1.    18 Oct 2017 #1
    Join Date : Jun 2017
    Posts : 7
    Windows 10

    programs cannot connect to internet


    Only my opera web browser can connect to the Internet with no problems. Other web browsers and programs will not connect - security software, windows store, wunderlist, windows update.

    Running all the troubleshooters, the only message to come up is "the remote device or resource will not accept connection".

    Click image for larger version. 

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    I have no idea how to fix this. i tried searching this forum and others and have not found a solution - other then reinstalling windows/system restore.
      My ComputerSystem Spec
  2.    18 Oct 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,113
    Windows 10 Pro Build 1703

    Hi HiddenArmadillo. Welcome to the TenForums @HiddenArmadillo

    First power off your router, wait 20 seconds reconnect.

    On your computer try a Network Reset. Start => Settings => Network and Internet => scroll to bottom of right hand side => Network Reset

    This will cause your wireless passwords to be forgotten and you may need to set up VPN or other custom networking products, if installed.

    If that doesn't work try these four commands.

    Run the following four bolded commands. Use a Command Prompt(admin) or Powershell(admin)
    Do not key in info in brackets, there for your information.



    ipconfig /flushdns (Clear the dns cache)
    nbtstat -RR (release and refesh NetBIOS names)
    netsh int ip reset (reset ip settings)
    netsh winsock reset (Reset Winsock Catalog)


    Ken
      My ComputerSystem Spec
  3.    19 Oct 2017 #3
    Join Date : Jun 2017
    Posts : 7
    Windows 10
    Thread Starter

    Still only Opera web browser connects to internet


    The network reset did not work, nor did the command prompts. Only the web browser opera works. i cannot get other programs to connect including other web browsers.
      My ComputerSystem Spec
  4.    19 Oct 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,113
    Windows 10 Pro Build 1703

    What firewalls are you using?

    Does this same behaviour occur in Safe Mode or a Clean Boot?

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts
      My ComputerSystem Spec
  5.    20 Oct 2017 #5
    Join Date : Jun 2017
    Posts : 7
    Windows 10
    Thread Starter

    I am just using windows firewall. I checked that and all the programs I want to use have access. I will try safe boot/clean boot next.
      My ComputerSystem Spec
  6.    4 Weeks Ago #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,113
    Windows 10 Pro Build 1703

    To get to safe boot I would hold shift key down and click restart. This will cause the Advance Startup Options to appear.

    Boot to Advanced Startup Options in Windows 10
      My ComputerSystem Spec
  7.    4 Weeks Ago #7
    Join Date : Jun 2017
    Posts : 7
    Windows 10
    Thread Starter

    I tried safe mode and clean boot and still only opera worked.

    I do not know what else to try other than ‘reset this pc’ setting or taking it somewhere.

    Or doing a factory reset on it. Other issues are minor and I can live with them.
      My ComputerSystem Spec
  8.    4 Weeks Ago #8
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,466
    windows 10

    open a cmd prompt then type

    tracert 194.119.131.66

    post results

    Please download and save FRST 64bit or FRST 32 bit to your Desktop. We need both files it produces


    http://download.bleepingcomputer.com/farbar/FRST.exe

    http://download.bleepingcomputer.com/farbar/FRST64.exe

    Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.

    Make sure that Addition option is checked.
    Press Scan button.
    It will produce a log called FRST.txt in the same directory the tool is run from.
    Please copy and paste log back .
    The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe).
      My ComputerSystem Spec
  9.    4 Weeks Ago #9
    Join Date : Jun 2017
    Posts : 7
    Windows 10
    Thread Starter

    here is the tracert results:

    Click image for larger version. 

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    Here are the log files from the frst program:

