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  1.    16 Oct 2017 #1
    Join Date : Sep 2016
    Posts : 11
    Windows 10 Pro

    Can't get Gigabit speed on my Win 10 PC's.


    Need some help. I recently got Verizon FIOS Gigabit Internet service. I have 3 pc's in the house all with gigabit nic adapters.

    PC: HP 6300
    OS: Win7 64-bit
    NIC: Intel 82579LM
    DRIVER: v12.15.31.4
    SPEED: 844 down 964 up

    PC: HP 8200
    OS: Win10 64-bit
    NIC: Intel 82579LM
    DRIVER: v12.15.31.4
    SPEED: 504 down 931 up

    PC: HP z600
    OS: Win10 64-bit
    NIC: Broadcom BCM5764 NetXtreme
    DRIVER: v16.8.0.3
    SPEED: 361 down 499 up

    I have narrowed the troubleshooting down to the pc's by testing the speed using the same nic cable and same port in router. As you can see my HP 6300 and HP 8200 both have the same NIC and driver version and the only difference is the OS. The speeds on my 6300 are fine. It's just my 8200 and Z600 I would like to get closer to my 6300 speeds. Any one have any ideas?
      My ComputerSystem Spec
  2.    16 Oct 2017 #2
    Join Date : Oct 2013
    Covington, Louisiana
    Posts : 730
    Windows 10 1703 Pro 64

    On my Windows 10 systems I use this version of Speedtest from the MS store. It only runs on Windows 10.
    See if it makes a difference. It did with my systems.

    Click image for larger version. 

Name:	Speedtest by Ookla2.JPG 
Views:	6 
Size:	28.8 KB 
ID:	158389

    Jim
      My ComputerSystem Spec
  3.    16 Oct 2017 #3
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,452
    windows 10

    What are the settings of the NIC often the NIC may be set to full duplex and it's not capable of that as it means uploading and downloading at the same time any noise can stop this like mains close to cable, microwave, TV etc
      My ComputerSystem Spec
  4.    16 Oct 2017 #4
    Join Date : Sep 2016
    Posts : 11
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Phone Man View Post
    On my Windows 10 systems I use this version of Speedtest from the MS store. It only runs on Windows 10.
    See if it makes a difference. It did with my systems.

    Click image for larger version. 

Name:	Speedtest by Ookla2.JPG 
Views:	6 
Size:	28.8 KB 
ID:	158389

    Jim
    Hmmmm thanks Jim..using your suggestion I get:

    PC: HP 8200
    SPEED:
    652 down 750 up

    PC:
    HP z600
    SPEED:
    729 down 945 up

    Made a big difference on my Z600 but not on my 8200. My original OP tests were done with Verizon's proprietary site speedtest.verizon.net. So not sure whats going on there.
      My ComputerSystem Spec
  5.    16 Oct 2017 #5
    Join Date : Sep 2016
    Posts : 11
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Samuria View Post
    What are the settings of the NIC often the NIC may be set to full duplex and it's not capable of that as it means uploading and downloading at the same time any noise can stop this like mains close to cable, microwave, TV etc
    They're set to Auto Negotiate Samuria. Thanks.
      My ComputerSystem Spec
  6.    16 Oct 2017 #6
    Join Date : Sep 2016
    Posts : 11
    Windows 10 Pro
    Thread Starter

    actually this is strange:

    my HP Z600:
    Verzion Speed test site: 361 down 499 up
    Ookla Speed test site: 287 down 465 up
    Ookla Speed test app (Win10 Store): 729 down 945 up
      My ComputerSystem Spec
  7.    16 Oct 2017 #7

    Try setting it to gigabit or 1000 rather than auto. Also what are the ethernet cables, cat 5 or 6?
      My ComputersSystem Spec
  8.    16 Oct 2017 #8
    Join Date : Oct 2013
    Covington, Louisiana
    Posts : 730
    Windows 10 1703 Pro 64

    Quote Originally Posted by mantorras77 View Post
    actually this is strange:

    my HP Z600:
    Verzion Speed test site: 361 down 499 up
    Ookla Speed test site: 287 down 465 up
    Ookla Speed test app (Win10 Store): 729 down 945 up
    In Jan when I first got ATT Fiber 1Gb service I was seeing the same thing and found that Ookla version in the Win10 Store.
    I also have been running a FCC trial by SamKnows and their results are closer to the Win 10 version of Ookla. They use a modified router that runs their test so it bypasses the PC so I am confident in the results for the W10 Store version of Ookla.

    Jim
      My ComputerSystem Spec
  9.    16 Oct 2017 #9
    Join Date : Sep 2016
    Posts : 11
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by swarfega View Post
    Try setting it to gigabit or 1000 rather than auto. Also what are the ethernet cables, cat 5 or 6?
    hmm weird I don't have 1000 as an option. Only 10 and 100. Cat 6 cables.
      My ComputerSystem Spec
  10.    16 Oct 2017 #10
    Join Date : Jul 2015
    Posts : 9,384
    Windows 10 Pro

    The tests you are running are not telling you what speed your NICs are connecting to the router at. Your tests are telling you what your internet speed connection is to internet servers outside your house. To see what speed your NICs are connecting at you need to look at your network properties:

    Click image for larger version. 

Name:	Capture.JPG 
Views:	4 
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ID:	158435
      My ComputerSystem Spec

 
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