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  1.    28 Sep 2017 #11
    Join Date : Dec 2015
    Bristol (UK)
    Posts : 27
    Windows 10 x64
    Thread Starter

    Quote Originally Posted by Samuria View Post
    If your network card is set to full duples this can cause it as that send data both ways at the same time and a lot cant keep up with that so it drops speed down. The sonnected speed is between you and the router not you and the net
    Whilst checking the settings for the network adapter I noticed that W10 reports the adapter as being an nVidia nForce with max speed of 100Mbps but the manual for the mobo (ASUS M2N68-CM) says it should be a 1Gb Realtek. Is it possible that Windows has applied a driver update and use the wrong one?
      My ComputerSystem Spec
  2.    28 Sep 2017 #12
    Join Date : Dec 2015
    Bristol (UK)
    Posts : 27
    Windows 10 x64
    Thread Starter

    Quote Originally Posted by Josey Wales View Post
    I am set for 100 Mb down but my router slows it to about 90. If I bypass the router I get 120Mb's down I could get the 1Gb service but I will not pay $199 per month for it,
    Hi Josey

    Here in the UK Virgin Media provide Internet connection as a "free service" as part of a TV/telephone package. Over the years they have increased speeds free of charge so that now you can have 200Mbps ostensibly for nothing if you pay for their most expensive TV bundle (about 90/month). This is the deal we have but as a long-time customer we get a substantial discount.

    The fact that Internet is not paid for makes it harder to complain when they fail to deliver and they have recently been the subject of a consumer program investigation. Their get-out-of-jail-free is that their speeds are all advertised as "up to"

    There's absolutely no way I would pay $200/m for broadband no matter how fast it is!
      My ComputerSystem Spec
  3.    28 Sep 2017 #13
    Join Date : Sep 2014
    New Orleans Northshore
    Posts : 232
    Win 10 pro Upgraded from 8.1

    Quote Originally Posted by SteveGPhoto View Post
    Spent the best part of an hour on the phone with them just before starting this thread. They are adamant that there's nothing wrong at their end but are sending an engineer on Monday.
    Couple of things to check, your cables are the old ones. have you tried putting it some new one at least the lan cable from Cable modem to router and router to your computer. its possible that one of the internal wires has gone bad. This happen to me, took me and the cable guy awhile to figure it out. Once I changed out the cable between modem and router my upload went to 4mb as it should have been
    The repair guy will test your line coming out of the Modem have him show you this figure if it is showing the correct speeds, then the problem is your router or cables.
    Check the settings on your Router and insure it is up to date with firmware
      My ComputerSystem Spec
  4.    28 Sep 2017 #14
    Join Date : Mar 2015
    New Mexico
    Posts : 1,328
    Windows 10 Pro,

    Quote Originally Posted by SteveGPhoto View Post
    Whilst checking the settings for the network adapter I noticed that W10 reports the adapter as being an nVidia nForce with max speed of 100Mbps but the manual for the mobo (ASUS M2N68-CM) says it should be a 1Gb Realtek. Is it possible that Windows has applied a driver update and use the wrong one?
    Since this motherboard has a gigabit connector installed M2N68-CM | Motherboards | ASUS Global
    I would venture that you are using the wrong connection or driver. Get into your BIOS and poke around.
      My ComputerSystem Spec
  5.    29 Sep 2017 #15
    Join Date : Dec 2015
    Bristol (UK)
    Posts : 27
    Windows 10 x64
    Thread Starter

    Quote Originally Posted by Clintlgm View Post
    Couple of things to check, your cables are the old ones. have you tried putting it some new one at least the lan cable from Cable modem to router and router to your computer. its possible that one of the internal wires has gone bad. This happen to me, took me and the cable guy awhile to figure it out. Once I changed out the cable between modem and router my upload went to 4mb as it should have been
    The repair guy will test your line coming out of the Modem have him show you this figure if it is showing the correct speeds, then the problem is your router or cables.
    Check the settings on your Router and insure it is up to date with firmware
    Hi Clintlgm,

    The modem and router are a single unit and the cables up to the modem/router are new - installed by Virgin Media when we moved into the house back in May.

    This morning I connected my laptop directly to the back of the router via a new ethernet cable (Cat 5e) and the speed results are the same

    VM accessed the router remotely the other day and are happy that the settings are correct.

    If it wasn't for the fact that all 3 computers in the house are suffering the same issues I would say this is starting to look more like a computer problem.
      My ComputerSystem Spec
  6.    29 Sep 2017 #16
    Join Date : Dec 2015
    Bristol (UK)
    Posts : 27
    Windows 10 x64
    Thread Starter

    Quote Originally Posted by Rocky View Post
    Since this motherboard has a gigabit connector installed M2N68-CM | Motherboards | ASUS Global
    I would venture that you are using the wrong connection or driver. Get into your BIOS and poke around.
    Hi Rocky,
    I'm kinda starting to lean towards this but it's odd that 3 computers in the household are seeing the same speed issues. The only commonality between the 3 is they are all running W10, hence my question about an update incorrectly overwriting the driver.

    I'll have apoke about later
      My ComputerSystem Spec

 
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