Windows 10: NIC card shutting down "to save energy", can't change setting back

  1.    06 Nov 2017 #1

    NIC card shutting down "to save energy", can't change setting back

    Some how my internet "network adapter" was set to "shut off to conserve energy", but I got impatient with the delay and sought to change it back, so I found the setting and unchecked the box "Allow the computer to turn off this device to conserve power".

    It is still doing it, and the box is unchecked.

    Path: "Device manager", Network adapters, my adapter name, properties, power management. Box in question is unchecked.

    Any ideas?
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,637
    Windows 10 Pro x64 Build 1803
       06 Nov 2017 #2

    Hi chuckiechan.

    Head to Advance Power Management Options, there is a sub section on Wireless and power usage.

    If that fails Trouble Shooters in Settings => Update and Security => Trouble Shooters. Then on right hand side under Trouble Shoot there is one for Network Adapter. This removes the adapter and then re-installs.

      My ComputerSystem Spec

  3.    07 Nov 2017 #3

    Thanks for the lead. Instead I went to Device Manager and deleted the NIC card, restarted, and all is well.

    Thanks for your help!
      My ComputerSystem Spec

  4. Caledon Ken's Avatar
    Posts : 10,637
    Windows 10 Pro x64 Build 1803
       07 Nov 2017 #4

    Great and thanks for posting your solution.
      My ComputerSystem Spec

  5.    15 Nov 2017 #5


    It has returned to doing the same thing a couple of days after I reset it. The box "Allow computer to turn off this device to save power" is still unchecked, but it is doing it anyway. It's nothing to do with the update, it returned shortly after I reset it.

    More ideas anyone?
      My ComputerSystem Spec

  6. dmholt57's Avatar
    Posts : 2,924
    17763.104 Pro 17763.104 Home
       15 Nov 2017 #6

    Go through the power settings and set machine to use High Performance power plan, set all saver features to never, that's screens, adapters and any other hardware attached to USB, no power saving anywhere. Reboot, sleeping hardware is like employees sleeping on the job...they don't get anything done and don't answer when you call...
      My ComputerSystem Spec

  7.    15 Nov 2017 #7

    I'd rather just fix the problem. The box is unchecked, but the NIC card is ignoring the instructions.
      My ComputerSystem Spec

  8. Caledon Ken's Avatar
    Posts : 10,637
    Windows 10 Pro x64 Build 1803
       15 Nov 2017 #8

    You could run the Network adapter trouble shooter which will uninstall the adapter and then re-install it.

    The trouble shooters are Start > Settings > Update and Security > scroll down on left > Troubleshoot. Then scroll down on right to Network adapter.

    Do you know if the driver is being updated. If so you need to reset to older working driver and then tell windows to stop updating drivers.

    Windows key + R, type sysdm.cpl, click on hardware tab, click on Device Installation Settings, click on No.

    The tick box will be reset with new drivers or feature updates in Windows.

      My ComputerSystem Spec

  9.    15 Nov 2017 #9

    I found a new set of drivers from the mfg or the driver writer.

    I'll see how they work out. The "shut power off to save energy" box is still unchecked so we'll see in a day or so.

    Thanks. I'll keep you posted.
      My ComputerSystem Spec


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