    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 25-10-2017Ran by Erica-PC (administrator) on ERICA (25-10-2017 11:01:00)Running from C:\Users\Erica-PC\DesktopLoaded Profiles: defaultuser0 & Erica-PC (Available Profiles: defaultuser0 & Erica-PC)Platform: Windows 10 Home Version 1703 15063.502 (X64) Language: English (United States)Internet Explorer Version 11 (Default browser: Opera)Boot Mode: NormalTutorial for Farbar Recovery Scan Tool: FRST Tutorial - How to use Farbar Recovery Scan Tool - Malware Removal Guides and Tutorials Processes (Whitelisted) =================(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe(QIHU 360 SOFTWARE CO. LIMITED) C:\Program Files (x86)\360\Total Security\safemon\QHActiveDefense.exe(Check Point Software Technologies Ltd.) C:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exe(Microsoft Corporation) C:\Windows\System32\wlanext.exe(Adobe Systems, Incorporated) C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe(Dropbox, Inc.) C:\Windows\System32\DbxSvc.exe(Intel Corporation) C:\Windows\System32\ibtsiva.exe(Intel(R) Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe(Paramount Software UK Ltd) C:\Program Files\Macrium\Common\MacriumService.exe(Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe(Waves Audio Ltd.) C:\Program Files\Waves\MaxxAudio\WavesSysSvc64.exe(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe(QIHU 360 SOFTWARE CO. LIMITED) C:\Program Files (x86)\360\Total Security\safemon\QHWatchdog.exe(Dell) C:\Program Files\Dell\Dell Foundation Services\DFSSvc.exe(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe(Dell Products, LP.) C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpService.exe(Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe(Check Point Software Technologies Ltd.) C:\Program Files (x86)\CheckPoint\ZoneAlarm\ICM-Service.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Security Assist\isa.exe(AOMEI Tech Co., Ltd.) C:\Program Files (x86)\AOMEI Backupper\ABService.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe(Dell) C:\Program Files\Dell\Dell Foundation Services\DFS.Common.Agent.exe(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe(Microsoft Corporation) C:\Windows\System32\dllhost.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe(Wistron Corporation) C:\Program Files\Dell\DpmLite\DpmLiteEvent.exe(Waves Audio Ltd.) C:\Program Files\Waves\MaxxAudio\WavesSvc64.exe(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe(QIHU 360 SOFTWARE CO. LIMITED) C:\Program Files (x86)\360\Total Security\safemon\QHSafeTray.exe(Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpTray.exe(Opera Software) C:\Program Files\Opera\48.0.2685.32\opera.exe(Opera Software) C:\Program Files\Opera\48.0.2685.32\opera_crashreporter.exe(Opera Software) C:\Program Files\Opera\48.0.2685.32\opera.exe(Opera Software) C:\Program Files\Opera\48.0.2685.32\opera.exe(Opera Software) C:\Program Files\Opera\48.0.2685.32\opera.exe(Opera Software) C:\Program Files\Opera\48.0.2685.32\opera.exe(Opera Software) C:\Program Files\Opera\48.0.2685.32\opera.exe(Opera Software) C:\Program Files\Opera\48.0.2685.32\opera.exe(Microsoft Corporation) C:\Windows\System32\cmd.exe(Opera Software) C:\Program Files\Opera\48.0.2685.32\opera.exe(Qihu 360 Software Co., Ltd.) C:\Program Files (x86)\360\Total Security\safemon\chrome\360webshield.exe(Opera Software) C:\Program Files\Opera\48.0.2685.32\opera.exe(Microsoft Corporation) C:\Windows\System32\dllhost.exe(Western Digital Technologies, Inc.) C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe(Western Digital Technologies, Inc.) C:\Program Files (x86)\Western Digital\WD Utilities\WDDriveUtilitiesHelper.exe(Western Digital Corporation) C:\Program Files (x86)\Western Digital\Discovery\Current\WD Discovery.exe(Western Digital Corporation) C:\Program Files (x86)\Western Digital\Discovery\Current\WD Discovery.exe(Western Digital Corporation) C:\Program Files (x86)\Western Digital\Discovery\Current\WDDiscoveryMonitor.exe(Western Digital Corporation) C:\Program Files (x86)\Western Digital\Discovery\Current\WD Discovery.exe(Dominik Reichl) C:\Users\Erica-PC\Downloads\KeePass-2.36\KeePass.exe(Microsoft Corporation) C:\Windows\System32\cmd.exe(The Wireshark developer community, hxxp://www.wireshark.org/) C:\Program Files\Wireshark\Wireshark.exe(The Wireshark developer community) C:\Program Files\Wireshark\dumpcap.exe(Opera Software) C:\Program Files\Opera\48.0.2685.32\opera.exe(Opera Software) C:\Program Files\Opera\48.0.2685.32\opera.exe==================== Registry (Whitelisted) ===========================(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)HKLM\...\Run: [SecurityHealth] => C:\Program Files\Windows Defender\MSASCuiL.exe [629152 2017-03-18] (Microsoft Corporation)HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [8843784 2016-08-16] (Realtek Semiconductor)HKLM\...\Run: [RtHDVBg_MAXX6] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1462792 2016-08-16] (Realtek Semiconductor)HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [3946600 2015-10-15] (Synaptics Incorporated)HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [322472 2015-06-23] (Intel Corporation)HKLM\...\Run: [DpmLiteEvent] => C:\Program Files\Dell\DpmLite\DpmLiteEvent.exe [2537776 2014-11-19] (Wistron Corporation)HKLM\...\Run: [WavesSvc] => C:\Program Files\Waves\MaxxAudio\WavesSvc64.exe [724400 2016-07-24] (Waves Audio Ltd.)HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [508128 2016-01-07] (Adobe Systems Incorporated)HKLM-x32\...\Run: [QHSafeTray] => C:\Program Files (x86)\360\Total Security\safemon\360Tray.exe [345000 2017-08-11] (QIHU 360 SOFTWARE CO. LIMITED)HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard)HKLM-x32\...\Run: [] => [X]HKLM-x32\...\Run: [ZoneAlarm] => C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe [145208 2017-04-14] (Check Point Software Technologies Ltd.)HKLM-x32\...\Run: [WDDiscovery] => C:\Program Files (x86)\Western Digital\Discovery\Current\WD Discovery.exe [56894944 2017-10-25] (Western Digital Corporation)HKLM-x32\...\Run: [DriveUtilitiesHelper] => C:\Program Files (x86)\Western Digital\WD Utilities\WDDriveUtilitiesHelper.exe [2307472 2017-06-30] (Western Digital Technologies, Inc.)HKLM\...\Policies\Explorer: [NoRecentDocsNetHood] 0HKU\S-1-5-21-1431580262-3119992560-1768081674-1000\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [517120 2017-03-18] (Microsoft Corporation)HKU\S-1-5-21-1431580262-3119992560-1768081674-1001\...\Run: [GUDelayStartup] => C:\Program Files (x86)\Glary Utilities 5\StartupManager.exe [44016 2017-09-27] (Glarysoft Ltd)HKU\S-1-5-21-1431580262-3119992560-1768081674-1001\...\Policies\Explorer: [NolowDiskSpaceChecks] 1HKU\S-1-5-21-1431580262-3119992560-1768081674-1001\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\WINDOWS\system32\ssText3d.scr [228864 2017-03-18] (Microsoft Corporation)SSODL: EldosMountNotificator-cbfs6 - {300B7FE2-7EB3-4634-86C3-F4E1707168B9} - C:\Windows\system32\cbfsMntNtf6.dll (/n software, Inc.)SSODL-x32: EldosMountNotificator-cbfs6 - {300B7FE2-7EB3-4634-86C3-F4E1707168B9} - C:\Windows\SysWOW64\cbfsMntNtf6.dll (/n software, Inc.)Startup: C:\Users\Erica-PC\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP ENVY 4520 series.lnk [2017-10-15]ShortcutTarget: Monitor Ink Alerts - HP ENVY 4520 series.lnk -> C:\Program Files\HP\HP ENVY 4520 series\Bin\HPStatusBL.dll (Hewlett-Packard Development Company, LP)BootExecute: autocheck autochk * GroupPolicy: Restriction <==== ATTENTION==================== Internet (Whitelisted) ====================(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)HKLM\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings: [ProxySettingsPerUser] 0 <==== ATTENTION (Restriction - ProxySettings)ProxyEnable: [HKLM] => Proxy is enabled.ProxyEnable: [HKLM-x32] => Proxy is enabled.ProxyServer: [HKLM] => http=127.0.0.1:8080;https=127.0.0.1:8080ProxyServer: [HKLM-x32] => http=127.0.0.1:8080;https=127.0.0.1:8080AutoConfigURL: [HKLM] => http=127.0.0.1:8080;https=127.0.0.1:8080Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txtTcpip\Parameters: [DhcpNameServer] 10.128.240.129 64.134.255.2 64.134.255.10Tcpip\..\Interfaces\{433cc34a-ed7d-4e80-9d9a-e87fd9e9a8e8}: [DhcpNameServer] 10.128.240.129 64.134.255.2 64.134.255.10ManualProxies: 1http=127.0.0.1:8080;https=127.0.0.1:8080Internet Explorer:==================HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <==== ATTENTIONHKU\S-1-5-21-1431580262-3119992560-1768081674-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://dell17win10.msn.com/?pc=DCTEHKU\S-1-5-21-1431580262-3119992560-1768081674-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell17win10.msn.com/?pc=DCTESearchScopes: HKU\S-1-5-21-1431580262-3119992560-1768081674-1001 -> DefaultScope {0FD73FD8-A50E-4108-8EBE-3DCB2CECA8B3} URL = SearchScopes: HKU\S-1-5-21-1431580262-3119992560-1768081674-1001 -> {0FD73FD8-A50E-4108-8EBE-3DCB2CECA8B3} URL = BHO: Adobe Acrobat Create PDF Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll [2017-03-28] (Adobe Systems Incorporated)BHO: Adobe Acrobat Create PDF from Selection -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll [2017-03-28] (Adobe Systems Incorporated)BHO-x32: Adobe Acrobat Create PDF Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll [2017-03-28] (Adobe Systems Incorporated)BHO-x32: Adobe Acrobat Create PDF from Selection -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll [2017-03-28] (Adobe Systems Incorporated)Toolbar: HKLM - Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll [2017-03-28] (Adobe Systems Incorporated)Toolbar: HKLM-x32 - Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll [2017-03-28] (Adobe Systems Incorporated)Toolbar: HKU\S-1-5-21-1431580262-3119992560-1768081674-1001 -> Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll [2017-03-28] (Adobe Systems Incorporated)DPF: HKLM-x32 {0E5F0222-96B9-11D3-8997-00104BD12D94} hxxps://files.pcpitstop.com/cab/pcmatic.cabFireFox:========FF HKLM-x32\...\Firefox\Extensions: [web2pdfextension.15@web2pdf.adobedotcom] - C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Browser\WCFirefoxExtnFF Extension: (Adobe Acrobat - Create PDF) - C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Browser\WCFirefoxExtn [2017-09-10]FF Plugin: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect64.dll [2015-07-29] (Adobe Systems)FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.68 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2015-04-21] (Intel Corporation)FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2015-04-21] (Intel Corporation)FF Plugin-x32: @videolan.org/vlc,version=2.2.6 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2017-05-24] (VideoLAN)FF Plugin-x32: Adobe Acrobat -> C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Air\nppdf32.dll [2017-03-28] (Adobe Systems Inc.)FF Plugin-x32: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect32.dll [2015-07-29] (Adobe Systems)Chrome: =======CHR HKLM-x32\...\Chrome\Extension: [efaidnbmnnnibpcajpcglclefindmkaj] - C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Browser\WCChromeExtn\WCChromeExtn.crx [2017-03-28]CHR HKLM-x32\...