=48, clm=2.
[Sep 7 21:27] Test 3, 5000000 Lucas-Lehmer in-place iterations of M123713 using FMA3 FFT length 6K, Pass1=128, Pass2=48, clm=2.
[Sep 7 21:30] Self-test 6K passed!
[Sep 7 21:30] Test 1, 26000 Lucas-Lehmer iterations of M12451841 using FMA3 FFT length 640K, Pass1=640, Pass2=1K, clm=1.
[Sep 7 21:38] Self-test 640K passed!
[Sep 7 21:38] Test 1, 3200000 Lucas-Lehmer in-place iterations of M172031 using FMA3 FFT length 8K, Pass1=128, Pass2=64, clm=2.
[Sep 7 21:39] Test 2, 3200000 Lucas-Lehmer in-place iterations of M163839 using FMA3 FFT length 8K, Pass1=128, Pass2=64, clm=2.
[Sep 7 21:40] Torture Test completed 15 tests in 53 minutes - 0 errors, 0 warnings.
[Sep 7 21:40] Worker stopped.

Speedfan are all normal to me - there's no overheat or anything like that - I have a good cooling system too. They're pretty much dust free, I clean them regularly and I use Noctua NH-D15 for my CPU which suppose to be one of the best?

I am still working on recording my BIOS - waiting for my friend to return my laptop so I can record (maybe tomorrow?)

Annoying I know, but anyway - thinking of buying GPU first to test, if not then CPU will come next

- - - Updated - - -



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Also, I am not sure if I should try and follow this guide? - I only had a look but seems missing many options so I don't really fancy having to go through this.
Definitive guide to configuring the Ryzen 3900X/3950X and all other 3000 Series CPUs | TechPowerUp Forums