Ethernet keeps dropping internet connection


  1. Posts : 19
    Windows 10
       #1

    Ethernet keeps dropping internet connection


    This has been driving me nuts for months, please help!
    I am running Windows 10 Pro (64 bit), up to date, I have a Dell and their software is keeping all drivers up to date too.
    I'm trying to use ethernet rather than WiFi for gigabit speeds across my network, however, the LAN connection keeps saying "No internet" after a few hours. I can unplug aand re-plug in the cable and it works again, however I do a lot of work on my home PC remotely so this isn't an option usually.
    The built in card is "realtek PCIe GBE family controller" (currently disabled because...) as it wasn't working, I bought a USB3 to LAN adapter, Realtek USB GbE Family controller", this does exactly the same. Both are set to NOT allow Windows to power it off.
    I've tried many cables, I'm on a new ISP with a new router, also same on past ISP and 2 routers. I've tried dynamic IP, static IP, google as DNS, auto dns, drivers from the manufacturer etc etc

    At the end of last week I updated my BIOS and reset it, this caused Windows to bluescreen on booting, since then I've reset Windows, re-installed all drivers from new and it's still doing the same, I don't know what to do

    Can anyone help?
    I've been at it for months looking at other people's posts bit getting nowhere
    thanks
      My Computer


  2. Posts : 258
    Windows 10 Pro
       #2

    Try uninstalling your Ethernet Drivers? Also check in the Device Manager for the Ethernet device's duplex setting I think its called? Sure someone will jump on and elaborate on this part but try uninstalling the driver and rebooting.

    Best to do it with the cable unplugged and plug back in when it says its installed :)
      My Computer


  3. Posts : 19
    Windows 10
    Thread Starter
       #3

    kingtez1984 said:
    Try uninstalling your Ethernet Drivers? Also check in the Device Manager for the Ethernet device's duplex setting I think its called? Sure someone will jump on and elaborate on this part but try uninstalling the driver and rebooting.
    Best to do it with the cable unplugged and plug back in when it says its installed :)
    Cheers, I uninstalled, restarted and re-installed the drivers yesterday (after re-re-downloading them) and again this afternoon, still the same.
    Not sure it's the drivers if it's 2 devices doing it (internal and USB3) and they use different drivers.
      My Computer


  4. Posts : 258
    Windows 10 Pro
       #4

    Good point, slap on the wrist for not seeing that bit lol.

    Try a different cable pal.
      My Computer


  5. Posts : 19
    Windows 10
    Thread Starter
       #5

    kingtez1984 said:
    Good point, slap on the wrist for not seeing that bit lol.
    Try a different cable pal.
    Tried numerous cables, currently got a brand new one in, am on my 3rd router since this started happening too
      My Computer


  6. Posts : 258
    Windows 10 Pro
       #6

    Defo strange,

    Try loading safemode with networking and testing there. Pretty much the only thing left that I can think off pal.
      My Computer



 

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