\Chrome\Extension: [okmhneofinpilciglijihehjpaegledb] - <no Path/update_url>Opera: =======OPR Extension: (360 Internet Protection) - C:\Users\Erica-PC\AppData\Roaming\Opera Software\Opera Stable\Extensions\cnpeghmjdfdmneiljeibjnemfdkojdhl [2017-09-16]OPR Extension: (SurfEasy Proxy, an Opera Software Company) - C:\Users\Erica-PC\AppData\Roaming\Opera Software\Opera Stable\Extensions\ebpielhlnnpkiddeeacoephkilopgblc [2017-06-18]OPR Extension: (DotVPN — a better way to VPN) - C:\Users\Erica-PC\AppData\Roaming\Opera Software\Opera Stable\Extensions\hiegahbgoabbpoieploedhfnobmpgbeg [2017-06-18]OPR Extension: (ProxyGO - Hide My IP) - C:\Users\Erica-PC\AppData\Roaming\Opera Software\Opera Stable\Extensions\keoodlpmaacdgljdhhiecpdgkmbbpigi [2017-07-28]OPR Extension: (Stormcrow) - C:\Users\Erica-PC\AppData\Roaming\Opera Software\Opera Stable\Extensions\khmbgihnlknbjgjhmekjeoidpfimabpp [2017-02-11]OPR Extension: (Bookmarks Import & Export) - C:\Users\Erica-PC\AppData\Roaming\Opera Software\Opera Stable\Extensions\omhcddilnfoiiplehpjihipcocdplljn [2017-02-11]StartMenuInternet: (HKLM) OperaStable - C:\Program Files\Opera\Launcher.exe==================== Services (Whitelisted) ====================(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)R2 AGSService; C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe [2246256 2017-05-18] (Adobe Systems, Incorporated)R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2017-09-07] (Apple Inc.)R3 Backupper Service; C:\Program Files (x86)\AOMEI Backupper\ABService.exe [122728 2017-09-04] (AOMEI Tech Co., Ltd.)S3 dbupdate; C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe [143144 2017-02-05] (Dropbox, Inc.)S3 dbupdatem; C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe [143144 2017-02-05] (Dropbox, Inc.)R2 DbxSvc; C:\WINDOWS\system32\DbxSvc.exe [49992 2017-09-14] (Dropbox, Inc.)S3 Dell Customer Connect; C:\Program Files (x86)\Dell Customer Connect\DCCService.exe [130936 2016-12-21] (Dell Inc.)R2 Dell Foundation Services; C:\Program Files\Dell\Dell Foundation Services\DFSSvc.exe [97616 2017-01-11] (Dell)S3 Dell Help & Support; C:\Program Files\Dell\Dell Help & Support\MDLCSvc.exe [77648 2016-12-22] (Dell Inc.)S3 DellDataVault; C:\Program Files\Dell\DellDataVault\DellDataVault.exe [2572024 2016-06-23] (Dell Inc.)R2 DellDataVaultWiz; C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe [202488 2016-06-23] (Dell Inc.)R2 DellUpdate; C:\Program Files (x86)\Dell Update\DellUpService.exe [230248 2017-05-01] (Dell Inc.)R2 IAStorDataMgrSvc; C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [18856 2015-06-23] (Intel Corporation)S3 igfxCUIService2.0.0.0; C:\WINDOWS\system32\igfxCUIService.exe [373760 2016-06-07] (Intel Corporation)S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [881152 2015-05-22] (Intel(R) Corporation)R3 Intel(R) Security Assist; C:\Program Files (x86)\Intel\Intel(R) Security Assist\isa.exe [335872 2015-05-19] (Intel Corporation) [File not signed]S2 isaHelperSvc; C:\Program Files (x86)\Intel\Intel(R) Security Assist\isaHelperService.exe [7680 2015-05-19] () [File not signed]R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [223008 2015-06-24] (Intel Corporation)R2 MacriumService; C:\Program Files\Macrium\Common\MacriumService.exe [3894760 2017-06-26] (Paramount Software UK Ltd)S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [268704 2016-04-04] ()S3 Product Registration; C:\Program Files\Dell\Dell Product Registration\PRSvc.exe [80208 2016-09-22] (Dell)R2 QHActiveDefense; C:\Program Files (x86)\360\Total Security\safemon\QHActiveDefense.exe [929888 2017-08-11] (QIHU 360 SOFTWARE CO. LIMITED)S3 rpcapd; C:\Program Files (x86)\WinPcap\rpcapd.exe [118520 2013-02-28] (Riverbed Technology, Inc.)R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [314624 2016-08-16] (Realtek Semiconductor)S3 SupportAssistAgent; C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe [31704 2016-09-09] (Dell Inc.)R2 SynTPEnhService; C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe [246376 2015-10-15] (Synaptics Incorporated)R2 vsmon; C:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exe [4107680 2017-04-14] (Check Point Software Technologies Ltd.)R2 WavesSysSvc; C:\Program Files\Waves\MaxxAudio\WavesSysSvc64.exe [613296 2016-06-14] (Waves Audio Ltd.)R2 WDDriveService; C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe [331632 2017-06-30] (Western Digital Technologies, Inc.)S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [342264 2017-03-18] (Microsoft Corporation)S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [102816 2017-06-20] (Microsoft Corporation)S3 ZAPrivacyService; C:\Program Files (x86)\CheckPoint\ZoneAlarm\ZaPrivacyService.exe [114936 2016-11-01] (Check Point Software Technologies, Ltd.)R2 ZeroConfigService; C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [3833248 2016-04-04] (Intel® Corporation)R2 ZoneAlarm ICM Service; C:\Program Files (x86)\CheckPoint\ZoneAlarm\ICM-Service.exe [1058616 2017-04-14] (Check Point Software Technologies Ltd.)R2 ibtsiva; %SystemRoot%\system32\ibtsiva [X]===================== Drivers (Whitelisted) ======================(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)R1 360AntiHacker; C:\WINDOWS\System32\Drivers\360AntiHacker64.sys [183800 2017-04-21] (360.cn)R3 360AvFlt; C:\WINDOWS\System32\DRIVERS\360AvFlt.sys [95232 2017-03-16] (360.cn)R3 360AvFlt; C:\Windows\SysWOW64\DRIVERS\360AvFlt.sys [95232 2017-08-11] (360.cn)R1 360Box64; C:\WINDOWS\System32\DRIVERS\360Box64.sys [339456 2017-08-11] (360.cn)R1 360Camera; C:\WINDOWS\System32\Drivers\360Camera64.sys [57848 2017-04-21] (360.cn)R1 360FsFlt; C:\WINDOWS\System32\DRIVERS\360FsFlt.sys [432120 2017-05-17] (360.cn)R0 ambakdrv; C:\WINDOWS\System32\ambakdrv.sys [51120 2016-12-21] ()R2 ammntdrv; C:\WINDOWS\system32\ammntdrv.sys [171952 2016-12-21] ()R2 amwrtdrv; C:\WINDOWS\system32\amwrtdrv.sys [38320 2017-09-01] ()R1 BAPIDRV; C:\WINDOWS\System32\DRIVERS\BAPIDRV64.sys [199160 2017-05-17] (360.cn)R1 cbfs6; C:\Windows\system32\drivers\cbfs6.sys [460992 2016-09-09] (/n software, Inc.)S3 cpuz138; C:\Users\Erica-PC\AppData\Local\Temp\cpuz138\cpuz138_x64.sys [27320 2017-10-19] (CPUID) <==== ATTENTIONR3 DDDriver; C:\WINDOWS\system32\drivers\DDDriver64Dcsa.sys [32464 2016-06-23] (Dell Computer Corporation)R3 DellProf; C:\WINDOWS\system32\drivers\DellProf.sys [24240 2016-06-23] (Dell Computer Corporation)R3 DellRbtn; C:\WINDOWS\System32\drivers\DellRbtn.sys [22864 2016-10-27] (OSR Open Systems Resources, Inc.)R2 DpmLiteDrv; C:\Program Files\Dell\DpmLite\DpmLiteDrv64.sys [15080 2014-10-15] (Wistron Corp.)R1 GUBootStartup; C:\WINDOWS\System32\drivers\GUBootStartup.sys [20160 2017-09-29] (Glarysoft Ltd)S3 iaLPSS_GPIO; C:\WINDOWS\System32\drivers\iaLPSS_GPIO.sys [46856 2015-06-15] (Intel Corporation)S3 iaLPSS_SPI; C:\WINDOWS\System32\drivers\iaLPSS_SPI.sys [113416 2015-06-15] (Intel Corporation)S3 iaLPSS_UART2; C:\WINDOWS\System32\drivers\iaLPSS_UART2.sys [155400 2015-06-15] (Intel Corporation)R3 ibtusb; C:\WINDOWS\system32\DRIVERS\ibtusb.sys [230144 2016-11-11] (Intel Corporation)R3 NETwNb64; C:\WINDOWS\system32\DRIVERS\Netwbw02.sys [3537672 2017-02-18] (Intel Corporation)R2 NPF; C:\WINDOWS\System32\drivers\npf.sys [36600 2013-02-28] (Riverbed Technology, Inc.)S3 pwftap; C:\WINDOWS\System32\drivers\pwftap.sys [36736 2016-12-13] (The OpenVPN Project) [File not signed]R3 rt640x64; C:\WINDOWS\System32\drivers\rt640x64.sys [604160 2017-03-18] (Realtek )S3 RTSUER; C:\WINDOWS\system32\Drivers\RtsUer.sys [402136 2015-05-27] (Realsil Semiconductor Corporation)S3 SDFRd; C:\WINDOWS\System32\drivers\SDFRd.sys [31128 2017-03-18] ()R3 SynRMIHID; C:\WINDOWS\system32\DRIVERS\SynRMIHID.sys [56936 2015-10-15] (Synaptics Incorporated)R3 vpnpbus; C:\WINDOWS\System32\drivers\vpnpbus.sys [18624 2016-09-09] (/n software, Inc.)R1 Vsdatant; C:\WINDOWS\System32\drivers\vsdatant.sys [461240 2017-04-13] (Check Point Software Technologies Ltd.)S3 WdBoot; C:\WINDOWS\system32\drivers\WdBoot.sys [44632 2017-03-18] (Microsoft Corporation)S3 WdFilter; C:\WINDOWS\system32\drivers\WdFilter.sys [294816 2017-03-18] (Microsoft Corporation)S3 WdNisDrv; C:\WINDOWS\System32\Drivers\WdNisDrv.sys [121248 2017-03-18] (Microsoft Corporation)U3 iswSvc; no ImagePath==================== NetSvcs (Whitelisted) ===================(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)==================== One Month Created files and folders ========(If an entry is included in the fixlist, the file/folder will be moved.)2017-10-25 11:01 - 2017-10-25 11:02 - 000023093 _____ C:\Users\Erica-PC\Desktop\FRST.txt2017-10-25 11:00 - 2017-10-25 11:01 - 000000000 ____D C:\FRST2017-10-25 10:57 - 2017-10-25 10:57 - 000398752 _____ (Bleeping Computer, LLC) C:\Users\Erica-PC\Desktop\unhide.exe2017-10-25 10:56 - 2017-10-25 10:56 - 016600016 _____ (McAfee Inc) C:\Users\Erica-PC\Desktop\stinger32.exe2017-10-25 10:55 - 2017-10-25 10:55 - 000841241 _____ C:\Users\Erica-PC\Desktop\rkill.zip2017-10-25 10:52 - 2017-10-25 10:52 - 002403328 _____ (Farbar) C:\Users\Erica-PC\Desktop\FRST64.exe2017-10-25 10:52 - 2017-10-25 10:52 - 001799680 _____ (Farbar) C:\Users\Erica-PC\Desktop\FRST.exe2017-10-25 10:50 - 2017-10-25 10:50 - 000100388 _____ C:\Users\Erica-PC\Documents\wireshark_tracert_10-25-2017.pcapng2017-10-25 10:41 - 2017-10-25 10:41 - 000001210 _____ C:\Users\Public\Desktop\WD Drive Utilities.lnk2017-10-25 10:39 - 2017-10-25 10:39 - 000000000 ___HD C:\$Windows.~WS2017-10-24 18:54 - 2017-10-24 18:54 - 000001024 ____H C:\SYSTAG.BIN2017-10-23 08:40 - 2017-10-23 08:40 - 000001315 _____ C:\Users\Public\Desktop\WD Discovery.lnk2017-10-23 08:39 - 2017-10-25 10:41 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WD Discovery2017-10-23 08:38 - 2017-10-25 10:41 - 000000000 ____D C:\Users\Erica-PC\AppData\Roaming\WD Discovery2017-10-23 08:38 - 2017-10-25 10:41 - 000000000 ____D C:\Users\Erica-PC\.wdc2017-10-22 22:07 - 2017-10-21 13:28 - 001788771 _____ C:\Users\Erica-PC\Desktop\english_18.0.pdf2017-10-21 11:51 - 2017-10-21 11:51 - 000000214 _____ C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job2017-10-20 22:35 - 2017-10-20 22:35 - 000000000 ____D C:\Users\Erica-PC\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\LinuxLive USB Creator2017-10-20 22:35 - 2017-10-20 22:35 - 000000000 ____D C:\Program Files (x86)\LinuxLive USB Creator2017-10-20 19:30 - 2017-10-21 11:54 - 000000000 ____D C:\WINDOWS\pss2017-10-19 22:15 - 2017-10-19 22:15 - 000000000 ____D C:\Users\Erica-PC\Desktop\Wallpaper2017-10-19 21:23 - 2017-10-19 21:23 - 000000000 ____D C:\$WINDOWS.