1.    3 Weeks Ago #1
    Join Date : May 2017
    Posts : 3
    Windows 10

    Occasionally unable to see NAS drives in home network, Win10 64-bit


    Win 10 64-bit. Paired Drobo 5N2 NAS. These two units (synched with a master and slave) are attached through my home network. Every once in a while, the master unit will become undiscoverable in File Explorer. It remains "ping-able". The resolution of the problem is to reboot, and then, usually after a few minutes, the unit becomes "visible" again. How do I begin approaching how to solve this problem?

    Thanks
    Ken K
      My ComputerSystem Spec
  2.    3 Weeks Ago #2
    Join Date : May 2015
    Central IL
    Posts : 4,221
    Mac OS Sierra

    Have you put a ticket in with the company to see if they are aware of the issue. Have you updated to the latest firmware for the units? Can you use the Dashboard app? Are you using any kind of third party Internet Security software on your computer? Always check the support side of the product first, since they are going to have the most up to date info on any issues.
      My ComputerSystem Spec
  3.    3 Weeks Ago #3
    Join Date : May 2017
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by bro67 View Post
    Have you put a ticket in with the company to see if they are aware of the issue. Have you updated to the latest firmware for the units? Can you use the Dashboard app? Are you using any kind of third party Internet Security software on your computer? Always check the support side of the product first, since they are going to have the most up to date info on any issues.
    Ticket-yes
    Latest firmware-yes
    Use dashboard app--ye
    Internet security software-yes. Malwarebytes and Windows security.
      My ComputerSystem Spec
  4.    3 Weeks Ago #4
    Join Date : May 2015
    Central IL
    Posts : 4,221
    Mac OS Sierra

    When rebooting, the system has to find out who is master and slave for how Samba is set up. If you have the username and password in Windows Network passwords, you have mapped folders set to reconnect, the systems should connect once they get a wakeup. I usually boot up and go grab a cup of coffee, then log in and I am in. The only thing that has to access my NAS on a regular basis is my Macbook for Time Machine. Otherwise the NAS is there for any backups once a day for our NVIDIA Shield.
      My ComputerSystem Spec
  5.    3 Weeks Ago #5
    Join Date : May 2017
    Posts : 3
    Windows 10
    Thread Starter

    What I have done is to map the drives. As I understand it, the drives will be attached at boot, as opposed to waiting for polling by a network service. I will see how that goes and get back in a few days unless something untoward happens. Thanks, KK
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Reset Win10 Home, changed BIOS to enable USB boot, now have 3 drives
I just got done doing a Reset on my laptop, a Dell Inspiron 15 3567. I created a USB flash drive bootable and had to go into the BIOS to enable Legacy devices in order to get my computer to boot from a USB flash drive. Here's the link for the...
Drivers and Hardware
Win10 PC must be booted before Win7 otherwise network drives missing?
hi all, I have a Windows 10 PC and its connected via network to a Win7 PC. Both x64 They share drives. I have the problem where the Win7 PC can see the Win10 drives at all times, but not the other way around. Believe me when i say that ive...
Network and Sharing
Explorer can't load folders/drives with mounted network drives.
93207 As you see in the screenshot Explorer just sits there trying to load the folder I've requested. This happens, seemingly, randomly, at least I haven't been able to find a pattern. If I unmount all network drives the problem disappears....
Network and Sharing
Network Problems with Win10. Constantly disabling my home net.
Does anybody know if Microsoft is aware of all the network problems people are having with Win10? I kind of like Win10 but I am not going to use it when it constantly disables my network every few hours.
Network and Sharing
Unable to connect to home router(DSL-2640B) after upgrading to Win10
My first upgrade ended in failure. The second time, I removed my wifi adapter and it installed successfully. I reinserted my wifi adapter, it only detects my neigbours router. Anyone here have similar issues? The wifi adapter is a D-LINK DWA-125...
Network and Sharing
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 15:07.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums