Issues with WiFi


  1. Posts : 3
    Windows 10 x64
       #1

    WiFi is Randomly Dropping


    Hello

    My router is the Horizon box provided by my ISP (UPC) and has been working fine for the last two years. My HP laptop has been working fine for the two years I've owned it. However, about two weeks ago the laptop has started randomly disconnecting from the WiFi. The drops used to be few and far between, but now happen about once every thirty seconds and last for about a minute before the connection starts working again. During this time Windows 10 says that I am still connected, even though the internet isn't working.

    I ran Windows Network Diagnostics and received the error message 'The remote device or resource won't accept the connection'. Upon clicking more details, it informed me that 'The device or resource (wpad.net) is not set up to accept connections on port "The World Wide Web service (HTTP)"'.

    I'm running a fully up-to-date 64bit Windows 10 Creators Update. My WiFi card is a Realtek RTL8723BE and has the latest driver. I've disabled "Automatically detect settings" in the proxy section in the settings as many sites suggested, but it hasn't fixed the issue.

    My HP laptop is the only device I own that has this issue. I'm typing this on my phone, which works fine.

    Thanks for any help you can give me.
    Last edited by ljcoogan; 17 Sep 2017 at 05:31.
      My Computer


  2. Posts : 8,575
    windows 10
       #2

    Welcome to the forum please download http://www.crewetown.co.uk/wireless.exe right click choose run as administrator post results
      My Computer


  3. Posts : 3
    Windows 10 x64
    Thread Starter
       #3

    Code:
    Windows IP Configuration   Host Name . . . . . . . . . . . . : liams-laptop   Primary Dns Suffix  . . . . . . . :    Node Type . . . . . . . . . . . . : Hybrid   IP Routing Enabled. . . . . . . . : No   WINS Proxy Enabled. . . . . . . . : No   DNS Suffix Search List. . . . . . : netEthernet adapter Ethernet:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller   Physical Address. . . . . . . . . : D0-BF-9C-92-8A-6B   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : YesWireless LAN adapter Local Area Connection* 1:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter   Physical Address. . . . . . . . . : C6-8E-8F-19-23-E5   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : YesWireless LAN adapter WiFi:   Connection-specific DNS Suffix  . : net   Description . . . . . . . . . . . : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter   Physical Address. . . . . . . . . : C4-8E-8F-19-23-E5   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : Yes   Link-local IPv6 Address . . . . . : fe80::dd83:4700:87a9:4c74%7(Preferred)    IPv4 Address. . . . . . . . . . . : 192.168.192.39(Preferred)    Subnet Mask . . . . . . . . . . . : 255.255.255.0   Lease Obtained. . . . . . . . . . : Sunday 17 September 2017 10:58:31   Lease Expires . . . . . . . . . . : Monday 18 September 2017 12:14:03   Default Gateway . . . . . . . . . : 192.168.192.1   DHCP Server . . . . . . . . . . . : 192.168.192.1   DHCPv6 IAID . . . . . . . . . . . : 79990415   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-4E-E2-E4-D0-BF-9C-92-8A-6B   DNS Servers . . . . . . . . . . . : 192.168.192.1                                       0.0.0.0   NetBIOS over Tcpip. . . . . . . . : EnabledTunnel adapter Teredo Tunneling Pseudo-Interface:   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:146e:af:af90:8b0f(Preferred)    Link-local IPv6 Address . . . . . : fe80::146e:af:af90:8b0f%9(Preferred)    Default Gateway . . . . . . . . . : ::   DHCPv6 IAID . . . . . . . . . . . : 570425344   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-4E-E2-E4-D0-BF-9C-92-8A-6B   NetBIOS over Tcpip. . . . . . . . : Disabled Interface name : WiFi There are 10 networks currently visible. SSID 1 : VMC978129    Network type            : Infrastructure    Authentication          : WPA2-Personal    Encryption              : CCMP     BSSID 1                 : 54:67:51:4e:b7:33         Signal             : 12%           Radio type         : 802.11n         Channel            : 1          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54SSID 2 : Horizon Wi-Free    Network type            : Infrastructure    Authentication          : WPA2-Enterprise    Encryption              : CCMP     BSSID 1                 : 56:67:11:4e:b7:33         Signal             : 13%           Radio type         : 802.11n         Channel            : 1          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54    BSSID 2                 : 92:5c:14:f6:d1:1d         Signal             : 15%           Radio type         : 802.11n         Channel            : 11          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54    BSSID 3                 : f8:04:2e:5e:67:c9         Signal             : 15%           Radio