Windows 10: Internet connection turns off every day

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  1. Posts : 20,964
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Dec 2017 #11

    See if you can run the DM log collector so that we can troubleshoot the logs:
    Please run it using English as the default language then post a zip into the thread:
    Language - Add, Remove, and Change in Windows 10 General Tips Tutorials
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  2.    05 Dec 2017 #12

    zbook said: View Post
    See if you can run the DM log collector so that we can troubleshoot the logs:
    Please run it using English as the default language then post a zip into the thread:
    Language - Add, Remove, and Change in Windows 10 General Tips Tutorials
    BSOD - Posting Instructions - Windows 10 Forums
    Should I run it when the problem is present, or it doesn't matter.

    Because I restarted my lap top, and then problem appeared again, so I did the fix. Should I restart the lap top and then do the collector thing, or it doesn't matter?
      My ComputerSystem Spec


  3. Posts : 20,964
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Dec 2017 #13

    The DM log collector can be run at any time.
    It will automatically collect the logs to the desktop.
    Give it time to completely load.
    Then zip it and post the zip into the thread for debugging.
      My ComputerSystem Spec


 
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