Can't get Gigabit speed on my Win 10 PC's.

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  1. Posts : 11
    Windows 10 Pro
       #1

    Can't get Gigabit speed on my Win 10 PC's.


    Need some help. I recently got Verizon FIOS Gigabit Internet service. I have 3 pc's in the house all with gigabit nic adapters.

    PC: HP 6300
    OS: Win7 64-bit
    NIC: Intel 82579LM
    DRIVER: v12.15.31.4
    SPEED: 844 down 964 up

    PC: HP 8200
    OS: Win10 64-bit
    NIC: Intel 82579LM
    DRIVER: v12.15.31.4
    SPEED: 504 down 931 up

    PC: HP z600
    OS: Win10 64-bit
    NIC: Broadcom BCM5764 NetXtreme
    DRIVER: v16.8.0.3
    SPEED: 361 down 499 up

    I have narrowed the troubleshooting down to the pc's by testing the speed using the same nic cable and same port in router. As you can see my HP 6300 and HP 8200 both have the same NIC and driver version and the only difference is the OS. The speeds on my 6300 are fine. It's just my 8200 and Z600 I would like to get closer to my 6300 speeds. Any one have any ideas?
      My Computer


  2. Posts : 1,463
    Windows 10 Pro 22H2 64 bit
       #2

    On my Windows 10 systems I use this version of Speedtest from the MS store. It only runs on Windows 10.
    See if it makes a difference. It did with my systems.

    Can't get Gigabit speed on my Win 10 PC's.-speedtest-ookla2.jpg

    Jim
      My Computer


  3. Posts : 8,057
    windows 10
       #3

    What are the settings of the NIC often the NIC may be set to full duplex and it's not capable of that as it means uploading and downloading at the same time any noise can stop this like mains close to cable, microwave, TV etc
      My Computer


  4. Posts : 11
    Windows 10 Pro
    Thread Starter
       #4

    Phone Man said:
    On my Windows 10 systems I use this version of Speedtest from the MS store. It only runs on Windows 10.
    See if it makes a difference. It did with my systems.

    Can't get Gigabit speed on my Win 10 PC's.-speedtest-ookla2.jpg

    Jim
    Hmmmm thanks Jim..using your suggestion I get:

    PC: HP 8200
    SPEED:
    652 down 750 up

    PC:
    HP z600
    SPEED:
    729 down 945 up

    Made a big difference on my Z600 but not on my 8200. My original OP tests were done with Verizon's proprietary site speedtest.verizon.net. So not sure whats going on there.
      My Computer


  5. Posts : 11
    Windows 10 Pro
    Thread Starter
       #5

    Samuria said:
    What are the settings of the NIC often the NIC may be set to full duplex and it's not capable of that as it means uploading and downloading at the same time any noise can stop this like mains close to cable, microwave, TV etc
    They're set to Auto Negotiate Samuria. Thanks.
      My Computer


  6. Posts : 11
    Windows 10 Pro
    Thread Starter
       #6

    actually this is strange:

    my HP Z600:
    Verzion Speed test site: 361 down 499 up
    Ookla Speed test site: 287 down 465 up
    Ookla Speed test app (Win10 Store): 729 down 945 up
      My Computer


  7. Posts : 7,254
    Windows 10 Pro 64-bit
       #7

    Try setting it to gigabit or 1000 rather than auto. Also what are the ethernet cables, cat 5 or 6?
      My Computers


  8. Posts : 1,463
    Windows 10 Pro 22H2 64 bit
       #8

    mantorras77 said:
    actually this is strange:

    my HP Z600:
    Verzion Speed test site: 361 down 499 up
    Ookla Speed test site: 287 down 465 up
    Ookla Speed test app (Win10 Store): 729 down 945 up
    In Jan when I first got ATT Fiber 1Gb service I was seeing the same thing and found that Ookla version in the Win10 Store.
    I also have been running a FCC trial by SamKnows and their results are closer to the Win 10 version of Ookla. They use a modified router that runs their test so it bypasses the PC so I am confident in the results for the W10 Store version of Ookla.

    Jim
      My Computer


  9. Posts : 11
    Windows 10 Pro
    Thread Starter
       #9

    swarfega said:
    Try setting it to gigabit or 1000 rather than auto. Also what are the ethernet cables, cat 5 or 6?
    hmm weird I don't have 1000 as an option. Only 10 and 100. Cat 6 cables.
      My Computer


  10. Posts : 18,424
    Windows 11 Pro
       #10

    The tests you are running are not telling you what speed your NICs are connecting to the router at. Your tests are telling you what your internet speed connection is to internet servers outside your house. To see what speed your NICs are connecting at you need to look at your network properties:

    Can't get Gigabit speed on my Win 10 PC's.-capture.jpg
      My Computer


 

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