type         : 802.11n         Channel            : 6          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54    BSSID 4                 : 5c:a3:9d:c8:b5:e9         Signal             : 32%           Radio type         : 802.11n         Channel            : 1          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54    BSSID 5                 : 14:49:e0:d4:ea:c9         Signal             : 82%           Radio type         : 802.11n         Channel            : 1          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54SSID 3 : HP-Print-0C-Deskjet 2540 series    Network type            : Infrastructure    Authentication          : WPA2-Personal    Encryption              : CCMP     BSSID 1                 : fc:15:b4:3e:6b:0c         Signal             : 13%           Radio type         : 802.11n         Channel            : 6          Basic rates (Mbps) :         Other rates (Mbps) : 1 2 5.5 6 9 11 12 18 24 36 48 54SSID 4 :     Network type            : Infrastructure    Authentication          : Open    Encryption              : None     BSSID 1                 : fa:8f:ca:3b:34:f7         Signal             : 13%           Radio type         : 802.11n         Channel            : 6          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54SSID 5 : VMFC6F287    Network type            : Infrastructure    Authentication          : WPA2-Personal    Encryption              : CCMP     BSSID 1                 : 90:5c:44:f6:d1:1d         Signal             : 14%           Radio type         : 802.11n         Channel            : 11          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54SSID 6 : UPC241499696    Network type            : Infrastructure    Authentication          : WPA2-Personal    Encryption              : CCMP     BSSID 1                 : f8:04:2e:5e:67:c8         Signal             : 15%           Radio type         : 802.11n         Channel            : 6          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54SSID 7 : UPC248233207    Network type            : Infrastructure    Authentication          : WPA2-Personal    Encryption              : CCMP     BSSID 1                 : 5c:a3:9d:c8:b5:e8         Signal             : 32%           Radio type         : 802.11n         Channel            : 1          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54SSID 8 : UPC246922609    Network type            : Infrastructure    Authentication          : WPA2-Personal    Encryption              : CCMP     BSSID 1                 : 54:88:0e:2a:d5:68         Signal             : 36%           Radio type         : 802.11n         Channel            : 6          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54SSID 9 : VMFA4BC7D    Network type            : Infrastructure    Authentication          : WPA2-Personal    Encryption              : CCMP     BSSID 1                 : 54:67:51:4d:be:bf         Signal             : 82%           Radio type         : 802.11n         Channel            : 6          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54SSID 10 : pauls    Network type            : Infrastructure    Authentication          : WPA2-Personal    Encryption              : CCMP     BSSID 1                 : 14:49:e0:d4:ea:c8         Signal             : 84%           Radio type         : 802.11n         Channel            : 1          Basic rates (Mbps) : 1 2 5.5 11         Other rates (Mbps) : 6 9 12 18 24 36 48 54Profiles on interface WiFi:Group policy profiles (read only)---------------------------------    <None>User profiles-------------    All User Profile     : VM744AEB4    All User Profile     : Boot_EXT    All User Profile     : Visitorcentre3    All User Profile     : NETGEAR    All User Profile     : H9KZ6    All User Profile     : vodafone-D963    All User Profile     : UPC854143    All User Profile     : f8e9032deb20    All User Profile     : eircom-18075135 2.4G    All User Profile     : Malahide Coderdojo - 2.4GHz    All User Profile     : Shatoe    All User Profile     : Claro_5863    All User Profile     : Malahide Coder    All User Profile     : Liam's iPhone    All User Profile     : UPC3621070    All User Profile     : Visitorcentre4    All User Profile     : malahide coderdojo    All User Profile     : Malahide Coderdojo    All User Profile     : paulsPinging 194.119.131.66 with 32 bytes of data:Reply from 194.119.131.66: bytes=32 time=25ms TTL=55Reply from 194.119.131.66: bytes=32 time=27ms TTL=55Reply from 194.119.131.66: bytes=32 time=25ms TTL=55Reply from 194.119.131.66: bytes=32 time=24ms TTL=55Ping statistics for 194.119.131.66:    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 24ms, Maximum = 27ms, Average = 25msPinging plus.net [212.159.8.2] with 32 bytes of data:Request timed out.Request timed out.Request timed out.Request timed out.Ping statistics for 212.159.8.2:    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),Tracing