1.    1 Week Ago #1
    Join Date : Nov 2015
    Posts : 24
    Windows 7 home pre

    Only one computer in my home network can load www.startribune.com


    I have a home network, RT-N56U router running both 2.4 and 5 gig and it's switch in use feeding various stuff in the house, a wireless accesspoint, some switches etc. I have Iphone, Ipad, Windows 10 laptop and a Dell 8700 for me and my wife has a Dell 8700 for her use.

    None of my wireless equipment can load the startribune website and my Dell 8700 also cannot load the site. My wifes Dell 8700 is the only computer that can load the site, all others get:

    This site canít be reached

    The webpage at StarTribune.com: News, weather, sports from Minneapolis, St. Paul and Minnesota might be temporarily down or it may have moved permanently to a new web address.

    This just started sometime this afternoon, the 8th of Nov.

    This seems to be a router issue but for the life of me I cannot see anywhere where my N56U router is blocking anything, maybe it's hidden somewhere that I cannot find. I use DHCP on everything except my printers, they seem to work fine. I'm pretty frustrated trying to solve this, the startribune site is NOT down.

    I've powered pretty much everything down, modem, router, switch etc, nothing helps by rebooting the entire network it seems, I'm sure I've been on the startribune website this day prior to this as I went there to check election results.

    Any ideas of how to proceed?

    TIA,

    Gene
      My ComputerSystem Spec
  2.    1 Week Ago #2
    Join Date : Nov 2015
    Posts : 24
    Windows 7 home pre
    Thread Starter

    Update.

    I just checked my wifes Dell8700 and noticed that I hard assigned a IP and stuff on that computer. I just did the same for my Dell 8700, diff IP but all else the same and now my Dell can access the Startribune site. My wireless equipment still cannot, so something is amiss with the router I suspect but I don' t know how to solve the wireless devices not having that site access.

    Help!!!
      My ComputerSystem Spec
  3.    1 Week Ago #3
    Join Date : Aug 2016
    S/E England
    Posts : 4,514
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by uniquewon View Post
    This seems to be a router issue but for the life of me I cannot see anywhere where my N56U router is blocking anything, maybe it's hidden somewhere that I cannot find. I use DHCP on everything except my printers..,
    Quote Originally Posted by uniquewon View Post
    I just checked my wifes Dell8700 and noticed that I hard assigned a IP and stuff on that computer. I just did the same for my Dell 8700, diff IP but all else the same and now my Dell can access the Startribune site. My wireless equipment still cannot, so something is amiss with the router I suspect but I don' t know how to solve the wireless devices not having that site access.
    It sounds like your router's DHCP isn't working properly. It doesn't seem to be giving out IP addresses (or maybe only IPv6 addresses). You made your two Dells work by giving then static IP addresses. Either DHCP isn't configured properly on the router, or it may be broken. You could try powering it down (again) to see if that helps. Look carefully at the router's DHCP settings, also look to see what devices and address leases it has on record.
      My ComputersSystem Spec
  4.    1 Week Ago #4
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,456
    windows 10

    Set dns to 208.67.220.220 & 208.67.222.222
      My ComputerSystem Spec
  5.    1 Week Ago #5
    Join Date : Nov 2015
    Posts : 24
    Windows 7 home pre
    Thread Starter

    I've tried everything I can think of, but my wireless devices can't get to the startribune site. I've hard assigned my Dell8700 IP address etc., similar to how I did my wifes 8700 sometime back, for some reason her computer was having trouble getting a DHCP IP address.

    I've updated the firmware on my ASUS wireless router, I've checked other devices, like the TIVOs we have, they work fine, the ROKU works fine. I"ve never seen such an issue before myself, only one site that won't work,

    The error message says: www.startribune.com's server DNS address could not be found.

    Frustrating!!!
      My ComputerSystem Spec
  6.    1 Week Ago #6
    Join Date : Dec 2015
    Posts : 5,949
    Windows10

    Try changing dns on pc to 8.8.8.8 and 8.8.4.4. which will bypass router dns. It sounds like an isp dns issue.
      My ComputerSystem Spec
  7.    1 Week Ago #7
    Join Date : Nov 2015
    Posts : 24
    Windows 7 home pre
    Thread Starter

    Quote Originally Posted by Samuria View Post
    Set dns to 208.67.220.220 & 208.67.222.222
    I went into the RT-N56U and in the DHCP section, I set the two DNS locations to the above IP addresses. There was one DNS slot and the second was a WINS slot, I put the second ip address there. Don't know if that's right or not but in any case, the wireless devices now can reach the Startribune.com website.

    Thanks much for the help but I still don't know what 's going on, my provider, Comcast may be to blame, they should provide the DNS I suspect.

    Gene

    PS: I also put my PC back to DHCP but left my wife's hard coded as it's been for a long time
    Last edited by uniquewon; 1 Week Ago at 12:58.
      My ComputerSystem Spec
  8.    1 Week Ago #8
    Join Date : Aug 2016
    S/E England
    Posts : 4,514
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by uniquewon View Post
    Comcast may be to blame, they should provide the DNS I suspect.
    Almost certainly - apparently they have had problems recently.
    Comcast has nationwide internet outage; Houston customers affected - Houston Chronicle
      My ComputersSystem Spec
  9.    1 Week Ago #9
    Join Date : Nov 2015
    Posts : 24
    Windows 7 home pre
    Thread Starter

    Well, all is up and running again, adding the DNS stuff to the DHCP section in the router solved the issue.

    Thanks again for everyone's help, these forums are a fantastic resource.

    Regards,
    Gene
      My ComputerSystem Spec

 


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