~BT2017-10-19 18:37 - 2017-10-19 18:37 - 000000123 _____ C:\Users\Erica-PC\Desktop\All in One - System Rescue Toolkit.url2017-10-19 18:19 - 2017-10-19 18:53 - 000000000 ____D C:\Users\Erica-PC\Desktop\AiO-SRT Logs2017-10-19 11:15 - 2017-10-19 11:15 - 000434050 _____ C:\Users\Erica-PC\Desktop\windows_10_media_creation_info.pdf2017-10-19 11:13 - 2017-10-19 11:13 - 018617536 _____ (Microsoft Corporation) C:\Users\Erica-PC\Desktop\MediaCreationTool.exe2017-10-18 14:48 - 2017-10-18 14:48 - 000000000 _____ C:\WINDOWS\system32\Drivers\etc\lmhosts2017-10-18 14:47 - 2017-10-18 14:47 - 000441296 _____ C:\WINDOWS\system32\Drivers\vsconfig.xml2017-10-18 14:46 - 2017-10-18 14:46 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Check Point2017-10-18 14:46 - 2017-10-18 14:46 - 000000000 ____D C:\Program Files (x86)\CheckPoint2017-10-18 14:42 - 2017-10-18 14:43 - 005984464 _____ (Check Point Software Technologies Ltd.) C:\Users\Erica-PC\Downloads\zafwSetupWeb_151_504_17269.exe2017-10-18 10:33 - 2017-10-18 10:34 - 004384122 _____ C:\Users\Erica-PC\Downloads\UserManual.pdf2017-10-18 10:33 - 2017-10-18 10:33 - 123949400 _____ (Oracle Corporation) C:\Users\Erica-PC\Downloads\VirtualBox-5.1.30-118389-Win.exe2017-10-18 10:28 - 2017-10-18 10:28 - 000832288 _____ (Patch My PC, LLC) C:\Users\Erica-PC\Downloads\PatchMyPC.exe2017-10-18 10:27 - 2017-10-18 10:27 - 036766089 _____ (Buttercup) C:\Users\Erica-PC\Downloads\buttercup-setup-0.21.3.exe2017-10-18 10:00 - 2017-10-18 10:22 - 000000000 ____D C:\Users\Erica-PC\AppData\Local\Wunderlist2017-10-18 10:00 - 2017-10-18 10:00 - 000001176 _____ C:\Users\Erica-PC\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wunderlist.lnk2017-10-18 10:00 - 2017-10-18 10:00 - 000000000 ____D C:\Users\Erica-PC\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wunderlist2017-10-18 09:59 - 2017-10-18 09:59 - 040606064 _____ C:\Users\Erica-PC\Downloads\Wunderlist-Setup.exe2017-10-18 09:50 - 2017-10-18 09:50 - 000450276 _____ C:\WINDOWS\Minidump\101817-29812-01.dmp2017-10-18 09:50 - 2017-10-18 09:50 - 000000000 ____D C:\WINDOWS\Minidump2017-10-18 09:39 - 2017-10-18 09:39 - 000000000 ____D C:\Users\Erica-PC\Documents\FeedbackHub2017-10-18 09:28 - 2017-10-18 09:28 - 065441976 _____ C:\Users\Erica-PC\Documents\wireshark_10-18-17_A.pcapng2017-10-18 09:20 - 2017-10-18 09:20 - 034439169 _____ C:\Users\Erica-PC\Downloads\FocusWriter_1.6.7.exe2017-10-18 09:13 - 2017-10-18 09:28 - 000000000 ____D C:\Users\Erica-PC\AppData\Roaming\Wireshark2017-10-16 20:48 - 2017-10-16 20:48 - 000000000 ____D C:\Users\Erica-PC\Downloads\WDSSDDashboardSetup2017-10-15 20:45 - 2017-10-15 20:45 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Macrium2017-10-15 20:45 - 2017-10-15 20:45 - 000000000 ____D C:\Program Files\Macrium2017-10-15 20:24 - 2017-10-15 20:24 - 000000000 ____D C:\Users\Erica-PC\Downloads\WDDriveUtilitiesSetup_for_web_1.3.0.172017-10-15 20:24 - 2017-10-15 20:24 - 000000000 ____D C:\ProgramData\Western Digital2017-10-15 20:24 - 2015-08-10 13:45 - 008194228 _____ C:\Users\Erica-PC\Downloads\WDDriveUtilitiesSetup_for_web_1.3.0.17.zip2017-10-11 19:28 - 2017-10-11 19:28 - 000000000 ____D C:\Users\Erica-PC\Desktop\nbvfccdx.scriv2017-10-10 15:17 - 2017-10-10 15:17 - 000000000 ____D C:\Users\Erica-PC\AppData\Roaming\JGsoft2017-10-10 15:16 - 2017-10-10 15:16 - 000001514 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EditPad Lite 7.lnk2017-10-10 15:16 - 2017-10-10 15:16 - 000001502 _____ C:\Users\Public\Desktop\EditPad Lite 7.lnk2017-10-10 15:16 - 2017-10-10 15:16 - 000000000 ____D C:\Program Files\Just Great Software2017-10-09 21:36 - 2017-10-09 21:36 - 000000258 __RSH C:\ProgramData\ntuser.pol2017-09-29 14:23 - 2017-09-29 22:29 - 000002574 _____ C:\WINDOWS\System32\Tasks\GlaryInitialize 52017-09-29 13:57 - 2017-10-10 15:57 - 000000426 _____ C:\Users\Public\Documents\bootracer.ini2017-09-29 13:55 - 2017-10-10 15:14 - 000028672 _____ C:\Users\Public\Documents\bootracer.his2017-09-29 13:54 - 2017-09-29 13:54 - 000000000 ____D C:\Users\Erica-PC\Downloads\bootracer_freeb2017-09-29 13:51 - 2017-09-29 13:53 - 000000000 ____D C:\Users\Erica-PC\AppData\Roaming\calibre2017-09-29 13:51 - 2017-09-29 13:52 - 000000000 ____D C:\Users\Erica-PC\AppData\Local\calibre-cache2017-09-29 13:50 - 2017-09-29 13:50 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\calibre - E-book Management2017-09-29 13:50 - 2017-09-29 13:50 - 000000000 ____D C:\Program Files (x86)\Calibre22017-09-29 13:44 - 2017-10-20 21:46 - 000000000 ____D C:\Users\Erica-PC\AppData\Roaming\XnViewMP2017-09-29 13:43 - 2017-09-29 13:43 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\XnViewMP2017-09-29 13:43 - 2017-09-29 13:43 - 000000000 ____D C:\Program Files\XnViewMP2017-09-29 13:34 - 2017-09-29 13:55 - 000002286 _____ C:\WINDOWS\System32\Tasks\GU5SkipUAC2017-09-29 13:34 - 2017-09-29 13:34 - 000020160 _____ (Glarysoft Ltd) C:\WINDOWS\system32\Drivers\GUBootStartup.sys2017-09-29 13:34 - 2017-09-29 13:34 - 000001177 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Glary Utilities 5.lnk2017-09-29 13:34 - 2017-09-29 13:34 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Glary Utilities 52017-09-29 13:33 - 2017-09-29 13:33 - 000000000 ____D C:\Program Files (x86)\Glary Utilities 52017-09-29 11:31 - 2017-09-29 11:31 - 007579295 _____ C:\Users\Erica-PC\Downloads\bootracer_freeb.zip2017-09-29 10:18 - 2017-10-19 11:04 - 000003346 _____ C:\WINDOWS\System32\Tasks\Opera scheduled Autoupdate 14863117572017-09-29 10:18 - 2017-09-29 10:18 - 000001080 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Opera Browser.lnk2017-09-29 10:15 - 2017-09-29 10:16 - 063328256 _____ C:\Users\Erica-PC\Downloads\calibre_(32bit)_v3.8.0.msi2017-09-29 10:14 - 2017-09-29 10:15 - 039722520 _____ (Gougelet Pierre-e ) C:\Users\Erica-PC\Downloads\XnView_MP_(64bit)_v0.87.exe2017-09-29 10:14 - 2017-09-29 10:14 - 017044328 _____ C:\Users\Erica-PC\Downloads\Glary_Utilities_v5.85.0.106.exe==================== One Month Modified files and folders ========(If an entry is included in the fixlist, the file/folder will be moved.)2017-10-25 10:41 - 2017-06-14 18:56 - 000000000 ____D C:\Program Files (x86)\Western Digital2017-10-25 10:39 - 2017-06-03 10:20 - 000000000 ___DC C:\WINDOWS\Panther2017-10-24 22:58 - 2017-06-03 11:46 - 000000000 ____D C:\WINDOWS\system32\SleepStudy2017-10-24 18:56 - 2017-02-14 18:54 - 000000000 ____D C:\ProgramData\AomeiBR2017-10-24 18:54 - 2017-08-05 16:11 - 000000000 ____D C:\Program Files (x86)\AOMEI Backupper2017-10-24 18:54 - 2017-02-14 18:54 - 000000082 _____ C:\WINDOWS\SysWOW64\winsevr.dat2017-10-24 18:49 - 2017-02-11 14:26 - 000000000 ____D C:\Users\Erica-PC\AppData\LocalLow\360WD2017-10-23 09:12 - 2017-02-02 09:54 - 000000000 ___RD C:\Users\Erica-PC\My_Files2017-10-23 08:40 - 2016-11-09 01:49 - 000000000 ____D C:\ProgramData\Package Cache2017-10-23 08:38 - 2017-06-03 11:50 - 000000000 ____D C:\Users\Erica-PC2017-10-22 17:44 - 2017-08-05 16:28 - 000000000 ____D C:\ProgramData\PCPitstop2017-10-21 13:10 - 2017-04-22 19:26 - 000000000 __SHD C:\$360Section2017-10-21 13:10 - 2017-02-11 15:00 - 000000000 ____D C:\ProgramData\360Quarant2017-10-21 12:35 - 2017-06-03 12:05 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT2017-10-21 12:34 - 2017-03-18 07:40 - 000524288 _____ C:\WINDOWS\system32\config\BBI2017-10-21 12:20 - 2017-06-17 17:05 - 000000000 ____D C:\Users\Erica-PC\Downloads\KeePass-2.362017-10-21 11:56 - 2017-03-18 17:03 - 000000000 ____D C:\WINDOWS\system32\NDF2017-10-21 11:51 - 2016-11-09 01:53 - 000000000 ____D C:\Intel2017-10-20 21:06 - 2017-02-02 00:35 - 000000000 ____D C:\Users\Erica-PC\AppData\Roaming\vlc2017-10-20 19:18 - 2017-06-17 15:24 - 000000000 ____D C:\Users\Erica-PC\Documents\Calibre Library2017-10-19 21:55 - 2017-02-09 16:49 - 000007609 _____ C:\Users\Erica-PC\AppData\Local\Resmon.ResmonCfg2017-10-19 18:37 - 2017-03-25 11:06 - 000000000 ____D C:\Users\Erica-PC\Downloads\New folder2017-10-19 11:04 - 2017-02-05 12:22 - 000000000 ____D C:\Program Files\Opera2017-10-18 20:54 - 2017-04-09 11:57 - 000000000 ____D C:\Users\Erica-PC\AppData\Local\CrashDumps2017-10-18 14:47 - 2017-03-18 17:01 - 000000000 ____D C:\WINDOWS\INF2017-10-18 14:30 - 2017-02-11 14:26 - 000000000 _RSHD C:\360SANDBOX2017-10-18 09:50 - 2017-03-18 17:03 - 000000000 ____D C:\WINDOWS\LiveKernelReports2017-10-18 09:49 - 2016-11-09 01:04 - 632532317 _____ C:\WINDOWS\MEMORY.DMP2017-10-18 09:27 - 2017-02-12 12:38 - 000000000 ____D C:\Users\Erica-PC\AppData\Local\ElevatedDiagnostics2017-10-17 22:33 - 2017-04-09 13:10 - 000000000 ____D C:\ProgramData\GlarySoft2017-10-15 20:40 - 2017-07-23 19:03 - 000000000 ____D C:\ProgramData\Macrium2017-10-15 19:04 - 2017-09-16 15:25 - 000000000 ____D C:\Users\Erica-PC\AppData\Roaming\inkscape2017-10-15 18:59 - 2017-03-18 17:03 - 000000000 ___SD C:\WINDOWS\Downloaded Program Files2017-10-12 19:03 - 2017-09-15 20:14 - 000000000 ___RD C:\Users\Erica-PC\Desktop\November_20172017-10-09 20:27 - 2017-03-18 16:51 - 000000000 ____D C:\WINDOWS\CbsTemp2017-10-06 15:08 - 2017-02-01 22:06 - 000000000 ____D C:\Users\Erica-PC\AppData\Roaming\Adobe2017-09-29 13:34 - 2017-02-02 22:18 - 000000000 ____D C:\Users\Erica-PC\AppData\Roaming\GlarySoft2017-09-26 13:33 - 2017-02-05 20:14 - 000000000 ____D C:\Users\Erica-PC\AppData\Roaming\dvdcss==================== Files in the root of some directories =======2017-07-07 20:30 - 2017-07-07 20:30 - 000001181 _____ () C:\Users\Erica-PC\AppData\Local\AppData - Shortcut.lnk2017-09-16 15:26 - 2017-09-16 15:26 - 000031136 _____ () C:\Users\Erica-PC\AppData\Local\recently-used.xbel2017-02-09 16:49 - 2017-10-19 21:55 - 000007609 _____ () C:\Users\Erica-PC\AppData\Local\Resmon.ResmonCfg2017-07-09 13:50 - 2017-07-09 13:50 - 000000057 _____ () C:\ProgramData\Ament.ini2017-06-03 11:49 - 2017-06-03 11:49 - 000000000 _____ () C:\ProgramData\DP45977C.lfl2017-02-06 18:31 - 2017-08-09 19:03 - 000019535 _____ () C:\ProgramData\empty.ico2016-11-09 02:05 - 2016-11-09 02:06 - 000000106 _____ () C:\ProgramData\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}.log2016-11-09 02:11 - 2016-11-09 02:11 - 000000105 _____ () C:\ProgramData\{32C8E300-BDB4-4398-92C2-E9B7D8A233DB}.log2016-11-09 02:10 - 2016-11-09 02:10 - 000000100 _____ () C:\ProgramData\{6BADCD73-E925-46F7-A295-FF2448632728}.log2016-11-09 02:12 - 2016-11-09 02:12 - 000000098 _____ () C:\ProgramData\{CEF5334F-B91A-4327-ACAE-AA50DCE3F995}.logSome files in TEMP:====================2017-10-23 08:40 - 2017-10-23 08:40 - 000057344 _____ (Optimum X) C:\Users\Erica-PC\AppData\Local\Temp\2BA1.tmp.exe2017-10-23 08:40 - 2017-10-23 08:40 - 000103424 _____ () C:\Users\Erica-PC\AppData\Local\Temp\5D6F.tmp.exe2017-10-23 08:40 - 2017-10-23 08:40 - 000044544 _____ (NirSoft) C:\Users\Erica-PC\AppData\Local\Temp\5DFD.tmp.exe2017-10-25 10:42 - 2017-10-25 10:42 - 000103424 _____ () C:\Users\Erica-PC\AppData\Local\Temp\AA32.tmp.exe2017-10-25 10:40 - 2017-10-25 10:40 - 000651776 _____ (Igor Pavlov) C:\Users\Erica-PC\AppData\Local\Temp\D042.tmp.exe2017-10-24 18:53 - 2017-10-24 18:53 - 000103424 _____ () C:\Users\Erica-PC\AppData\Local\Temp\E1BF.tmp.exe2017-10-24 18:53 - 2017-10-24 18:53 - 000044544 _____ (NirSoft) C:\Users\Erica-PC\AppData\Local\Temp\E356.tmp.exe2017-10-23 08:38 - 2017-10-23 08:38 - 000073728 _____ () C:\Users\Erica-PC\AppData\Local\Temp\E7F4.tmp.exe2017-10-22 20:39 - 2017-10-22 20:39 - 004043712 _____ (Geek Unіnstaller) C:\Users\Erica-PC\AppData\Local\Temp\geek64.exe==================== Bamital & volsnap ======================(There is no automatic fix for files that do not pass verification.)C:\WINDOWS\system32\winlogon.exe => File is digitally signedC:\WINDOWS\system32\wininit.exe => File is digitally signedC:\WINDOWS\explorer.exe => File is digitally signedC:\WINDOWS\SysWOW64\explorer.exe => File is digitally signedC:\WINDOWS\system32\svchost.exe => File is digitally signedC:\WINDOWS\SysWOW64\svchost.exe => File is digitally signedC:\WINDOWS\system32\services.exe => File is digitally signedC:\WINDOWS\system32\User32.dll => File is digitally signedC:\WINDOWS\SysWOW64\User32.dll => File is digitally signedC:\WINDOWS\system32\userinit.exe => File is digitally signedC:\WINDOWS\SysWOW64\userinit.exe => File is digitally signedC:\WINDOWS\system32\rpcss.dll => File is digitally signedC:\WINDOWS\system32\dnsapi.dll => File is digitally signedC:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signedC:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signedLastRegBack: 2017-07-14 18:03==================== End of FRST.txt ============================