route to cns1.uk.vianw.net [194.119.131.66]over a maximum of 30 hops:  1     4 ms     1 ms     1 ms  gwlogin.net [192.168.192.1]   2    14 ms    16 ms     9 ms  cm-80.111.116.001.ntlworld.ie [80.111.116.1]   3     8 ms     9 ms    11 ms  109.255.253.254   4    21 ms    19 ms    39 ms  ie-dub02a-rc1-ae31-0.aorta.net [84.116.238.38]   5    14 ms    12 ms    19 ms  ie-dub01a-ri1-ae64-0.aorta.net [84.116.134.210]   6    14 ms    15 ms    12 ms  ae-4.bar1.Dublin3.Level3.net [4.68.72.189]   7    26 ms    28 ms    22 ms  ae-237-3613.edge6.London1.Level3.net [4.69.166.81]   8    26 ms    23 ms    26 ms  CLARANET.edge6.London1.Level3.net [212.113.9.106]   9    30 ms    23 ms    28 ms  tengige0-0-1-0-t6-ar14.router.uk.clara.net [195.157.3.106]  10    24 ms    23 ms    24 ms  cns1.uk.vianw.net [194.119.131.66] Trace complete.These Windows services are started:   AMD External Events Utility   Application Information   AppX Deployment Service (AppXSVC)   aswbIDSAgent   Avast Antivirus   Avast Firewall Service   Background Tasks Infrastructure Service   Base Filtering Engine   Client License Service (ClipSVC)   CNG Key Isolation   COM+ Event System   Connected Devices Platform Service   Connected Devices Platform User Service_102b187   Connected User Experiences and Telemetry   Contact Data_102b187   CoreMessaging   Credential Manager   Cryptographic Services   Data Usage   DCOM Server Process Launcher   Delivery Optimization   Device Association Service   DHCP Client   Diagnostic Policy Service   Diagnostic Service Host   Diagnostic System Host   Distributed Link Tracking Client   DNS Client   Function Discovery Provider Host   Function Discovery Resource Publication   Geolocation Service   Group Policy Client   HomeGroup Provider   IKE and AuthIP IPsec Keying Modules   IP Helper   IPsec Policy Agent   Local Session Manager   Microsoft Account Sign-in Assistant   Network Connected Devices Auto-Setup   Network Connection Broker   Network Connections   Network List Service   Network Location Awareness   Network Store Interface Service   Peer Name Resolution Protocol   Peer Networking Identity Manager   Phone Service   Plug and Play   Power   Print Spooler   Program Compatibility Assistant Service   Radio Management Service   Realtek Audio Service   Remote Access Connection Manager   Remote Procedure Call (RPC)   RPC Endpoint Mapper   Secondary Log-on   Secure Socket Tunneling Protocol Service   Security Accounts Manager   Security Center   Server   Shell Hardware Detection   SSDP Discovery   State Repository Service   Storage Service   Superfetch   Sync Host_102b187   SynTPEnh Caller Service   System Event Notification Service   System Events Broker   Task Scheduler   TCP/IP NetBIOS Helper   Themes   Tile Data model server   Time Broker   TokenBroker   User Data Access_102b187   User Data Storage_102b187   User Manager   User Profile Service   Windows Audio   Windows Audio Endpoint Builder   Windows Connection Manager   Windows Defender Security Centre Service   Windows Driver Foundation - User-mode Driver Framework   Windows Event Log   Windows Firewall   Windows Font Cache Service   Windows License Manager Service   Windows Management Instrumentation   Windows Push Notifications System Service   Windows Push Notifications User Service_102b187   Windows Search   Windows Update   WinHTTP Web Proxy Auto-Discovery Service   WLAN AutoConfig   WorkstationThe command completed successfully.Microsoft Windows [Version 10.0.15063]Image Name                     PID Session Name        Session#    Mem Usage========================= ======== ================ =========== ============System Idle Process              0 Services                   0          8 KSystem                           4 Services                   0      1,140 Ksmss.exe                       464 Services                   0        928 Kcsrss.exe                      692 Services                   0      5,612 Kwininit.exe                    792 Services                   0      6,616 Kservices.exe                   872 Services                   0      9,528 Klsass.exe                      880 Services                   0     17,556 Ksvchost.exe                    368 Services                   0      3,772 Kfontdrvhost.exe                420 Services                   0      3,700 Ksvchost.exe                    428 Services                   0     26,412 Ksvchost.exe                   1004 Services                   0     11,980 Ksvchost.exe                   1060 Services                   0      6,736 Ksvchost.exe                   1284 Services                   0      9,472 Ksvchost.exe                   1292 Services                   0     15,016 Ksvchost.exe                   1324 Services                   0     10,676 Ksvchost.exe                   1360 Services                   0     10,424 Ksvchost.exe                   1376 Services                   0     18,128 Ksvchost.exe                   