1.    2 Weeks Ago #1
    Join Date : Oct 2017
    Posts : 3
    Windows 10

    Printers clash


    I have two printers, a Brother label printer and an Epson general office printer/scanner, connected to my desktop computer by USB.

    Until recently, there was no problem, but suddenly they started to clash. If printer A has been used, printer B will not work unless I turn off both printers, then turn on printer B afresh.

    They are connected through a powered hub, but I have tried connecting them both directly to the computer, without any success.
      My ComputerSystem Spec
  2.    2 Weeks Ago #2
    Join Date : Jan 2014
    Inverness
    Posts : 1,181
    Win 10

    Check the option to let Windows Manage My Default Printer in Settings. Mine was set with this option checked (default). I was having some printer issues, not exactly the same as yours, but unchecking that option fixed my problem.

    Click image for larger version. 

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      My ComputersSystem Spec
  3.    2 Weeks Ago #3
    Join Date : Oct 2017
    Posts : 3
    Windows 10
    Thread Starter

    Thanks for that. It wasn't checked, so I tried checking it, but no progress, I'm afraid.
    If I print to the Epson, then try printing to the Brother, although the Brother is correctly identified, I get "Communicatin error betweeen PC and Brother QL".
    The Epson, however, sounds as though it's preparing to print instead, but then the Epson print head moves , then returns to the home position every 5 seconds.
      My ComputerSystem Spec
  4.    2 Weeks Ago #4
    Join Date : Jan 2014
    Inverness
    Posts : 1,181
    Win 10

    I had a Brother label printer, and an Epson Artisan 835 AIO. They were both connected to a powered USB 2.0 hub and never had any issues. I don't have the Brother anymore, I replaced it with Dymo label printer but there still are no problems.

    I would try connecting them directly to the PC, to see how it works. Could be the USB hub has developed a problem (I've had USB hubs go bad). If you are not using a "powered" hub (one with its own power supply) that is something else to consider.
      My ComputersSystem Spec
  5.    2 Weeks Ago #5
    Join Date : Oct 2017
    Posts : 3
    Windows 10
    Thread Starter

    Thanks, but I have tried connecting them directly to the computer.
      My ComputerSystem Spec
  6.    2 Weeks Ago #6
    Join Date : Jan 2014
    Inverness
    Posts : 1,181
    Win 10

    Next suggestion would be to reinstall the drivers, one at a time.
      My ComputersSystem Spec

 


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