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  1.    05 Sep 2017 #1
    Join Date : Sep 2017
    Posts : 13
    Windows 10 Pro 64bit (10.0, compilation 15063)

    Long establishing connection to the router on Windows 10


    Hello, I have a problem with establishing a connection with the router.
    Windows for a long time, after booting computer says that my cable is not plugged in.
    The time between establishing and booting computer varies.
    Sometimes it takes 1 minute, sometimes it takes 30 minutes or more.

    I found that, when I run Windows in Safe Mode with a Network connection, establishing is immediate. I thought it was a problem somewhere in my old installation on Windows 10, but then I formatted completely computer. But the problem is still there.

    So I guess, the problem sits somewhere in Windows Services, but I don't know exactly where that's why I'm asking you to help.
      My ComputerSystem Spec
  2.    05 Sep 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,012
    Windows 10 Pro Build 1703

    Hi savander. Welcome to the TenForums @savander

    Interesting that is would connect so quickly in Safe Mode. I think I would try a clean boot and see if you experience the delay or not.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    While on the subject of software do you have any software that manages your connection. Things like Intel Proset, HP wireless assistant, Lenovo connection manager, etc?



    Ken
      My ComputerSystem Spec
  3.    06 Sep 2017 #3
    Join Date : Sep 2017
    Posts : 13
    Windows 10 Pro 64bit (10.0, compilation 15063)
    Thread Starter

    Hi Caledon Ken, thank you for trying. @Caledon Ken

    Ok, so I did a clean boot, it doesn't change anything. Also, I'm using PC instead of a laptop, so I don't have any third party software, only pure Realtek Drivers for network connection.

    Anyway, I tested now Safe Boot with Network and It doesn't work anymore. I am sure, that it worked before (maybe some Windows updates broke it?)

    Maybe it is related to my built-in network card?(spec on my profile). The problem started when my ISP changed connection to the optical fiber, so they gave me new router which can use optical fiber. It's HUAWEI HG8245H.

    But to be honest, if my card wouldn't be compatible, then why I have a network connection? It's just very delayed. I don't understand what's going on.

    I asked my ISP for a help, they came and tested it. The router works properly, works perfectly with their devices. Wi-Fi connection works well as well. They have no idea why it works like that for me...
    It's really annoying to wait sometimes 5minutes and sometimes even an hour.

    Savander
      My ComputerSystem Spec
  4.    06 Sep 2017 #4
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,451
    windows 10

    Can you set a static IP to see if it's DHCP giving the problem
      My ComputerSystem Spec
  5.    06 Sep 2017 #5
    Join Date : Sep 2017
    Posts : 13
    Windows 10 Pro 64bit (10.0, compilation 15063)
    Thread Starter

    I tried, but as I said in the first post, windows give me information "Cable is not plugged in" but it is.


    in ipconfig, says nothing until computer establishes a connection.
    Code:
    Ethernet adapter Ethernet:
    
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
      My ComputerSystem Spec
  6.    06 Sep 2017 #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,012
    Windows 10 Pro Build 1703

    When you said you tried Static IP were you successful in setting the IP regardless of whether it said cable plugged in or not.

    You don't have to be connected to anything to set a static IP.

    Next thing I would try is open the device properties in Device Manager and head to the Power Management tab. Uncheck the box that allows the computer to power off adapter to save power.

    I would also look at the actual adapter settings. Lots will be set to auto and it could be having problems settling in. Set the speed 1000Mbps, (assuming nic and router support this speed), full duplex for wired.
      My ComputerSystem Spec
  7.    06 Sep 2017 #7
    Join Date : Sep 2017
    Posts : 13
    Windows 10 Pro 64bit (10.0, compilation 15063)
    Thread Starter

    Okay, so I did what you said.
    - Unchecked the box that allows the computer to power off adapter to save power
    - Set to use 1.0 Gbps Full Duplex instead of auto mode under "Advanced" tab -> Speed and Duplex.
    - I'm using now Static IP:
    * IP Address: 192.168.100.6
    * Mask: 255.255.255.0
    * Default Gateway: 192.168.100.1 (Router's IP).

    Nothing changed, establishing connection still takes years. (I restarted computer)

    Maybe I could change something in UEFI Settings? (Boot)
      My ComputerSystem Spec
  8.    06 Sep 2017 #8
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,451
    windows 10

    Is the router gigabyte or 100meg? Most routers/PC can't handle full duplex it sends and receives at the same time knock full duplex off and if it's still a problem drop back to 100 meg
      My ComputerSystem Spec
  9.    06 Sep 2017 #9
    Join Date : Sep 2017
    Posts : 13
    Windows 10 Pro 64bit (10.0, compilation 15063)
    Thread Starter

    Yes, it's gigabyte router
    Click image for larger version. 

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    My card network is 1gbps as well
      My ComputerSystem Spec
  10.    06 Sep 2017 #10
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,012
    Windows 10 Pro Build 1703

    Okay I would reset those things back to the way they were.
    In the following chart it explains the lights on your port. When yours is working are you get the speed you expected, does light indicate same.

    Click image for larger version. 

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    On page 50 it talks to Dr. Lan feature in BIOS, I would shut off

    Click image for larger version. 

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    Ken
      My ComputerSystem Spec

 
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