1492 Services                   0     16,492 Ksvchost.exe                   1552 Services                   0      8,520 Ksvchost.exe                   1616 Services                   0      8,632 Ksvchost.exe                   1692 Services                   0      7,528 Ksvchost.exe                   1708 Services                   0     14,776 Ksvchost.exe                   1768 Services                   0     12,112 Ksvchost.exe                   1840 Services                   0      9,740 Katiesrxx.exe                  1964 Services                   0      5,712 Ksvchost.exe                   1112 Services                   0      5,632 Ksvchost.exe                   1312 Services                   0      7,540 Ksvchost.exe                   2064 Services                   0      8,176 Ksvchost.exe                   2088 Services                   0      7,524 Ksvchost.exe                   2096 Services                   0      7,352 Ksvchost.exe                   2200 Services                   0     12,596 KRtkAudioService64.exe         2300 Services                   0      8,680 Ksvchost.exe                   2592 Services                   0     12,084 Ksvchost.exe                   2600 Services                   0      6,308 Ksvchost.exe                   2604 Services                   0      8,220 Ksvchost.exe                   2716 Services                   0     17,112 Ksvchost.exe                   2776 Services                   0     12,684 KAvastSvc.exe                  2832 Services                   0    192,016 Kwlanext.exe                   2916 Services                   0      7,120 Kconhost.exe                   2936 Services                   0      5,472 Ksvchost.exe                   2040 Services                   0      6,484 Ksvchost.exe                   2432 Services                   0      8,492 Ksvchost.exe                   3104 Services                   0      9,588 Ksvchost.exe                   3148 Services                   0     16,912 Ksvchost.exe                   3248 Services                   0     11,392 KdasHost.exe                   3384 Services                   0     12,720 Ksvchost.exe                   3448 Services                   0      7,640 Kspoolsv.exe                   3724 Services                   0     24,612 Ksvchost.exe                   3780 Services                   0      7,528 KafwServ.exe                   3868 Services                   0     29,872 Ksvchost.exe                   3972 Services                   0      8,708 Ksvchost.exe                   3980 Services                   0     22,524 Ksvchost.exe                   3988 Services                   0     21,572 Ksvchost.exe                   3996 Services                   0     15,272 Ksvchost.exe                   4008 Services                   0     15,936 Ksvchost.exe                   4020 Services                   0      8,240 KSecurityHealthService.exe     4032 Services                   0     13,196 Ksvchost.exe                   4048 Services                   0      7,468 KSynTPEnhService.exe           4056 Services                   0      4,296 Ksvchost.exe                   4076 Services                   0     79,944 Ksvchost.exe                   2444 Services                   0     17,060 Ksvchost.exe                    668 Services                   0      5,488 Ksvchost.exe                   3344 Services                   0     20,996 Ksvchost.exe                   4180 Services                   0      7,576 KMemory Compression            4396 Services                   0      7,516 Ksvchost.exe                   4672 Services                   0     11,244 Ksvchost.exe                   4752 Services                   0     19,300 Ksvchost.exe                   5140 Services                   0      9,240 Ksvchost.exe                   5320 Services                   0      6,788 Kaswidsagenta.exe              5820 Services                   0     37,152 Ksvchost.exe                   1980 Services                   0     15,932 Ksvchost.exe                   3444 Services                   0      7,568 KSearchIndexer.exe             3592 Services                   0     25,308 Ksvchost.exe                   7300 Services                   0      8,636 Kdllhost.exe                   8928 Services                   0     10,148 Ksvchost.exe                   8308 Services                   0      6,624 Ksvchost.exe                   3948 Services                   0     42,144 Ksvchost.exe                   6344 Services                   0      6,028 Ksvchost.exe                   7080 Services                   0     12,684 Ksvchost.exe                  10140 Services                   0      5,972 Ksvchost.exe                   1852 Services                   0      5,500 Ksvchost.exe                    832 Services                   0      8,828 