    Additional scan result of Farbar Recovery Scan Tool (x64) Version: 25-10-2017Ran by Erica-PC (25-10-2017 11:03:24)Running from C:\Users\Erica-PC\DesktopWindows 10 Home Version 1703 15063.502 (X64) (2017-06-03 16:12:14)Boot Mode: Normal============================================================================== Accounts: =============================Administrator (S-1-5-21-1431580262-3119992560-1768081674-500 - Administrator - Disabled)DefaultAccount (S-1-5-21-1431580262-3119992560-1768081674-503 - Limited - Disabled)defaultuser0 (S-1-5-21-1431580262-3119992560-1768081674-1000 - Limited - Disabled) => C:\Users\defaultuser0Erica-PC (S-1-5-21-1431580262-3119992560-1768081674-1001 - Administrator - Enabled) => C:\Users\Erica-PCGuest (S-1-5-21-1431580262-3119992560-1768081674-501 - Limited - Disabled)==================== Security Center ========================(If an entry is included in the fixlist, it will be removed.)AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}AV: 360 Total Security (Enabled - Up to date) {0371CA44-3F80-A1D3-BECE-910620B58D50}AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}AS: 360 Total Security (Enabled - Up to date) {B8102BA0-19BA-AE5D-847E-AA745B32C7ED}FW: ZoneAlarm Free Firewall Firewall (Disabled) {1B8D532F-88B1-B2AD-ED22-AED92687A1D2}==================== Installed Programs ======================(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)µTorrent (HKU\S-1-5-21-1431580262-3119992560-1768081674-1001\...\uTorrent) (Version: 3.4.9.43388 - BitTorrent Inc.)360 Total Security (HKLM-x32\...\360TotalSecurity) (Version: 9.2.0.1124 - 360 Security Center)Adobe Acrobat XI Pro (HKLM-x32\...\{AC76BA86-1033-FFFF-7760-000000000006}) (Version: 11.0.20 - Adobe Systems)AOMEI Backupper Standard (HKLM-x32\...\{A83692F5-3E9B-4E95-9E7E-B5DF5536CE9D}_is1) (Version: - AOMEI Technology Co., Ltd.)Apple Application Support (32-bit) (HKLM-x32\...\{3D1290E6-1F77-46D5-A715-A56679C8D4E3}) (Version: 6.0.2 - Apple Inc.)Apple Application Support (64-bit) (HKLM\...\{D0E45DEC-F4B9-4370-A9DF-66837789C2EF}) (Version: 6.0.2 - Apple Inc.)Apple Mobile Device Support (HKLM\...\{E3C4B99B-BE71-4C27-8E3C-4FAE3C46E1D5}) (Version: 11.0.0.30 - Apple Inc.)Apple Software Update (HKLM-x32\...\{C1BBFD2A-BCDD-45B3-8C0B-66BD434970A8}) (Version: 2.4.8.1 - Apple Inc.)Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)BurnAware Free 10.5 (HKLM-x32\...\BurnAware Free_is1) (Version: - Burnaware)calibre (HKLM-x32\...\{C91787D1-574E-4367-A8D2-641532A78A5E}) (Version: 3.8.0 - Kovid Goyal)Dell Customer Connect (HKLM-x32\...\{4FA72FF9-DD64-43A8-8704-6380A11F11D5}) (Version: 1.4.15.0 - Dell Inc.)Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.3.9.0 - Dell Inc.) HiddenDell Digital Delivery (HKLM-x32\...\{AB7F2792-2ED1-4C5C-9F28-680E5110BF72}) (Version: 3.1.1018.0 - Dell Products, LP)Dell Foundation Services (HKLM\...\{BDB50421-E961-42F3-B803-6DAC6F173834}) (Version: 3.4.16100.0 - Dell Inc.)Dell Help & Support (HKLM\...\{E8669F4E-F2BE-48A9-B5A5-0BC12CA4CB4F}) (Version: 2.4.18.0 - Dell Inc.) HiddenDell Help & Support (HKLM-x32\...\InstallShield_{E8669F4E-F2BE-48A9-B5A5-0BC12CA4CB4F}) (Version: 2.4.18.0 - Dell Inc.)Dell Power Manager Lite (HKLM-x32\...\DpmLite_Iris_2014_is1) (Version: 1.0.4 - Dell Inc.)Dell Product Registration (HKLM-x32\...\InstallShield_{85B14AE3-1624-45BE-942B-A528DF6F1CCE}) (Version: 3.0.123.0 - Dell Inc.)Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.2.6793.01 - Dell)Dell SupportAssistAgent (HKLM-x32\...\{27130E51-9555-408B-8134-7BFF54EDE27B}) (Version: 1.3.0.72 - Dell)Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 19.0.15.15 - Synaptics Incorporated)Dell Update - SupportAssist Update Plugin (HKLM\...\{2228BC43-73DA-4F9A-BEE6-8E9C15328513}) (Version: 3.1.1.3832 - Dell Inc.)Dell Update (HKLM-x32\...\{F91263FA-BE4D-439D-9C0A-2E7204E0E9E3}) (Version: 1.9.20.0 - Dell Inc.)Dropbox (HKLM-x32\...\Dropbox) (Version: 34.4.22 - Dropbox, Inc.)Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.65.1 - Dropbox, Inc.) HiddenDSC/AA Factory Installer (HKLM\...\{F7A70D00-F283-45C8-B163-49EC365D7E27}) (Version: 1.2.6793.01 - PC-Doctor, Inc.) HiddenEditPad Lite 7.4.0 (HKLM\...\EditPad Lite) (Version: 7.4.0 - Just Great Software)FormatFactory 4.0.0.0 (HKLM-x32\...\FormatFactory) (Version: 4.0.0.0 - Free Time)Free YouTube Downloader 4.2.754 (HKLM-x32\...\{A7E19604-93AF-4611-8C9F-CE509C2B286F}_is1) (Version: - HOW Inc.)GIMP 2.8.22 (HKLM\...\GIMP-2_is1) (Version: 2.8.22 - The GIMP Team)GIMP Extensions 2.8.20150403 (HKLM\...\GIMP Extensions) (Version: 2.8.20150403 - Pedro Cunha)Glary Utilities 5.85 (HKLM-x32\...\Glary Utilities 5) (Version: 5.85.0.106 - Glarysoft Ltd)HP Dropbox Plugin (HKLM-x32\...\{23617173-F935-4C17-A323-EB1207F3ED49}) (Version: 36.0.31.53050 - Hewlett-Packard Co.)HP ENVY 4520 series Basic Device Software (HKLM\...\{AA543771-C534-4954-831A-9862C626796F}) (Version: 36.0.72.54013 - Hewlett-Packard Co.)HP ENVY 4520 series Help (HKLM-x32\...\{201E58BD-2A1D-4C4D-BD6F-ADA7669FE3AE}) (Version: 36.0.0 - Hewlett Packard)HP Google Drive Plugin (HKLM-x32\...\{AFF80405-E56A-48E7-98FC-8E46E261949F}) (Version: 36.0.31.53050 - Hewlett-Packard Co.)HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.9572 - HP)HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)Inkscape 0.92.2 (HKLM-x32\...\Inkscape) (Version: 0.92.2 - Inkscape Project)Intel(R) Chipset Device Software (HKLM-x32\...\{60c073df-e736-4210-9c3a-5fc2b651cef3}) (Version: 10.1.1.7 - Intel(R) Corporation) HiddenIntel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1153 - Intel Corporation)Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4463 - Intel Corporation)Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.5.0.1081 - Intel Corporation)Intel(R) Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 1.1.253.0 - Intel Corporation)Intel(R) Wireless Bluetooth(R) (HKLM-x32\...\{C345A462-2044-47D6-81F6-A4416453A514}) (Version: 17.1.1529.1613 - Intel Corporation)Intel® PROSet/Wireless Software (HKLM-x32\...\{88540041-fd0c-4588-9b2f-251e29f7c5a1}) (Version: 18.40.4 - Intel Corporation)Intel® Security Assist (HKLM-x32\...\{4B230374-6475-4A73-BA6E-41015E9C5013}) (Version: 1.0.0.532 - Intel Corporation)iTunes (HKLM\...\{94E81D4F-FB5A-4B29-B385-33896CC9BE7E}) (Version: 12.7.0.166 - Apple Inc.)LibreOffice 5.4.1.2 (HKLM-x32\...\{8E811365-CBFB-49AC-AB25-9197549B309E}) (Version: 5.4.1.2 - The Document Foundation)LinuxLive USB Creator (HKLM-x32\...\LinuxLive USB Creator) (Version: 2.9 - Thibaut Lauziere)Macrium Reflect Free Edition (HKLM\...\{6085136C-5E0B-4516-BA48-2B909062778A}) (Version: 6.3.1835 - Paramount Software (UK) Ltd.) HiddenMacrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 6.3 - Paramount Software (UK) Ltd.)Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.6.8627.1 - Waves Audio Ltd.) HiddenMEGAsync (HKLM-x32\...\MEGAsync) (Version: - Mega Limited)Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{2DFD8316-9EF1-3210-908C-4CB61961C1AC}) (Version: 9.0.30729 - Microsoft Corporation)Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{527BBE2F-1FED-3D8B-91CB-4DB0F838E69E}) (Version: 9.0.30729 - Microsoft Corporation)Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40649 (HKLM-x32\...\{5d0723d3-cff7-4e07-8d0b-ada737deb5e6}) (Version: 12.0.40649.5 - Microsoft Corporation)Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24212 (HKLM-x32\...\{462f63a8-6347-4894-a1b3-dbfe3a4c981d}) (Version: 14.0.24212.0 - Microsoft Corporation)NewBlue Video Essentials for Windows (HKLM-x32\...\NewBlue Video Essentials for Windows) (Version: 3.0 - NewBlue)Opera Stable 48.0.2685.32 (HKLM-x32\...\Opera 48.0.2685.32) (Version: 48.0.2685.32 - Opera Software)pCloud Drive (HKLM-x32\...\{5824F8F8-E59E-42CB-98FA-B1F329A58BB9}) (Version: 3.5.7 - pCloud AG) HiddenpCloud Drive (HKLM-x32\...\{d8e9b125-0436-4a92-94b8-0097dbf23a3d}) (Version: 3.5.7.0 - pCloud AG)PeaZip 6.4.1 (WIN64) (HKLM\...\{5A2BC38A-406C-4A5B-BF45-6991F9A05325}_is1) (Version: 6.4.1 - Giorgio Tani)proDAD Adorage 3.0 (HKLM-x32\...\proDAD-Adorage-3.0) (Version: 3.0.114.1 - proDAD GmbH)Product Improvement Study for HP ENVY 4520 series (HKLM\...\{B722B235-7C2E-46B0-8DA8-69B01FE5E886}) (Version: 36.0.72.54013 - Hewlett-Packard Co.)Product Registration (HKLM\...\{85B14AE3-1624-45BE-942B-A528DF6F1CCE}) (Version: 3.0.123.0 - Dell Inc.) HiddenRealtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10125.31214 - Realtek Semiconductor Corp.)Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7908 - Realtek Semiconductor Corp.)Scrivener (HKLM-x32\...\Scrivener 1970) (Version: 1970 - Literature and Latte)USBPcap 1.1.0.0-g794bf26-5 (HKLM\...\USBPcap) (Version: 1.1.0.0-g794bf26-5 - )Vivaldi (HKLM-x32\...\Vivaldi) (Version: 1.11.917.43 - Vivaldi)VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.6 - VideoLAN)WD Discovery (HKLM-x32\...\WDDiscovery) (Version: 1.3.482 - Western Digital Technologies, Inc.)WD Drive Utilities (HKLM-x32\...\{11CB7063-2D22-42B5-B57B-CC0BABBB2B21}) (Version: 1.4.3.41 - Western Digital Technologies, Inc.) HiddenWD Drive Utilities (HKLM-x32\...\{2db219ff-e483-403b-9374-aea609abaf1d}) (Version: 1.4.3.13 - Western Digital Technologies, Inc.) HiddenWindows 10 Update and Privacy Settings (HKLM\...\{293F2009-0145-450B-B4AA-063D43FB368C}) (Version: 1.0.13.0 - Microsoft Corporation)WinPcap 4.1.3 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2980 - Riverbed Technology, Inc.)Wireshark 2.4.1 64-bit (HKLM-x32\...\Wireshark) (Version: 2.4.1 - The Wireshark developer community, hxxps://www.wireshark.org)XnViewMP 0.87 (HKLM\...\XnViewMP_is1) (Version: 0.87 - Gougelet Pierre-e)ZoneAlarm Firewall (HKLM-x32\...\{3B214EF2-9413-4300-96DB-165ECA1ED736}) (Version: 15.1.504.17269 - Check Point Software Technologies Ltd.) HiddenZoneAlarm Free Firewall (HKLM-x32\...\ZoneAlarm Free Firewall) (Version: 15.1.504.17269 - Check Point)ZoneAlarm Security (HKLM-x32\...\{A51FEF33-C7A2-492E-840B-35A85D1F007E}) (Version: 15.1.504.17269 - Check Point Software Technologies Ltd.) Hidden==================== Custom CLSID (Whitelisted): ==========================(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)CustomCLSID: HKU\S-1-5-21-1431580262-3119992560-1768081674-1001_Classes\CLSID\{1BF42E4C-4AF4-4CFD-A1A0-CF2960B8F63E}\InprocServer32 -> C:\Users\Erica-PC\AppData\Local\Microsoft\OneDrive\17.3.6816.0313\amd64\FileSyncShell64.dll => No FileCustomCLSID: HKU\S-1-5-21-1431580262-3119992560-1768081674-1001_Classes\CLSID\{7AFDFDDB-F914-11E4-8377-6C3BE50D980C}\InprocServer32 -> C:\Users\Erica-PC\AppData\Local\Microsoft\OneDrive\17.3.6816.0313\amd64\FileSyncShell64.dll => No FileCustomCLSID: HKU\S-1-5-21-1431580262-3119992560-1768081674-1001_Classes\CLSID\{82CA8DE3-01AD-4CEA-9D75-BE4C51810A9E}\InprocServer32 -> C:\Users\Erica-PC\AppData\Local\Microsoft\OneDrive\17.3.6816.0313\amd64\FileSyncShell64.dll => No FileShellIconOverlayIdentifiers: [ MEGA (Pending)] -> {056D528D-CE28-4194-9BA3-BA2E9197FF8C} => C:\Users\Erica-PC\AppData\Local\MEGAsync\ShellExtX64.dll [2017-08-05] ()ShellIconOverlayIdentifiers: [ MEGA (Synced)] -> {05B38830-F4E9-4329-978B-1DD28605D202} => C:\Users\Erica-PC\AppData\Local\MEGAsync\ShellExtX64.dll [2017-08-05] ()ShellIconOverlayIdentifiers: [ MEGA (Syncing)] -> {0596C850-7BDD-4C9D-AFDF-873BE6890637} => C:\Users\Erica-PC\AppData\Local\MEGAsync\ShellExtX64.dll [2017-08-05] ()ShellIconOverlayIdentifiers: [ pCloudINPROGRESS] -> {D8BFAFBD-B670-4252-9C17-9CF1C64C2BAF} => C:\Program Files (x86)\pCloud Drive\OverlayIcon64.dll [2016-11-17] (TODO: <Company name>)ShellIconOverlayIdentifiers: [ pCloudINSYNC] -> {8D0C0582-552A-4A6B-9455-DA63E1F329C0} => C:\Program Files (x86)\pCloud Drive\OverlayIcon64.dll [2016-11-17] (TODO: <Company name>)ShellIconOverlayIdentifiers: [ pCloudNOSYNC] -> {3858ED1B-8F1C-42ED-A8A9-FDBF591E3C6B} => C:\Program Files (x86)\pCloud Drive\OverlayIcon64.dll [2016-11-17] (TODO: <Company name>)ShellIconOverlayIdentifiers: [ DropboxExt01] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers: [ DropboxExt02] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers: [ DropboxExt03] -> {FB314EE1-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers: [ DropboxExt04] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers: [ DropboxExt05] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers: [ DropboxExt06] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers: [ DropboxExt07] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers: [ DropboxExt08] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers: [ DropboxExt09] -> {FB314EE2-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers: [ DropboxExt10] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers: [EldosIconOverlay-cbfs6] -> {BD552B59-48F3-421B-A6B9-1F46B4A184B6} => C:\Windows\system32\cbfsMntNtf6.dll [2016-09-09] (/n software, Inc.)ShellIconOverlayIdentifiers-x32: [ MEGA (Pending)] -> {056D528D-CE28-4194-9BA3-BA2E9197FF8C} => C:\Users\Erica-PC\AppData\Local\MEGAsync\ShellExtX64.dll [2017-08-05] ()ShellIconOverlayIdentifiers-x32: [ MEGA (Synced)] -> {05B38830-F4E9-4329-978B-1DD28605D202} => C:\Users\Erica-PC\AppData\Local\MEGAsync\ShellExtX64.dll [2017-08-05] ()ShellIconOverlayIdentifiers-x32: [ MEGA (Syncing)] -> {0596C850-7BDD-4C9D-AFDF-873BE6890637} => C:\Users\Erica-PC\AppData\Local\MEGAsync\ShellExtX64.dll [2017-08-05] ()ShellIconOverlayIdentifiers-x32: [ DropboxExt01] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers-x32: [ DropboxExt02] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers-x32: [ DropboxExt03] -> {FB314EE1-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers-x32: [ DropboxExt04] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers-x32: [ DropboxExt05] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers-x32: [ DropboxExt06] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers-x32: [ DropboxExt07] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers-x32: [ DropboxExt08] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers-x32: [ DropboxExt09] -> {FB314EE2-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers-x32: [ DropboxExt10] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ShellIconOverlayIdentifiers-x32: [EldosIconOverlay-cbfs6] -> {BD552B59-48F3-421B-A6B9-1F46B4A184B6} => C:\Windows\system32\cbfsMntNtf6.dll [2016-09-09] (/n software, Inc.)ContextMenuHandlers1: [Adobe.Acrobat.ContextMenu] -> {A6595CD1-BF77-430A-A452-18696685F7C7} => C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenuShim64.dll [2012-09-23] (Adobe Systems Inc.)ContextMenuHandlers1: [ContextMenuExtension] -> {a0b73fac-351f-3948-9d8a-1dad9d870193} => C:\WINDOWS\system32\mscoree.dll [2017-03-18] (Microsoft Corporation)ContextMenuHandlers1: [DropboxExt] -> {ECD97DE5-3C8F-4ACB-AEEE-CCAB78F7711C} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ContextMenuHandlers1: [FormatFactoryShell] -> {A3777921-CFD3-4A6B-89BF-08E6B95716E8} => C:\Program Files (x86)\FormatFactory\ShellEx64_103.dll [2013-06-17] (Free Time)ContextMenuHandlers1: [Glary Utilities] -> {B3C418F8-922B-4faf-915E-59BC14448CF7} => C:\Program Files (x86)\Glary Utilities 5\x64\ContextHandler.dll [2016-06-22] (Glarysoft Ltd)ContextMenuHandlers1: [MEGA (Context menu)] -> {0229E5E7-09E9-45CF-9228-0228EC7D5F17} => C:\Users\Erica-PC\AppData\Local\MEGAsync\ShellExtX64.dll [2017-08-05] ()ContextMenuHandlers1: [ReflectShellExt] -> {DEBB9B79-B3DD-47F4-9E5C-EA6975BAB611} => C:\Program Files\Macrium\Reflect\RContextMenu.dll [2015-10-12] (Paramount Software UK Ltd)ContextMenuHandlers1: [SD360] -> {086F171D-5ED1-4ED2-B736-CFF3AD6A128E} => C:\Program Files (x86)\360\Total Security\MenuEx64.dll [2017-08-11] ()ContextMenuHandlers2: [Glary Utilities] -> {B3C418F8-922B-4faf-915E-59BC14448CF7} => C:\Program Files (x86)\Glary Utilities 5\x64\ContextHandler.dll [2016-06-22] (Glarysoft Ltd)ContextMenuHandlers2: [ReflectShellExt] -> {DEBB9B79-B3DD-47F4-9E5C-EA6975BAB611} => C:\Program Files\Macrium\Reflect\RContextMenu.dll [2015-10-12] (Paramount Software UK Ltd)ContextMenuHandlers3: [MEGA (Context menu)] -> {0229E5E7-09E9-45CF-9228-0228EC7D5F17} => C:\Users\Erica-PC\AppData\Local\MEGAsync\ShellExtX64.dll [2017-08-05] ()ContextMenuHandlers4: [ContextMenuExtension] -> {a0b73fac-351f-3948-9d8a-1dad9d870193} => C:\WINDOWS\system32\mscoree.dll [2017-03-18] (Microsoft Corporation)ContextMenuHandlers4: [DropboxExt] -> {ECD97DE5-3C8F-4ACB-AEEE-CCAB78F7711C} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ContextMenuHandlers4: [FormatFactoryShell] -> {A3777921-CFD3-4A6B-89BF-08E6B95716E8} => C:\Program Files (x86)\FormatFactory\ShellEx64_103.dll [2013-06-17] (Free Time)ContextMenuHandlers4: [MEGA (Context menu)] -> {0229E5E7-09E9-45CF-9228-0228EC7D5F17} => C:\Users\Erica-PC\AppData\Local\MEGAsync\ShellExtX64.dll [2017-08-05] ()ContextMenuHandlers4: [SD360] -> {086F171D-5ED1-4ED2-B736-CFF3AD6A128E} => C:\Program Files (x86)\360\Total Security\MenuEx64.dll [2017-08-11] ()ContextMenuHandlers5: [DropboxExt] -> {ECD97DE5-3C8F-4ACB-AEEE-CCAB78F7711C} => C:\Program Files (x86)\Dropbox\Client\DropboxExt64.18.0.dll [2017-09-14] (Dropbox, Inc.)ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> No FileContextMenuHandlers5: [igfxDTCM] -> {9B5F5829-A529-4B12-814A-E81BCB8D93FC} => C:\WINDOWS\system32\igfxDTCM.dll [2016-06-07] (Intel Corporation)ContextMenuHandlers6: [Adobe.Acrobat.ContextMenu] -> {A6595CD1-BF77-430A-A452-18696685F7C7} => C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenuShim64.dll [2012-09-23] (Adobe Systems Inc.)ContextMenuHandlers6: [Glary Utilities] -> {B3C418F8-922B-4faf-915E-59BC14448CF7} => C:\Program Files (x86)\Glary Utilities 5\x64\ContextHandler.dll [2016-06-22] (Glarysoft Ltd)ContextMenuHandlers6: [SD360] -> {086F171D-5ED1-4ED2-B736-CFF3AD6A128E} => C:\Program Files (x86)\360\Total Security\MenuEx64.dll [2017-08-11] ()==================== Scheduled Tasks (Whitelisted) =============(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)Task: {09E37152-D88D-4C92-8448-6300F3066D12} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2017-07-24] (Apple Inc.)Task: {113FBB78-5CF2-4B83-BA9F-B404908F23B7} - System32\Tasks\Opera scheduled Autoupdate 1486311757 => C:\Program Files\Opera\launcher.exe [2017-09-26] (Opera Software)Task: {24509C40-48BC-41AC-801E-78EF1EA86096} - System32\Tasks\GU5SkipUAC => C:\Program Files (x86)\Glary Utilities 5\Integrator.exe [2017-09-27] (Glarysoft Ltd)Task: {29C29F22-733D-4864-BAF9-54BFC35DF308} - \InstallShield® Update Service Scheduler -> No File <==== ATTENTIONTask: {680CDC89-026E-4421-B15D-F367ACA91F7F} - \Optimize Thumbnail Cache Files -> No File <==== ATTENTIONTask: {C799E3B3-3977-482C-B3E7-F9363C4E8A66} - System32\Tasks\GlaryInitialize 5 => C:\Program Files (x86)\Glary Utilities 5\Initialize.exe [2017-09-27] (Glarysoft Ltd)(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)Task: C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job => C:\WINDOWS\explorer.exe==================== Shortcuts & WMI ========================(The entries could be listed to be restored or removed.)Shortcut: C:\Users\Erica-PC\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\DVDFab 10\DVDFab Online.lnk -> hxxp://www.dvdfab.cn==================== Loaded Modules (Whitelisted) ==============2017-01-13 14:56 - 2017-01-13 14:56 - 000092472 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll2017-09-01 02:49 - 2017-09-01 02:49 - 001356088 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll2017-08-05 12:13 - 2017-08-05 12:13 - 000598528 _____ () C:\Users\Erica-PC\AppData\Local\MEGAsync\ShellExtX64.dll2017-08-11 13:53 - 2017-08-11 05:41 - 000791136 _____ () C:\Program Files (x86)\360\Total Security\MenuEx64.dll2017-03-18 16:59 - 2017-03-18 22:31 - 001731072 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.Core.dll2017-09-29 10:18 - 2017-09-29 10:18 - 091336792 _____ () C:\Program Files\Opera\48.0.2685.32\opera_browser.dll2017-09-29 10:18 - 2017-09-29 10:18 - 004197976 _____ () C:\Program Files\Opera\48.0.2685.32\libglesv2.dll2017-09-29 10:18 - 2017-09-29 10:18 - 000101464 _____ () C:\Program Files\Opera\48.0.2685.32\libegl.dll2017-08-29 14:31 - 2017-08-29 14:31 - 000099488 _____ () C:\Program Files\Wireshark\libsbc-1.dll2017-08-29 14:32 - 2017-08-29 14:32 - 000478880 _____ () C:\Program Files\Wireshark\libspandsp-2.dll2017-08-29 14:31 - 2017-08-29 14:31 - 001068704 _____ () C:\Program Files\Wireshark\libgcrypt-20.dll2017-08-29 14:32 - 2017-08-29 14:32 - 000135328 _____ () C:\Program Files\Wireshark\zlib1.dll2017-08-29 14:31 - 2017-08-29 14:31 - 000141984 _____ () C:\Program Files\Wireshark\libgpg-error6-0.dll2017-08-29 14:31 - 2017-08-29 14:31 - 000602216 _____ () C:\Program Files\Wireshark\libGeoIP-1.dll2017-08-29 14:31 - 2017-08-29 14:31 - 001205216 _____ () C:\Program Files\Wireshark\libgnutls-30.dll2017-08-29 14:31 - 2017-08-29 14:31 - 000188064 _____ () C:\Program Files\Wireshark\liblz4.dll2017-08-29 14:32 - 2017-08-29 14:32 - 000295896 _____ () C:\Program Files\Wireshark\lua52.dll2017-08-29 14:32 - 2017-08-29 14:32 - 000796832 _____ () C:\Program Files\Wireshark\libsnappy-1.dll2017-08-29 14:31 - 2017-08-29 14:31 - 000151200 _____ () C:\Program Files\Wireshark\libnghttp2-14.dll2017-08-29 14:32 - 2017-08-29 14:32 - 001269408 _____ () C:\Program Files\Wireshark\libxml2-2.dll2017-08-29 14:31 - 2017-08-29 14:31 - 000746176 _____ () C:\Program Files\Wireshark\libsmi-2.dll2017-08-29 14:31 - 2017-08-29 14:31 - 000218040 _____ () C:\Program Files\Wireshark\libhogweed-4-2.dll2017-08-29 14:31 - 2017-08-29 14:31 - 000224072 _____ () C:\Program Files\Wireshark\libnettle-6-2.dll2017-08-29 14:32 - 2017-08-29 14:32 - 000094200 _____ () C:\Program Files\Wireshark\libtasn1-6.dll2017-08-29 14:31 - 2017-08-29 14:31 - 000369384 _____ () C:\Program Files\Wireshark\libp11-kit-0.dll2017-08-29 14:31 - 2017-08-29 14:31 - 000461520 _____ () C:\Program Files\Wireshark\libgmp-10.dll2017-08-29 14:31 - 2017-08-29 14:31 - 000047152 _____ () C:\Program Files\Wireshark\libffi-6.dll2017-08-29 14:31 - 2017-08-29 14:31 - 000090272 _____ () C:\Program Files\Wireshark\libcares-2.dll2017-08-11 13:53 - 2017-08-11 05:41 - 000099240 _____ () C:\Program Files (x86)\360\Total Security\deepscan\qutmload.dll2015-06-23 20:26 - 2015-06-23 20:26 - 000155888 _____ () c:\Program Files (x86)\Dell Digital Delivery\ServiceTagPlusPlus.dll2017-05-01 15:27 - 2017-05-01 15:27 - 000133992 _____ () C:\Program Files (x86)\Dell Update\ServiceTagPlusPlus.dll2015-06-24 05:07 - 2015-06-24 05:07 - 001243936 _____ () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\ACE.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000966512 _____ () C:\Program Files (x86)\AOMEI Backupper\UiLogic.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000339816 _____ () C:\Program Files (x86)\AOMEI Backupper\Comn.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000266096 _____ () C:\Program Files (x86)\AOMEI Backupper\diskmgr.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000360304 _____ () C:\Program Files (x86)\AOMEI Backupper\ImgFile.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000040808 _____ () C:\Program Files (x86)\AOMEI Backupper\Encrypt.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000139112 _____ () C:\Program Files (x86)\AOMEI Backupper\FuncLogic.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000495464 _____ () C:\Program Files (x86)\AOMEI Backupper\EnumFolder.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000114544 _____ () C:\Program Files (x86)\AOMEI Backupper\BrLog.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000081776 _____ () C:\Program Files (x86)\AOMEI Backupper\Compress.dll2017-09-16 15:20 - 2017-09-01 16:35 - 002411968 _____ () C:\Program Files (x86)\AOMEI Backupper\QtCore4.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000073584 _____ () C:\Program Files (x86)\AOMEI Backupper\Device.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000089960 _____ () C:\Program Files (x86)\AOMEI Backupper\Ldm.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000298864 _____ () C:\Program Files (x86)\AOMEI Backupper\BrFat.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000978792 _____ () C:\Program Files (x86)\AOMEI Backupper\BrNtfs.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000348008 _____ () C:\Program Files (x86)\AOMEI Backupper\Clone.dll2017-09-16 15:20 - 2017-09-04 10:10 - 000126832 _____ () C:\Program Files (x86)\AOMEI Backupper\Backup.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000175984 _____ () C:\Program Files (x86)\AOMEI Backupper\FlBackup.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000724848 _____ () C:\Program Files (x86)\AOMEI Backupper\Sync.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000114544 _____ () C:\Program Files (x86)\AOMEI Backupper\BrVol.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000188264 _____ () C:\Program Files (x86)\AOMEI Backupper\DeviceMgr.dll2017-09-16 15:20 - 2017-09-04 10:11 - 000266088 _____ () C:\Program Files (x86)\AOMEI Backupper\GptBcd.dll2017-10-25 10:40 - 2017-10-25 10:40 - 001877504 _____ () C:\Program Files (x86)\Western Digital\Discovery\Current\ffmpeg.dll==================== Alternate Data Streams (Whitelisted) =========(If an entry is included in the fixlist, only the ADS will be removed.)==================== Safe Mode (Whitelisted) ===================(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\vsmon => ""="Service"==================== Association (Whitelisted) ===============(If an entry is included in the fixlist, the registry item will be restored to default or removed.)==================== Internet Explorer trusted/restricted ===============(If an entry is included in the fixlist, it will be removed from the registry.)==================== Hosts content: ==========================(If needed Hosts: directive could be included in the fixlist to reset Hosts.)2016-07-16 07:47 - 2017-02-02 00:04 - 000001805 ____R C:\WINDOWS\system32\Drivers\etc\hosts127.0.0.1 3dns.adobe.com 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com activate.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.wip.adobe.com127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com127.0.0.1 adobeereg.com practivate.adobe practivate.adobe.com practivate.adobe.newoa practivate.adobe.ntp practivate.adobe.ipp ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com127.0.0.1 ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com127.0.0.1 http://www.adobeereg.com wwis-dubc1-vip60.adobe.com http://www.wip.adobe.com http://www.wip1.adobe.com127.0.0.1 http://www.wip2.adobe.com http://www.wip3.adobe.com http://www.wip4.adobe.com wwis-dubc1-vip60.adobe.com crl.verisign.net CRL.VERISIGN.NET ood.opsource.net==================== Other Areas ============================(Currently there is no automatic fix for this section.)HKU\S-1-5-21-1431580262-3119992560-1768081674-1000\Control Panel\Desktop\\Wallpaper -> C:\Windows\Web\Wallpaper\Windows\img0.jpgHKU\S-1-5-21-1431580262-3119992560-1768081674-1001\Control Panel\Desktop\\Wallpaper -> c:\users\erica-pc\my_files\desktop backgrounds\terra-incognita_1366x768.jpgDNS Servers: 10.128.240.129 - 64.134.255.2HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: Off)Windows Firewall is enabled.==================== MSCONFIG/TASK MANAGER disabled items ==MSCONFIG\Services: QHActiveDefense => HKLM\...\StartupApproved\StartupFolder: => "Secunia PSI Tray.lnk"HKLM\...\StartupApproved\Run: => "SecurityHealth"HKLM\...\StartupApproved\Run: => "iTunesHelper"HKLM\...\StartupApproved\Run: => "AdobeAAMUpdater-1.0"HKLM\...\StartupApproved\Run32: => "Acrobat Assistant 8.0"HKLM\...\StartupApproved\Run32: => "Adobe Acrobat Speed Launcher"HKLM\...\StartupApproved\Run32: => "Adobe ARM"HKLM\...\StartupApproved\Run32: => "Dropbox"HKLM\...\StartupApproved\Run32: => "turbovpn"HKLM\...\StartupApproved\Run32: => "ABNotify"HKLM\...\StartupApproved\Run32: => "Info Center"HKLM\...\StartupApproved\Run32: => "ZoneAlarm"HKU\S-1-5-21-1431580262-3119992560-1768081674-1001\...\StartupApproved\StartupFolder: => "MEGAsync.lnk"HKU\S-1-5-21-1431580262-3119992560-1768081674-1001\...\StartupApproved\StartupFolder: => "Rainmeter.lnk"HKU\S-1-5-21-1431580262-3119992560-1768081674-1001\...\StartupApproved\Run: => "OneDrive"HKU\S-1-5-21-1431580262-3119992560-1768081674-1001\...\StartupApproved\Run: => "pCloud"HKU\S-1-5-21-1431580262-3119992560-1768081674-1001\...\StartupApproved\Run: => "Advanced SystemCare 10"HKU\S-1-5-21-1431580262-3119992560-1768081674-1001\...