Updated to version 1709 now no wifi and no wifi card in device manager


  1. Posts : 4
    Win 10 Pro Insider Preview
       #1

    Updated to version 1709 now no wifi and no wifi card in device manager


    After trying to look for new hardware and trying this and that (old school ways, win 7 etc) Ended up rolling back to previous version and still do not have wifi showing in window settings and nothing in device manager.

    What to do next, delete all in networking to have windows find drivers again?
      My Computer

  2. Caledon Ken's Avatar
    Posts : 24,423
    Windows 10 Pro x64 Version 2004
       #2

    Hi btb601.

    If you are V1703, or later, the trouble shooter is in Settings > Update and security > Trouble Shooters. It will remove adapter and re-install. In your case this may not work as it doesn't think there is one. ( I see from specs you are insider program so you could have a build I have not seen.)

    In Settings > Network and Internet > scroll down the right hand side of the first panel, Network Reset. These processes forget wireless passwords and you may have to re-install VPN software or custom communication software if so installed.

    Any chance you have some sort of physical switch to shut off wireless that you may have engaged accidentally. ( Or Software switch / function key).

    Does you BIOS have any settings for enabling or disabling wireless. Maybe disable and enable there to clear any glitches.


    Ken
      My Computer


  3. Posts : 4
    Win 10 Pro Insider Preview
    Thread Starter
       #3

    Caledon Ken said:
    Hi btb601.

    If you are V1703, or later, the trouble shooter is in Settings > Update and security > Trouble Shooters. It will remove adapter and re-install. In your case this may not work as it doesn't think there is one. ( I see from specs you are insider program so you could have a build I have not seen.)

    In Settings > Network and Internet > scroll down the right hand side of the first panel, Network Reset. These processes forget wireless passwords and you may have to re-install VPN software or custom communication software if so installed.

    Any chance you have some sort of physical switch to shut off wireless that you may have engaged accidentally. ( Or Software switch / function key).

    Does you BIOS have any settings for enabling or disabling wireless. Maybe disable and enable there to clear any glitches.


    Ken
    Thanks Ken
    Sorry, it's not my computer. A buddy called me up today and I went down to try and fix him up only to fail. Not sure what version he was on, but I assume it was 1703. I could not try to much, he did not have anything backed up and he stated there were things he could not replace if lost. It's an Acer Aspire desktop. Also sure he did not have VPN software running. I'll forward your ideas and see that helps. If he can get email??? Unsure on that one.
    T
      My Computer

  4. Caledon Ken's Avatar
    Posts : 24,423
    Windows 10 Pro x64 Version 2004
       #4

    Get him to use a wire, interim solution. (Hope that works.)

    Ken
      My Computer


 

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