1.    11 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 3
    Windows 10

    Remote desktop crashes when right click icon on desktop


    Hi friends i have 2 computers one is laptop and the other is desktop.Both are on windows 10 with genuine windows license and 100% updated. I am having a weird problem and it started recently. When connected to laptop via remote desktop, if i right click on any icon then the Remote Desktop Session disconnects and it says reconnecting and then it connects again automatically, but everytime i right click on any icon it just crashes/disconnects the session. Using my laptop physically does not do this or any lag, nothing bad happens when i right click on icons, the problem only occurs when using through RDC. Any help will be appreciated, Thanks in advance.
      My ComputerSystem Spec
  2.    11 Oct 2017 #2
    Join Date : May 2015
    Central IL
    Posts : 4,232
    Mac OS Sierra

    Have you tried repairing your computer OS install with sfc /scannow in a command window.
      My ComputerSystem Spec
  3.    12 Oct 2017 #3
    Join Date : Oct 2017
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by bro67 View Post
    Have you tried repairing your computer OS install with sfc /scannow in a command window.
    i have tried sfc/scannow
    i have tried DISM
    I have tried Shexview to check the context menu but nothing worked
    scanned pc for viruses/malwares but still no luck
    then at the end i reset my windows 10 without removing data and after then its working normally.
    thanks for the interest you took in my problem.
      My ComputerSystem Spec
  4.    12 Oct 2017 #4
    Join Date : May 2015
    Central IL
    Posts : 4,232
    Mac OS Sierra

    Set your Windows install to not reboot on BSOD crashes and can you post the error message? Can you get into Safe mode and run the program "Whocrashed"? You can download that program from majorgeeks.com
      My ComputerSystem Spec

 


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