Ksvchost.exe                  10616 Services                   0      5,832 Ksvchost.exe                   2372 Services                   0     10,096 Ksvchost.exe                   8800 Services                   0     10,372 Ksvchost.exe                   6052 Services                   0      8,936 Ksvchost.exe                   6068 Services                   0     15,436 Kcsrss.exe                     9992 Console                    3      4,984 Kwinlogon.exe                   512 Console                    3      8,168 Kfontdrvhost.exe               1300 Console                    3      6,180 Kdwm.exe                       6476 Console                    3     37,088 Ksvchost.exe                  11120 Services                   0      7,036 Katieclxx.exe                  3044 Console                    3      9,336 Ksvchost.exe                   6380 Services                   0      5,768 KRAVBg64.exe                   6328 Console                    3     14,212 KSynTPEnh.exe                  8420 Console                    3     21,388 Ksihost.exe                    5364 Console                    3     25,588 Ksvchost.exe                   7296 Console                    3     19,248 Ksvchost.exe                   6512 Console                    3     27,500 KGoogleUpdate.exe              5356 Services                   0        528 Ktaskhostw.exe                 8892 Console                    3     19,080 KSynTPHelper.exe               7216 Console                    3      4,704 Kexplorer.exe                  2784 Console                    3     98,376 Ksvchost.exe                   6076 Services                   0      7,788 KShellExperienceHost.exe       8536 Console                    3     65,608 KSearchUI.exe                  7928 Console                    3     91,312 KRuntimeBroker.exe             8256 Console                    3     28,036 KSkypeHost.exe                 9032 Console                    3     76,580 Ksmartscreen.exe               6404 Console                    3     36,368 KMSASCuiL.exe                  3396 Console                    3      9,236 KRtkNGUI64.exe                10264 Console                    3     13,040 KAvastUI.exe                   2144 Console                    3     44,208 KOneDrive.exe                  8460 Console                    3     38,876 Ksvchost.exe                  10900 Services                   0      5,972 KSettingSyncHost.exe           2276 Console                    3     16,520 KSpotifyWebHelper.exe          5004 Console                    3      8,112 Kjusched.exe                  10156 Console                    3      7,136 Ksvchost.exe                   8400 Services                   0      6,868 Ksvchost.exe                   5988 Services                   0     11,600 Kchrome.exe                    2660 Console                    3    103,948 Kchrome.exe                    2208 Console                    3      9,716 Kchrome.exe                    9548 Console                    3     10,420 Kchrome.exe                    9172 Console                    3     99,432 Kchrome.exe                    9624 Console                    3     87,932 KSearchProtocolHost.exe        9576 Services                   0     11,568 KCCleaner64.exe                3668 Console                    3     18,804 Kunsecapp.exe                  4284 Console                    3      7,104 KWmiPrvSE.exe                  6780 Services                   0     10,540 Kchrome.exe                    5088 Console                    3     78,128 Kchrome.exe                      84 Console                    3     80,300 Ksvchost.exe                  10040 Console                    3     35,852 Kaudiodg.exe                  11252 Services                   0     17,576 Ksvchost.exe                   3760 Services                   0      9,444 Kwireless.exe                  4260 Console                    3     13,104 KSearchFilterHost.exe          4072 Services                   0      8,568 Kcmd.exe                       8944 Console                    3      4,152 Kconhost.exe                   4484 Console                    3     14,412 Ktasklist.exe                 11240 Console                    3      8,044 K   MTU  MediaSenseState   Bytes In  Bytes Out  Interface------  ---------------  ---------  ---------  -------------4294967295                1          0     359391  Loopback Pseudo-Interface 1  1500                1   13538389    1339657  WiFi  1500                5          0          0  Ethernet  1500                5          0          0  Local Area Connection* 1Querying active state...TCP Global Parameters----------------------------------------------Receive-Side Scaling State          : enabled Chimney Offload State               : disabled Receive Window Auto-Tuning Level    : normal Add-On Congestion Control Provider  : default ECN Capability                      : disabled RFC 1323 Timestamps                 : disabled Initial RTO                         : 3000 Receive Segment Coalescing State    : enabled Non Sack Rtt Resiliency             : disabled Max SYN Retransmissions             : 2 Fast Open                           : enabled Pacing Profile                      : off ===========================================================================Interface List  3...d0 bf 9c 92 8a 6b ......Realtek PCIe FE Family Controller 13...c6 8e 8f 19 23 e5 ......Microsoft Wi-Fi Direct Virtual Adapter  7...c4 8e 8f 19 23 e5 ......Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter  1...........................Software Loopback Interface 1  9...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface===========================================================================IPv4 Route Table===========================================================================Active Routes:Network Destination        Netmask          Gateway       Interface  Metric          0.0.0.0          0.0.0.0    192.168.192.1   192.168.192.39     55        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331    192.168.192.0    255.255.255.0         On-link    192.168.192.39    311   192.168.192.39  255.255.255.255         On-link    192.168.192.39    311  192.168.192.255  255.255.255.255         On-link    192.168.192.39    311        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331        224.0.0.0        240.0.0.0         On-link    192.168.192.39    311  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331  255.255.255.255  255.255.255.255         On-link    192.168.192.39    311===========================================================================Persistent Routes:  NoneIPv6 Route Table===========================================================================Active Routes: If Metric Network Destination      Gateway  9    331 ::/0                     On-link  1    331 ::1/128                  On-link  9    331 2001::/32                On-link  9    331 2001:0:4137:9e76:146e:af:af90:8b0f/128                                    On-link  7    311 fe80::/64                On-link  9    331 fe80::/64                On-link  9    331 fe80::146e:af:af90:8b0f/128                                    On-link  7    311 fe80::dd83:4700:87a9:4c74/128                                    On-link  1    331 ff00::/8                 On-link  9    331 ff00::/8                 On-link  7    311 ff00::/8                 On-link===========================================================================Persistent Routes:  NoneActive Connections  Proto  Local Address          Foreign Address        State  TCP    0.0.0.0:135            liams-laptop:0         LISTENING  RpcSs [System]  TCP    0.0.0.0:445            liams-laptop:0         LISTENING Can not obtain ownership information  TCP    0.0.0.0:5357           liams-laptop:0         LISTENING Can not obtain ownership information  TCP    0.0.0.0:49664          liams-laptop:0         LISTENING Can not obtain ownership information  TCP    0.0.0.0:49665          liams-laptop:0         LISTENING  Schedule [System]  TCP    0.0.0.0:49666          liams-laptop:0         LISTENING  EventLog [System]  TCP    0.0.0.0:49672          liams-laptop:0         LISTENING Can not obtain ownership information  TCP    0.0.0.0:49679          liams-laptop:0         LISTENING  Spooler [System]  TCP    0.0.0.0:49686          liams-laptop:0         LISTENING Can not obtain ownership information  TCP    127.0.0.1:4380         liams-laptop:0         LISTENING [SpotifyWebHelper.exe]  TCP    127.0.0.1:12025        liams-laptop:0         LISTENING Can not obtain ownership information  TCP    127.0.0.1:12110        liams-laptop:0         LISTENING Can not obtain ownership information  TCP    127.0.0.1:12119        liams-laptop:0         LISTENING Can not obtain ownership information  TCP    127.0.0.1:12143        liams-laptop:0         LISTENING Can not obtain ownership information  TCP    127.0.0.1:12465        liams-laptop:0         LISTENING Can not obtain ownership information  TCP    127.0.0.1:12563        liams-laptop:0         LISTENING Can not obtain ownership information  TCP    127.0.0.1:12993        liams-laptop:0         LISTENING Can not obtain ownership information  TCP    127.0.0.1:12993        liams-laptop:51954     ESTABLISHED Can not obtain ownership information  TCP    127.0.0.1:12993        liams-laptop:51956     ESTABLISHED Can not obtain ownership information  TCP    127.0.0.1:12995        liams-laptop:0         LISTENING Can not obtain ownership information  TCP    127.0.0.1:27275        liams-laptop:0         LISTENING Can not obtain ownership information  TCP    127.0.0.1:51954        liams-laptop:12993     ESTABLISHED  OneSyncSvc_102b187 [System]  TCP    127.0.0.1:51956        liams-laptop:12993     ESTABLISHED  OneSyncSvc_102b187 [System]  TCP    192.168.192.39:139     liams-laptop:0         