Windows 10: WiFi stops working on my laptop when my flatmate's phone is connected

  1.    25 Nov 2017 #1

    WiFi stops working on my laptop when my flatmate's phone is connected


    As the title says, whenever my flatmate connects his smartphone to our home WiFi, the connection on my laptop starts going really slow, it's basically dead. It's really weird, for example if I'm watching something and he arrives home, the video stops, and this happens every time. I told him about it but obviously he needs the WiFi for things so I can't really ask him to turn it off all the time.
    Do you guys know what it could be and a way to solve the problem? Maybe I could change the internet channel, or something like that? I don't know much about this things.. It's been a while now and I really need to find a solution!

    Thank you
      My ComputerSystem Spec

  2.    25 Nov 2017 #2

    Its what he is doing if he is streaminvideo or simliar he may eat all your bandwidth what is you download speed?
      My ComputerSystem Spec


  3. Posts : 4,451
    Mac OS Sierra
       25 Nov 2017 #3

    It should be the clue that the person walking in through the door gives you the boot. Especially that it happens the minute he walks in the door.
      My ComputerSystem Spec

  4.    26 Nov 2017 #4

    He's not streaming or anything. He just walks in the house, his phone automatically connects to the WiFi and my laptop's internet goes crazy. It doesn't happen with any of the other phones in the apartment.
      My ComputerSystem Spec


  5. Posts : 314
    Windows 10 Home 64-bit Edition
       26 Nov 2017 #5

    Gnottino90 said: View Post
    He's not streaming or anything. He just walks in the house, his phone automatically connects to the WiFi and my laptop's internet goes crazy. It doesn't happen with any of the other phones in the apartment.
    They're saying there is a driver issue with Win 10 and old hardware. not sure on that cause I have similar problem, shows I am connected but my music App's will stop after a while then start back. I have the iHeart APP it will be playing then no sound but you open APP and it shows that the music is playing away.
    My opinion, there is something internal causing the problem of shared/conflicts. bridging everything together.
    In System Information under Hardware Resources there is a Conflict/Sharing. I have a few listed in it showing PCI to PCI Bridging.
      My ComputersSystem Spec


  6. Posts : 314
    Windows 10 Home 64-bit Edition
       26 Nov 2017 #6

    Click image for larger version. 

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Views:	1 
Size:	157.6 KB 
ID:	165622
      My ComputersSystem Spec

  7.    26 Nov 2017 #7

    MrHudson said: View Post
    They're saying there is a driver issue with Win 10 and old hardware. not sure on that cause I have similar problem, shows I am connected but my music App's will stop after a while then start back. I have the iHeart APP it will be playing then no sound but you open APP and it shows that the music is playing away.
    My opinion, there is something internal causing the problem of shared/conflicts. bridging everything together.
    In System Information under Hardware Resources there is a Conflict/Sharing. I have a few listed in it showing PCI to PCI Bridging.
    Okay I think I understood what you mean but I don't really know how to proceed!
    I went on the page you named and this is what I have (it's in Italian sorry, but the names are more or less the same from yours):

    Click image for larger version. 

Name:	snipsnip.png 
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ID:	165688

    Do you have an idea of what I have to do now?

    Thank you!
      My ComputerSystem Spec


  8. Posts : 4,451
    Mac OS Sierra
       27 Nov 2017 #8

    Gnottino90 said: View Post
    He's not streaming or anything. He just walks in the house, his phone automatically connects to the WiFi and my laptop's internet goes crazy. It doesn't happen with any of the other phones in the apartment.
    Sorry to tell you this again. The other party is streaming either movies or running a Torrent Server somehow.

    The biggest clue about download speeds stopping, is either someone in control of the Gateway, is knocking you off, or he just pushes enough data for the QOS (Quality Of Service) gets changed to where he has the majority of data.

    If you want to track what is going on. Find out if there is a server running Smoke Ping to allow you to monitor the activity in spikes and dips. See About SmokePing Tools FAQ | DSLReports, ISP Information for more info on how Smoke Ping testing works.

    DSL Reports also has some other good tools. Speed tests, ping tests and bandwidth tools | DSLReports, ISP Information
      My ComputerSystem Spec


  9. Posts : 314
    Windows 10 Home 64-bit Edition
       27 Nov 2017 #9

    There is a newer genetic driver available. go in Device Manager, Network Adapter, right click on Realtek RTL8188EE and update, driver date will be 11-4-2017.
    I call it genetic cause its from Microsoft WHQl - Windows Head Quarter lab.
      My ComputersSystem Spec


 

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