\StartupApproved\Run: => "Vivaldi Update Notifier"==================== FirewallRules (Whitelisted) ===============(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)FirewallRules: [UDP Query User{DD03CD24-5C78-41AA-97EF-2F5877262333}C:\program files (x86)\dvdfab 10\dvdfab.exe] => (Allow) C:\program files (x86)\dvdfab 10\dvdfab.exeFirewallRules: [TCP Query User{29BC2080-E2B4-481E-869F-98E8EC5F3B53}C:\program files (x86)\dvdfab 10\dvdfab.exe] => (Allow) C:\program files (x86)\dvdfab 10\dvdfab.exeFirewallRules: [{EC3623FA-B670-4A8C-B0AF-36A00CFA27AD}] => (Allow) C:\Program Files (x86)\FormatFactory\FFModules\Package\PTInstOnline.exeFirewallRules: [{C363D728-4BB8-4A2D-9277-E839AA780011}] => (Allow) C:\Program Files (x86)\FormatFactory\FFModules\Package\PTInstOnline.exeFirewallRules: [{9933465B-FCF6-4CBC-9CD0-A5251D7B8E24}] => (Allow) C:\Program Files (x86)\FormatFactory\FFModules\Encoder\Doc\EBookCodec.exeFirewallRules: [{62286C40-3EC2-4042-A80C-650306D672D3}] => (Allow) C:\Program Files (x86)\FormatFactory\FormatFactory.exeFirewallRules: [{EA5EC14B-7B78-4E55-9E8F-78EDC071564E}] => (Allow) C:\Program Files (x86)\FormatFactory\FormatFactory.exeFirewallRules: [{29FAF365-E554-416F-9ECE-D1C20AB21C26}] => (Allow) C:\Program Files (x86)\FormatFactory\FFModules\Encoder\Doc\EBookCodec.exeFirewallRules: [{2FD72EE9-8D9A-4811-BD75-7439CC24A9FD}] => (Allow) LPort=80FirewallRules: [{D4461250-42EE-4507-B240-25A8A0027768}] => (Allow) C:\Program Files (x86)\GlassWire\GWCtlSrv.exeFirewallRules: [{0878538A-57DC-40F5-8C1C-BA16AB32BB3A}] => (Allow) C:\Program Files (x86)\IObit\Advanced SystemCare\Surfing Protection\FFNativeMessage.exeFirewallRules: [{2C984323-1228-42C9-93C7-97FFEA7E82EA}] => (Allow) C:\Program Files (x86)\IObit\Advanced SystemCare\Surfing Protection\FFNativeMessage.exeFirewallRules: [{41AB8FB8-B82A-4A8E-8BCD-FF8D65A06D2E}] => (Allow) C:\Users\Erica-PC\AppData\Roaming\uTorrent\uTorrent.exeFirewallRules: [{01124C5D-461C-45A8-AAB6-9A888FE8C386}] => (Allow) C:\Users\Erica-PC\AppData\Roaming\uTorrent\uTorrent.exeFirewallRules: [{6E4BD348-171D-4FD8-83C1-7125A328490C}] => (Allow) C:\Users\Erica-PC\AppData\Roaming\uTorrent\uTorrent.exeFirewallRules: [{50174F32-2F76-4BE0-BD9C-3CA6CDBDA800}] => (Allow) C:\Users\Erica-PC\AppData\Roaming\uTorrent\uTorrent.exeFirewallRules: [{08E43E12-1F9B-415F-8864-70DB41824656}] => (Allow) C:\Users\Erica-PC\AppData\Roaming\uTorrent\uTorrent.exeFirewallRules: [{8004A3EE-8A17-4ACC-8E36-15CC090B4BC2}] => (Allow) C:\Users\Erica-PC\AppData\Roaming\uTorrent\uTorrent.exeFirewallRules: [{6DD5667F-A6F6-4FC7-94FD-057F8C8C4D85}] => (Allow) C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exeFirewallRules: [UDP Query User{D8BC604E-EBEF-4219-BA01-2693F4360A8B}C:\windows\system32\mmc.exe] => (Allow) C:\windows\system32\mmc.exeFirewallRules: [TCP Query User{6CDB31AA-80CB-4AF5-ABBB-5A0267ADB0EF}C:\windows\system32\mmc.exe] => (Allow) C:\windows\system32\mmc.exeFirewallRules: [{37D55A1C-6A47-43E3-B3C3-D692A1B6EDC2}] => (Allow) C:\Program Files (x86)\360\Total Security\LiveUpdate360.exeFirewallRules: [{E1566D44-CF1F-4BDC-84A1-397B1E7E4214}] => (Allow) C:\Program Files (x86)\360\Total Security\LiveUpdate360.exeFirewallRules: [{D0123B8B-1F98-483A-A3BF-F17FDBF1050E}] => (Allow) C:\Program Files (x86)\360\Total Security\softmgr\360InstantSetup.exeFirewallRules: [{00BBDDB6-FED3-4FD4-9369-1B69DA6290B8}] => (Allow) C:\Program Files (x86)\360\Total Security\softmgr\360InstantSetup.exeFirewallRules: [{F3C29BD1-1695-4DC0-A810-6EDE30C7CD44}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exeFirewallRules: [{6EC24FBD-5FF2-4AAF-9722-A04EFCC395AF}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exeFirewallRules: [{CABD43BE-9344-4FA6-8D18-667661F924C9}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exeFirewallRules: [{589B46AF-0797-4B60-B96C-1077EB375033}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exeFirewallRules: [{1B931B59-26F9-4C4B-8D90-0D78CB6ECB32}] => (Allow) C:\Program Files\HP\HP ENVY 4520 series\Bin\DeviceSetup.exeFirewallRules: [{C946C17D-06FA-455A-B754-1E6D45D0724F}] => (Allow) LPort=5357FirewallRules: [{DB7E0C4E-BCE5-4D89-9EFB-0F97AE5F2CD0}] => (Allow) C:\Program Files\HP\HP ENVY 4520 series\Bin\HPNetworkCommunicatorCom.exeFirewallRules: [{28BD4619-660A-44CB-B976-B107511E8B3B}] => (Allow) C:\Program Files (x86)\pCloud Drive\pCloud.exeFirewallRules: [{2DD504B0-FF37-4AA0-A60B-7EEF83D6CD18}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\TextMaker.exeFirewallRules: [{24293AB3-A902-4AA7-B96D-615B10B606C5}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\TextMaker.exeFirewallRules: [{D1B858E4-1AA1-4D0B-AD97-9FCBF5237518}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\TextMaker.exeFirewallRules: [{1349533B-B642-4F61-8FC3-60D68EB6B857}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\TextMaker.exeFirewallRules: [{325BBE5A-0E81-41C5-8904-B14FA671F345}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\Smash.exeFirewallRules: [{0096BC1A-33D8-423A-95EC-5CB11EE0E6B8}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\Smash.exeFirewallRules: [{DBEE8D13-C75D-47D4-B1FE-C9D3C2865687}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\Smash.exeFirewallRules: [{0D79E4FE-395A-4271-9220-D381E7ACAC10}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\Smash.exeFirewallRules: [{24CBEE0E-D918-452D-B09C-EBFE6955CE78}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\Presentations.exeFirewallRules: [{B0219271-1906-45E0-AEB2-2A4EAEF61AD1}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\Presentations.exeFirewallRules: [{7FE6582D-FD04-4D5A-8295-47A8A6B475A4}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\Presentations.exeFirewallRules: [{6CE1A661-F83A-46C3-8EEE-A59D782FEE53}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\Presentations.exeFirewallRules: [{98227F5A-84E6-47F5-9E28-7D5D36BCBEE4}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\PlanMaker.exeFirewallRules: [{43DFDE7B-9508-4000-AF9A-04AA30B2C1B8}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\PlanMaker.exeFirewallRules: [{646F4852-AF8B-4CC1-8CC6-C67D2C153094}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\PlanMaker.exeFirewallRules: [{B367C9A6-894D-46C7-997C-ADAC8B8605B2}] => (Allow) C:\Program Files (x86)\SoftMaker FreeOffice 2016\PlanMaker.exeFirewallRules: [{41516AEF-D975-46F5-88DB-4A208F6306AC}] => (Allow) C:\Program Files (x86)\Dropbox\Client\Dropbox.exeFirewallRules: [{01EB36B7-986A-42FB-A93B-35F4324848A4}] => (Allow) C:\Program Files (x86)\Vivaldi\Application\vivaldi.exeFirewallRules: [{9485DD24-3477-45E5-8CC3-BB6A3680AF44}] => (Allow) C:\Program Files\iTunes\iTunes.exeFirewallRules: [{D20297C1-C67D-4DF6-BC55-FD1E038B848A}] => (Allow) C:\Program Files\Opera\47.0.2631.80\opera.exeFirewallRules: [{C5D83EC8-F5A3-4DC8-9F9A-EC0EC951751A}] => (Allow) C:\Program Files\Opera\48.0.2685.32\opera.exeFirewallRules: [{308316AD-31FD-4EFC-9F2E-AE74B6EF3390}] => (Allow) C:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exeFirewallRules: [{27F7FF17-0666-4424-82AC-829CB68F2B6D}] => (Allow) C:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exeFirewallRules: [{B34B80E6-1B75-4B0C-9372-069AB02F2F23}] => (Allow) C:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exeFirewallRules: [{0C236134-8C3E-4777-8A5E-FFC6C5285D2E}] => (Allow) C:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exeFirewallRules: [{FF364CA7-2DFF-44A8-A194-1E8C4750FDF7}] => (Allow) C:\Program Files (x86)\360\Total Security\safemon\QHSafeTray.exeFirewallRules: [{2D6DEDCF-A52B-41EF-ACB8-A84D5D0F7211}] => (Allow) C:\Program Files (x86)\360\Total Security\safemon\QHSafeTray.exe==================== Restore Points ============================================= Faulty Device Manager Devices ================================= Event log errors: =========================Application errors:==================Error: (10/25/2017 11:04:05 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )Description: Failed to schedule Software Protection service for re-start at 2117-10-01T15:04:05Z. Error Code: 0x80070002.Error: (10/25/2017 11:03:35 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )Description: Failed to schedule Software Protection service for re-start at 2117-10-01T15:03:35Z. Error Code: 0x80070002.Error: (10/25/2017 11:03:05 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )Description: Failed to schedule Software Protection service for re-start at 2117-10-01T15:03:05Z. Error Code: 0x80070002.Error: (10/25/2017 11:02:35 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )Description: Failed to schedule Software Protection service for re-start at 2117-10-01T15:02:35Z. Error Code: 0x80070002.Error: (10/25/2017 11:02:05 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )Description: Failed to schedule Software Protection service for re-start at 2117-10-01T15:02:05Z. Error Code: 0x80070002.Error: (10/25/2017 11:01:35 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )Description: Failed to schedule Software Protection service for re-start at 2117-10-01T15:01:35Z. Error Code: 0x80070002.Error: (10/25/2017 11:01:05 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )Description: Failed to schedule Software Protection service for re-start at 2117-10-01T15:01:05Z. Error Code: 0x80070002.Error: (10/25/2017 11:00:35 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )Description: Failed to schedule Software Protection service for re-start at 2117-10-01T15:00:35Z. Error Code: 0x80070002.Error: (10/25/2017 11:00:05 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )Description: Failed to schedule Software Protection service for re-start at 2117-10-01T15:00:05Z. Error Code: 0x80070002.Error: (10/25/2017 10:59:35 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )Description: Failed to schedule Software Protection service for re-start at 2117-10-01T14:59:35Z. Error Code: 0x80070002.System errors:=============Error: (10/23/2017 07:06:14 PM) (Source: Disk) (EventID: 11) (User: )Description: The driver detected a controller error on \Device\Harddisk2\DR17.Error: (10/23/2017 09:49:56 AM) (Source: Disk) (EventID: 11) (User: )Description: The driver detected a controller error on \Device\Harddisk2\DR17.Error: (10/23/2017 09:49:56 AM) (Source: Disk) (EventID: 11) (User: )Description: The driver detected a controller error on \Device\Harddisk2\DR17.Error: (10/23/2017 09:49:56 AM) (Source: Disk) (EventID: 11) (User: )Description: The driver detected a controller error on \Device\Harddisk2\DR17.Error: (10/23/2017 09:49:55 AM) (Source: Disk) (EventID: 11) (User: )Description: The driver detected a controller error on \Device\Harddisk2\DR17.Error: (10/23/2017 09:49:55 AM) (Source: Disk) (EventID: 11) (User: )Description: The driver detected a controller error on \Device\Harddisk2\DR17.Error: (10/22/2017 09:40:00 PM) (Source: volsnap) (EventID: 36) (User: )Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.Error: (10/22/2017 09:16:02 PM) (Source: Disk) (EventID: 11) (User: )Description: The driver detected a controller error on \Device\Harddisk3\DR11.Error: (10/21/2017 12:35:04 PM) (Source: NETLOGON) (EventID: 3095) (User: )Description: This computer is configured as a member of a workgroup, not asa member of a domain. The Netlogon service does not need to run in thisconfiguration.Error: (10/21/2017 12:35:02 PM) (Source: Service Control Manager) (EventID: 7000) (User: )Description: The CldFlt service failed to start due to the following error: The request is not supported.CodeIntegrity:=================================== Date: 2017-10-21 12:24:02.232 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume3\Program Files (x86)\360\Total Security\I18N64.dll that did not meet the Store signing level requirements. Date: 2017-10-21 12:23:55.790 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume3\Program Files (x86)\360\Total Security\I18N64.dll that did not meet the Store signing level requirements. Date: 2017-10-21 12:23:54.351 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume3\Program Files (x86)\360\Total Security\I18N64.dll that did not meet the Store signing level requirements. Date: 2017-10-21 12:23:53.664 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume3\Program Files (x86)\360\Total Security\I18N64.dll that did not meet the Store signing level requirements. Date: 2017-10-18 14:20:08.632 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume3\Program Files (x86)\360\Total Security\I18N64.dll that did not meet the Store signing level requirements. Date: 2017-10-18 14:20:00.906 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume3\Program Files (x86)\360\Total Security\I18N64.dll that did not meet the Store signing level requirements. Date: 2017-10-18 14:20:00.054 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume3\Program Files (x86)\360\Total Security\I18N64.dll that did not meet the Store signing level requirements. Date: 2017-08-05 12:51:00.042 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume3\Program Files (x86)\360\Total Security\I18N64.dll that did not meet the Store signing level requirements. Date: 2017-08-05 12:50:59.590 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume3\Program Files (x86)\360\Total Security\I18N64.dll that did not meet the Store signing level requirements. Date: 2017-07-21 18:17:55.057 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.ex e) attempted to load \Device\HarddiskVolume3\Program Files (x86)\360\Total Security\I18N64.dll that did not meet the Store signing level requirements.==================== Memory info =========================== Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHzPercentage of memory in use: 47%Total physical RAM: 6053.99 MBAvailable physical RAM: 3192.29 MBTotal Virtual: 7013.99 MBAvailable Virtual: 3932.67 MB==================== Drives ================================Drive c: (OS) (Fixed) (Total:918.59 GB) (Free:541.62 GB) NTFSDrive e: () (Removable) (Total:28.63 GB) (Free:28.62 GB) FAT32==================== MBR & Partition Table ==========================================================================Disk: 0 (Size: 931.5 GB) (Disk ID: F0330B72)Partition: GPT.========================================================Disk: 1 (Size: 28.6 GB) (Disk ID: 00000000)Partition: GPT.==================== End of Addition.txt ============================