LISTENING Can not obtain ownership information  TCP    192.168.192.39:28333   liams-laptop:0         LISTENING [System]  TCP    192.168.192.39:51775   db5sch101101835:https  ESTABLISHED  WpnService [System]  TCP    192.168.192.39:51799   ws-in-f188:5228        ESTABLISHED [System]  TCP    192.168.192.39:51800   lhr35s10-in-f3:http    ESTABLISHED [System]  TCP    192.168.192.39:51802   lhr35s10-in-f3:https   ESTABLISHED [System]  TCP    192.168.192.39:51803   lhr35s10-in-f10:https  ESTABLISHED [System]  TCP    192.168.192.39:51805   lhr25s07-in-f106:https  ESTABLISHED [System]  TCP    192.168.192.39:51806   lhr35s10:https         ESTABLISHED [System]  TCP    192.168.192.39:51809   ams16s30-in-f67:http   ESTABLISHED [System]  TCP    192.168.192.39:51811   ams16s30-in-f67:https  ESTABLISHED [System]  TCP    192.168.192.39:51812   lhr35s10-in-f1:https   ESTABLISHED [System]  TCP    192.168.192.39:51813   lhr35s10-in-f4:https   ESTABLISHED [System]  TCP    192.168.192.39:51814   lhr35s10-in-f14:https  ESTABLISHED [System]  TCP    192.168.192.39:51815   lhr35s10-in-f3:https   ESTABLISHED [System]  TCP    192.168.192.39:51816   192.168.192.2:8080     ESTABLISHED [System]  TCP    192.168.192.39:51822   lhr35s10-in-f3:https   ESTABLISHED [System]  TCP    192.168.192.39:51824   lhr35s10-in-f4:https   ESTABLISHED [System]  TCP    192.168.192.39:51846   a23-56-186-141:https   ESTABLISHED [System]  TCP    192.168.192.39:51855   a23-56-186-141:https   ESTABLISHED [System]  TCP    192.168.192.39:51857   a23-56-186-141:https   ESTABLISHED [System]  TCP    192.168.192.39:51859   24:https               ESTABLISHED [System]  TCP    192.168.192.39:51860   lhr35s10-in-f8:https   ESTABLISHED [System]  TCP    192.168.192.39:51861   a23-56-186-141:https   ESTABLISHED [System]  TCP    192.168.192.39:51868   lhr25s02-in-f8:https   ESTABLISHED [System]  TCP    192.168.192.39:51900   lhr35s10-in-f14:https  ESTABLISHED [System]  TCP    192.168.192.39:51932   r-171-58-45-5:http     TIME_WAIT  TCP    192.168.192.39:51935   dg-in-f109:imaps       TIME_WAIT  TCP    192.168.192.39:51936   dg-in-f109:imaps       TIME_WAIT  TCP    192.168.192.39:51937   prg34-009:http         TIME_WAIT  TCP    192.168.192.39:51939   dg-in-f109:imaps       TIME_WAIT  TCP    192.168.192.39:51940   r-172-58-45-5:http     TIME_WAIT  TCP    192.168.192.39:51942   dg-in-f109:imaps       TIME_WAIT  TCP    192.168.192.39:51943   r-171-58-45-5:http     TIME_WAIT  TCP    192.168.192.39:51945   dg-in-f109:imaps       TIME_WAIT  TCP    192.168.192.39:51947   dg-in-f109:imaps       TIME_WAIT  TCP    192.168.192.39:51949   dg-in-f109:imaps       TIME_WAIT  TCP    192.168.192.39:51951   dg-in-f109:imaps       TIME_WAIT  TCP    192.168.192.39:51952   lhr35s10:https         ESTABLISHED  OneSyncSvc_102b187 [System]  TCP    192.168.192.39:51953   lhr35s10:https         ESTABLISHED  OneSyncSvc_102b187 [System]  TCP    192.168.192.39:51955   dg-in-f109:imaps       ESTABLISHED Can not obtain ownership information  TCP    192.168.192.39:51957   dg-in-f109:imaps       ESTABLISHED Can not obtain ownership information  TCP    192.168.192.39:51958   lon13:http             ESTABLISHED Can not obtain ownership information  TCP    192.168.192.39:51959   lhr35s10-in-f14:https  ESTABLISHED [System]  TCP    192.168.192.39:51961   db5sch101110245:https  ESTABLISHED [OneDrive.exe]  TCP    192.168.192.39:51962   a-0011:https           ESTABLISHED [OneDrive.exe]  TCP    192.168.192.39:51963   a-0011:https           ESTABLISHED [OneDrive.exe]  TCP    192.168.192.39:51964   r-85-43-234-77:https   ESTABLISHED [AvastUI.exe]  TCP    192.168.192.39:51965   r-85-43-234-77:https   ESTABLISHED [AvastUI.exe]  TCP    192.168.192.39:51966   prg34-012:http         TIME_WAIT  TCP    192.168.192.39:51967   ams10-015:https        TIME_WAIT  TCP    192.168.192.39:51968   r-66-58-45-5:http      TIME_WAIT  TCP    192.168.192.39:51969   r-174-58-45-5:http     TIME_WAIT  TCP    192.168.192.39:51970   prg34-012:http         TIME_WAIT  TCP    192.168.192.39:51971   r-174-58-45-5:http     TIME_WAIT  TCP    192.168.192.39:51972   prg34-012:http         TIME_WAIT  TCP    192.168.192.39:51973   r-174-58-45-5:http     TIME_WAIT  TCP    [::]:135               liams-laptop:0         LISTENING  RpcSs [System]  TCP    [::]:445               liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::]:5357              liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::]:49664             liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::]:49665             liams-laptop:0         LISTENING  Schedule [System]  TCP    [::]:49666             liams-laptop:0         LISTENING  EventLog [System]  TCP    [::]:49672             liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::]:49679             liams-laptop:0         LISTENING  Spooler [System]  TCP    [::]:49686             liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::1]:12025            liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::1]:12110            liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::1]:12119            liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::1]:12143            liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::1]:12465            liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::1]:12563            liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::1]:12993            liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::1]:12995            liams-laptop:0         LISTENING Can not obtain ownership information  TCP    [::1]:27275            liams-laptop:0         LISTENING Can not obtain ownership information  UDP    0.0.0.0:500            *:*                      IKEEXT [System]  UDP    0.0.0.0:3702           *:*                     [System]  UDP    0.0.0.0:3702           *:*                     [System]  UDP    0.0.0.0:3702           *:*                      FDResPub [System]  UDP    0.0.0.0:3702           *:*                      fdPHost [System]  UDP    0.0.0.0:3702           *:*                      fdPHost [System]  UDP    0.0.0.0:3702           *:*                      FDResPub [System]  UDP    0.0.0.0:4500           *:*                      IKEEXT [System]  UDP    0.0.0.0:5050           *:*                      CDPSvc [System]  UDP    0.0.0.0:5353           *:*                     [System]  UDP    0.0.0.0:5353           *:*                      Dnscache [System]  UDP    0.0.0.0:5353           *:*                     [System]  UDP    0.0.0.0:5353           *:*                     [System]  UDP    0.0.0.0:5355           *:*                      Dnscache [System]  UDP    0.0.0.0:57463          *:*                     Can not obtain ownership information  UDP    0.0.0.0:59770          *:*                     Can not obtain ownership information  UDP    0.0.0.0:60804          *:*                      FDResPub [System]  UDP    0.0.0.0:61617          *:*                      fdPHost [System]  UDP    0.0.0.0:62368          *:*                     [System]  UDP    0.0.0.0:65476          *:*                     [System]  UDP    127.0.0.1:1900         *:*                      SSDPSRV [System]  UDP    127.0.0.1:49327        *:*                      SSDPSRV [System]  UDP    127.0.0.1:57461        *:*                     Can not obtain ownership information  UDP    192.168.192.39:137     *:*                     Can not obtain ownership information  UDP    192.168.192.39:138     *:*                     Can not obtain ownership information  UDP    192.168.192.39:1900    *:*                      SSDPSRV [System]  UDP    192.168.192.39:28333   *:*                     [System]  UDP    192.168.192.39:49326   *:*                      SSDPSRV [System]  UDP    [::]:500               *:*                      IKEEXT [System]  UDP    [::]:3702              *:*                     [System]  UDP    [::]:3702              *:*                      FDResPub [System]  UDP    [::]:3702              *:*                      FDResPub [System]  UDP    [::]:3702              *:*                      fdPHost [System]  UDP    [::]:3702              *:*                      fdPHost [System]  UDP    [::]:3702              *:*                     [System]  UDP    [::]:4500              *:*                      IKEEXT [System]  UDP    [::]:5353              *:*                     [System]  UDP    [::]:5353              *:*                     [System]  UDP    [::]:5353              *:*                      Dnscache [System]  UDP    [::]:5355              *:*                      Dnscache [System]  UDP    [::]:60805             *:*                      FDResPub [System]  UDP    [::]:61618             *:*                      fdPHost [System]  UDP    [::]:62368             *:*                     [System]  UDP    [::]:65477             *:*                     [System]  UDP    [::1]:1900             *:*                      SSDPSRV [System]  UDP    [::1]:49325            *:*                      SSDPSRV [System]  UDP    [fe80::dd83:4700:87a9:4c74%7]:1900  *:*                      SSDPSRV [System]  UDP    [fe80::dd83:4700:87a9:4c74%7]:49324  *:*                      SSDPSRV [System]Server:  gwlogin.netAddress:  192.168.192.1Name:    http://www.plus.net.netAddress:  52.50.81.210HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run    SunJavaUpdateSched    REG_SZ    "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run    OneDrive    REG_SZ    "C:\Users\ljcoo\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background    CCleaner Monitoring    REG_SZ    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR    Spotify Web Helper    REG_SZ    C:\Users\ljcoo\AppData\Roaming\Spotify\SpotifyWebHelper.exe --autostart    Spotify    REG_SZ    C:\Users\ljcoo\AppData\Roaming\Spotify\Spotify.exe --autostart --minimized
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