My computer can't connect to the internet via Ethernet cable


  1. Posts : 5
    WIndows 10
       #1

    My computer can't connect to the internet via Ethernet cable


    I just got my first pc and I turned it on and I tried connecting it to the internet, there was no routers showing up so I troubleshooted and it said I didn't have an Ethernet cable plugged in but aren't I supposed to be able to connect wirelessly? It's a modern gaming computer so I'd imagine so. Anyways, I dug up a wifi extender and plugged it into that because I can't plug it into my router due to it being in the other room and can not be put into my room. The extender came up on it but wouldn't connect to wifi so I gave up on that. Can anyone please help me I really wanna use my computer?
    the specs are: asus prime b250m-k gaming lga 1151 mATX motherboard
    intel core i5 7500 quad core lga 1151 3.4 ghz CPU processor
    Kingston 8gb kvr21n15s8/8 DDR4-2133mhz non-ecc cl 15
    asus expedition GeForce GTX 1060 ti esports gaming graphics card 4gbGDDR5 OC
    Antec 550w true power classic 80plus gold. Up to 92% efficiency 2x high current +12v rail
    western digital blue 1tb SATA3 HDD 64M caviar blue WD10EZEX
    kingston 240gb ssd 2.5in ssdnow uv400
    coolermaster NSE-300-KKN2 black usb3.0 NO PSU
    LG H24NS SATA 24X+- super multi DVDR black oem
    Microsoft windows 10 home 64bit OEM DVD

    the guy at the store also said to wait a couple days for it to update everything but nothing updated/installed
    Last edited by Kuzota; 07 Oct 2017 at 06:31.
      My Computer


  2. Posts : 5
    WIndows 10
    Thread Starter
       #2

    I clicked view your network properties and it says my network description is: Realtek PCIe GBE Family Controller. I hope it helps
      My Computer

  3. TairikuOkami's Avatar
    Posts : 4,667
    Windows Home Dev 21xxx x64
       #3

    Kuzota said:
    it said I didn't have an Ethernet cable plugged
    Your cable or connector might be damaged, try to play with it a little/move it/hold it in, when Windows is running.
      My Computer

  4. Samuria's Avatar
    Posts : 6,045
    windows 10
       #4

    Welcome to the forum. Open a cmd prompt then type

    Ipconfig /all

    Post results it sounds as if you don't have WiFi . If that's the case you will need to either buy a WiFi USB or get power line adapters to get Ethernet in the room
      My Computer


  5. Posts : 5
    WIndows 10
    Thread Starter
       #5

    TairikuOkami said:
    Your cable or connector might be damaged, try to play with it a little/move it/hold it in, when Windows is running.
    So do I have to use a cable? Shouldn't I be able to do it wirelessly?
    and it's not the cable because I used it for something else before
      My Computer


  6. Posts : 5
    WIndows 10
    Thread Starter
       #6

    Samuria said:
    Welcome to the forum. Open a cmd prompt then type

    Ipconfig /all

    Post results it sounds as if you don't have WiFi . If that's the case you will need to either buy a WiFi USB or get power line adapters to get Ethernet in the room
    It's a gaming pc and I asked them to make it so I can play games online so I'm pretty sure it has wifi, I'll edit the original post and put the specs in
      My Computer


  7. Posts : 5
    WIndows 10
    Thread Starter
       #7

    Samuria said:
    Welcome to the forum. Open a cmd prompt then type

    Ipconfig /all

    Post results it sounds as if you don't have WiFi . If that's the case you will need to either buy a WiFi USB or get power line adapters to get Ethernet in the room
    I typed ipconfig /all
    what's it supposed to do?
      My Computer

  8. cereberus's Avatar
    Posts : 12,013
    Windows10
       #8

    Kuzota said:
    I typed ipconfig /all
    what's it supposed to do?
    List all adaptors - post image as asked.

    TBH - I am a little gob smacked that you have such a powerful pc, when it seems you do not understand basics. It is like trying to drive a turbo-charged V8 Jaguar whilst still a learner driver.
      My Computer


  9. Posts : 769
    Microsoft Windows 10 Pro 64-bit
       #9

    Lets simplify this a little.

    1:Copy the text below
    Code:
    ipconfig /all | clip
    2:Open a command prompt and and right click, This will paste the text you copied above into the command prompt, press enter. Note: if you press the left mouse button in the command prompt it will delete the text and you will have start over.
    3:Come back to the forum when you reply right click then select paste.
      My Computer


 

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