    I really hopes this helps.
      My ComputerSystem Spec

 


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Can't connect to internet
After a house move I set my PC up at the far end of the house connected to the router at the opposite end with a pair of Trendnet TPL-308E powerline adapters. All was fine for 4 weeks, then I started losing connection, eventually it would take an...
Network and Sharing
Solved Cannot connect to internet
Hi I have installed Hyper-V with an external virtual network switch following the tutorial and then installed windows 7 and all is fine except that I cannot connect to the internet. Is there some kind of a setting to activate in order to enable...
Virtualization
Several Programs cannot connect to internet
Hi There seem to be a lot of these problems and they are posted all over. Firstly most of my programs that were carried over from my windows 10 upgrade seem to have some form of internet connectivity problems, my browsers work completely fine,...
Network and Sharing
Several programs cannot connect to the Internet, but others can
I have been using Windows 10 since they released the preview and have had relatively few problems. I recently updated to build 10041 and noticed that I have two specific program that seem to not be able to connect to the Internet. The two programs...
Network and Sharing
Can't Connect to the Internet?
Hi folks, I finally got around to installing Windows 10 TP and I'm having trouble connecting to the Internet. I'm using a wireless network adapter and I'm quite sure that there are no drivers for it to work on Windows 10. Is there anyone...
Network and Sharing
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