1.    2 Weeks Ago #1
    Join Date : Dec 2015
    Posts : 42
    Windows 10

    NIC card shutting down "to save energy", can't change setting back


    Some how my internet "network adapter" was set to "shut off to conserve energy", but I got impatient with the delay and sought to change it back, so I found the setting and unchecked the box "Allow the computer to turn off this device to conserve power".

    It is still doing it, and the box is unchecked.

    Path: "Device manager", Network adapters, my adapter name, properties, power management. Box in question is unchecked.

    Any ideas?
      My ComputerSystem Spec
  2.    2 Weeks Ago #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,084
    Windows 10 Pro Build 1703

    Hi chuckiechan.

    Head to Advance Power Management Options, there is a sub section on Wireless and power usage.

    If that fails Trouble Shooters in Settings => Update and Security => Trouble Shooters. Then on right hand side under Trouble Shoot there is one for Network Adapter. This removes the adapter and then re-installs.


    Ken
      My ComputerSystem Spec
  3.    2 Weeks Ago #3
    Join Date : Dec 2015
    Posts : 42
    Windows 10
    Thread Starter

    Thanks for the lead. Instead I went to Device Manager and deleted the NIC card, restarted, and all is well.

    Thanks for your help!
    Chuckie
      My ComputerSystem Spec
  4.    2 Weeks Ago #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,084
    Windows 10 Pro Build 1703

    Great and thanks for posting your solution.
      My ComputerSystem Spec
  5.    1 Week Ago #5
    Join Date : Dec 2015
    Posts : 42
    Windows 10
    Thread Starter

    Unsolved

    It has returned to doing the same thing a couple of days after I reset it. The box "Allow computer to turn off this device to save power" is still unchecked, but it is doing it anyway. It's nothing to do with the update, it returned shortly after I reset it.

    More ideas anyone?
      My ComputerSystem Spec
  6.    1 Week Ago #6
    Join Date : Jan 2014
    Austin, Texas
    Posts : 1,482
    17025 Pro

    Go through the power settings and set machine to use High Performance power plan, set all saver features to never, that's screens, adapters and any other hardware attached to USB, no power saving anywhere. Reboot, sleeping hardware is like employees sleeping on the job...they don't get anything done and don't answer when you call...
      My ComputerSystem Spec
  7.    1 Week Ago #7
    Join Date : Dec 2015
    Posts : 42
    Windows 10
    Thread Starter

    I'd rather just fix the problem. The box is unchecked, but the NIC card is ignoring the instructions.
      My ComputerSystem Spec
  8.    1 Week Ago #8
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,084
    Windows 10 Pro Build 1703

    You could run the Network adapter trouble shooter which will uninstall the adapter and then re-install it.

    The trouble shooters are Start > Settings > Update and Security > scroll down on left > Troubleshoot. Then scroll down on right to Network adapter.

    Do you know if the driver is being updated. If so you need to reset to older working driver and then tell windows to stop updating drivers.

    Windows key + R, type sysdm.cpl, click on hardware tab, click on Device Installation Settings, click on No.

    The tick box will be reset with new drivers or feature updates in Windows.

    Ken
      My ComputerSystem Spec
  9.    1 Week Ago #9
    Join Date : Dec 2015
    Posts : 42
    Windows 10
    Thread Starter

    I found a new set of drivers from the mfg or the driver writer.

    I'll see how they work out. The "shut power off to save energy" box is still unchecked so we'll see in a day or so.

    Thanks. I'll keep you posted.
      My ComputerSystem Spec

 


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