Windows 10 pro Showing not internet connection even if its working!


  1. Posts : 4
    windows 10 pro
       #1

    Windows 10 pro Showing not internet connection even if its working!


    Good afternoon to all, I have a few Dell computers with windows 10 recently install (6 month). Everything was fine until I recently notice the triangle on my lan connection as you can see in the picture. Please Note that everything is working fine: I can browse the internet and connect to my lan network without any issues but this little triangle is still present.
    Windows 10 pro Showing not internet connection even if its working!-image.png.

    I then check and I was very surprise to see that windows think I am not connected to the internet (see picture).
    Windows 10 pro Showing not internet connection even if its working!-image.png

    As a It technician this is what I did to try to fix the issue

    1. I delete and reinstall the latest drivers for: bios, chip set, network card: no success
    2. Change the network cable: no success
    3. Ipconfig /release renew: no success
    4. Apply the most recent updates: no success
    5. I install another networkd card: no success.

    I notice that this problem is present only on the dell computers with windows 10 OS. I have the same dell computers running windows 7 without any issue.

    I will greatly appreciate your help. Thanks
    Attached Thumbnails Attached Thumbnails Windows 10 pro Showing not internet connection even if its working!-internet.jpg  
      My Computer


  2. Posts : 171
    Windows 10 Ent, Pro & Home
       #2

    can you change your DNS to 8.8.8.8 (googles DNS) to ensure your ISP's DNS is not the problem.
      My Computer


  3. Posts : 4
    windows 10 pro
    Thread Starter
       #3

    Just did.. issue is still the same..
      My Computer


  4. Posts : 15,621
    19043.1237
       #4

    I think Windows is trying to tell you that there is a hardware or driver problem, start with your router settings and work back to your adapter settings. Simple power management...don't allow hardware to sleep. If you will kindly fill in your My System Specs that show in each post, we may be able to help knowing model and make of machine, router, etc.
      My Computer


  5. Posts : 4
    windows 10 pro
    Thread Starter
       #5

    I attached my system summary. Note that the computer is currently connected in a domain in an office environment.
    Windows 10 pro Showing not internet connection even if its working! Attached Files
      My Computer


  6. Posts : 171
    Windows 10 Ent, Pro & Home
       #6

    One more thing to try, go into Device Manager and uninstall your ethernet adapter. Then rescan for hardware changes or reboot.
      My Computer


  7. Posts : 4
    windows 10 pro
    Thread Starter
       #7

    I already did the uninstall and reinstall of the network adapter.
      My Computer


 

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