Windows 10: Can't get rid of public IP address assigned by VPN Solved

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  1. Posts : 7
    Windows 10 Pro 64 bit
       16 Nov 2017 #1

    Can't get rid of public IP address assigned by VPN


    I recently installed NordVPN on my computers. When I have VPN turned on, speedtest.net accurately reports the VPN-assigned public IP address, ISP, and server location. Until yesterday, when I turned NordVPN off, it accurately reported my true ISP, the IP address assigned by my ISP, and server location.
    On one computer, even with NordVPN turned off, the computer continues to report an IP address that I believe was assigned by NordVPN. It shows the server location that NordVPN had used, and the ISP associated with that NordVPN address. I've rebooted multiple times, rebooted my router, uninstalled NordVPN and rebooted again, but no matter what I do, I continue to get the IP address I got from NordVPN.
    All of the other computers on my home network report the public IP address assigned by my ISP (US Internet). But this one desktop continues to report the one from NordVPN. And, the performance of my network connection on this computer is slowed down, as it is most of the time when I use VPN.
    Any thoughts on how to get my computer back to connecting directly to my ISP and using the ISP-assigned IP address would be much appreciated.
      My ComputerSystem Spec


  2. Posts : 344
    Windows 10 Professional 64bit
       16 Nov 2017 #2

    Hi and Welcome!

    Speedtest.net really isn't the best way to test your current IP address being sent to the world. Use a website like this one to test your non-VPN and VPN IPs.

    IP/DNS Detect - What is your IP, what is your DNS, what informations you send to websites.

    DNS leak test
      My ComputerSystem Spec


  3. Posts : 7
    Windows 10 Pro 64 bit
    Thread Starter
       16 Nov 2017 #3

    Thank you for the reply! Those are great links to know about. When I use the two links you sent, they also report the same IP address that speedtest.net reports, which shows the IP address, ISP, and server location that was assigned by the VPN. This is different than the IP address reported using those test on any other computer on my network. I've attached two screen snips, one showing the VPN-assigned values, the other the non-VPN assigned values. All computers except one show the non-VPN assigned values. The non-VPN assigned values are the ones associated with an IP address of 216.17.3.138.

    Click image for larger version. 

Name:	VPN Assignment.png 
Views:	1 
Size:	30.6 KB 
ID:	164255Click image for larger version. 

Name:	Non-VPN Assignment.png 
Views:	1 
Size:	113.6 KB 
ID:	164256

    Any other thoughts? Thanks again for the help.
      My ComputerSystem Spec


  4. Posts : 4,489
    Mac OS High Sierra 10.13.5
       17 Nov 2017 #4

    Sounds like a Proxy could be stuck. Download Speccy and when it finishes, poste the URL of your results in a post.
      My ComputerSystem Spec


  5. Posts : 7
    Windows 10 Pro 64 bit
    Thread Starter
       17 Nov 2017 #5

    The URL reported by Speccy is 72.50.192.56. This is the same one now reported on other computers as well (I rebooted the modem and router, so these don't match the ones in the earlier post, but these are the correct ones.) I've also found that it is only on Chrome that I'm getting the wrong results—IE and Firefox give me the same IP address as Speccy. But the network performance continues to be problematic—e.g., speed is slower and when I go to http://www.delta.com, it says this site can't be accessed by this server. The problems only occur on the computer with the problem.
      My ComputerSystem Spec


  6. Posts : 4,489
    Mac OS High Sierra 10.13.5
       17 Nov 2017 #6

    We need you to post the URL, not for you to state what it showed and repeating something that we already know from what you posted before. We need the URL from Speccy, so that we can see what is going on with your computer.
      My ComputerSystem Spec


  7. Posts : 7
    Windows 10 Pro 64 bit
    Thread Starter
       17 Nov 2017 #7

    My apologies, I didn't know that was possible and misunderstood your request. Here's the URL:

    http://speccy.piriform.com/results/l...ab7CEJa2q5DYdf
      My ComputerSystem Spec


  • Posts : 4,489
    Mac OS High Sierra 10.13.5
       17 Nov 2017 #8

    Tom can you paste the output from MiniToolbox. MiniToolBox Download Check Report IE & FF Proxy, List Hosts, List IP Config, Winsock. Of course with no way to physically seeing the logs from NordVPN, it kind of screws us.

    It does look like OpenVPN is the culprit. Look for this in Speccy:

    Adapters List
    Enabled
    Anonymizer OpenVPN Network Adapter for 64-bit Windows
    Realtek PCIe GBE Family Controller
    IP Address: 192.168.1.173
    Subnet mask: 255.255.255.0
    Gateway server: 192.168.1.1
    DHCP: 192.168.1.1
    DNS Server: 192.168.1.1
    TAP-NordVPN Windows Adapter V9
    Last edited by bro67; 17 Nov 2017 at 21:47.
      My ComputerSystem Spec


  • Posts : 7
    Windows 10 Pro 64 bit
    Thread Starter
       17 Nov 2017 #9

    MiniToolBox by Farbar Version: 17-06-2016Ran by tomgo (administrator) on 17-11-2017 at 22:13:22Running from "J:\Dropbox\Files Shared Across Computers\Apps shared across computers\Minitoolbox"Microsoft Windows 10 Pro (X64)Model: System Product Name Manufacturer: System manufacturerBoot Mode: Normal***************************************************************************"Reset IE Proxy Settings": IE Proxy Settings were reset.========================= FF Proxy Settings: ============================== ========================= Hosts content: ========================================================== IP Configuration: ================================Realtek PCIe GBE Family Controller = Ethernet (Connected)TAP-NordVPN Windows Adapter V9 = Ethernet 3 (Media disconnected)Anonymizer OpenVPN Network Adapter for 64-bit Windows = Ethernet 2 (Media disconnected)# ----------------------------------# IPv4 Configuration# ----------------------------------pushd interface ipv4resetset globalset interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabledset interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabledset interface interface="Ethernet 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabledset interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabledpopd# End of IPv4 configurationWindows IP Configuration Host Name . . . . . . . . . . . . : TomsOffice Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Ethernet: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 48-5B-39-D1-F2-42 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::b53c:a1:4115:bc54%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.173(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Thursday, November 16, 2017 10:53:12 PM Lease Expires . . . . . . . . . . : Saturday, November 18, 2017 9:05:29 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 189291321 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-F5-40-30-48-5B-39-D1-F2-42 DNS Servers . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : EnabledEthernet adapter Ethernet 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Anonymizer OpenVPN Network Adapter for 64-bit Windows Physical Address. . . . . . . . . : 00-FF-2A-6C-2F-F0 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesEthernet adapter Ethernet 3: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : TAP-NordVPN Windows Adapter V9 Physical Address. . . . . . . . . : 00-FF-8C-35-1D-E4 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 10: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesServer: router.asus.comAddress: 192.168.1.1Name: google.comAddresses: 2607:f8b0:4009:809::200e 216.58.216.238Pinging google.com [216.58.216.238] with 32 bytes of data:Reply from 216.58.216.238: bytes=32 time=9ms TTL=56Reply from 216.58.216.238: bytes=32 time=9ms TTL=56Ping statistics for 216.58.216.238: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 9ms, Maximum = 9ms, Average = 9msServer: router.asus.comAddress: 192.168.1.1Name: yahoo.comAddresses: 2001:4998:44:204::100d 2001:4998:58:2201::73 2001:4998:c:e33::53 98.138.252.38 98.139.180.180 206.190.39.42Pinging yahoo.com [206.190.39.42] with 32 bytes of data:Reply from 206.190.39.42: bytes=32 time=48ms TTL=54Reply from 206.190.39.42: bytes=32 time=48ms TTL=54Ping statistics for 206.190.39.42: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 48ms, Maximum = 48ms, Average = 48msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================Interface List 11...48 5b 39 d1 f2 42 ......Realtek PCIe GBE Family Controller 3...00 ff 2a 6c 2f f0 ......Anonymizer OpenVPN Network Adapter for 64-bit Windows 4...00 ff 8c 35 1d e4 ......TAP-NordVPN Windows Adapter V9 1...........................Software Loopback Interface 1 29...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter===========================================================================IPv4 Route Table===========================================================================Active Routes:Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.173 25 127.0.0.0 255.0.0.0 On-link 127.0.0.1 331 127.0.0.1 255.255.255.255 On-link 127.0.0.1 331 127.255.255.255 255.255.255.255 On-link 127.0.0.1 331 192.168.1.0 255.255.255.0 On-link 192.168.1.173 281 192.168.1.173 255.255.255.255 On-link 192.168.1.173 281 192.168.1.255 255.255.255.255 On-link 192.168.1.173 281 224.0.0.0 240.0.0.0 On-link 127.0.0.1 331 224.0.0.0 240.0.0.0 On-link 192.168.1.173 281 255.255.255.255 255.255.255.255 On-link 127.0.0.1 331 255.255.255.255 255.255.255.255 On-link 192.168.1.173 281===========================================================================Persistent Routes: NoneIPv6 Route Table===========================================================================Active Routes: If Metric Network Destination Gateway 1 331 ::1/128 On-link 11 281 fe80::/64 On-link 11 281 fe80::b53c:a1:4115:bc54/128 On-link 1 331 ff00::/8 On-link 11 281 ff00::/8 On-link===========================================================================Persistent Routes: None========================= Winsock entries =====================================Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)x64-Catalog5 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)x64-Catalog9 01 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 02 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 03 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 04 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 06 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 07 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 08 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 09 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 10 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 11 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)x64-Catalog9 12 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)**** End of log ****
      My ComputerSystem Spec


  • Posts : 4,489
    Mac OS High Sierra 10.13.5
       18 Nov 2017 #10

    I forgot to tell you that posting the text from the logs mangles everything. It is one of those times when you can post the file from the output. If you look at the output from Speccy, you are still running OpenVPN as I posted after I gave the info on Farbar's minitoolbox.
      My ComputerSystem Spec


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