Windows 10: internet connection, browsers working poorly in normal mode. Solved

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  1.    03 Sep 2017 #1

    internet connection, browsers working poorly in normal mode.


    Windows 10
    64bit

    Like the title says, internet speed is fine in safe mode but low and intermittent (connection) in normal mode. There are threads here that offer tips, but none of them worked for me. Any ideas welcome.

    Cheerio Chris
      My ComputerSystem Spec


  2. Posts : 38,043
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       03 Sep 2017 #2

    Hi there. You may want to try this.

    Resetting Network Adapter (Winsock Reset)

    Open Command Prompt as administrator

    Type “netsh winsock reset” (without parenthesis) and hit Enter

    Wait for the Command Prompt to run through the reset. Once it’s complete, you’ll see the message “Winsock reset completed successfully”.

    Restart your computer to finish.
      My ComputersSystem Spec

  3.    04 Sep 2017 #3

    Thanks alot HipsieGypsie. Tried your suggestion but the internet is still slow in normal mode and lightning fast in safe mode. I renewed the 2 winsock files about a week ago and it worked for a couple of days then went back to being pretty bad. Maybe my problem has something to do with the fact that I uninstalled one cloud. Recently I reinstalled it and that also worked for a short time. Its a mystery!
      My ComputerSystem Spec

  4.    04 Sep 2017 #4

    Hi.
    You could try installing Glasswire (free version) to see if something (that doesn't load in safe mode) is sucking your bandwidth.
    Download Firewall Software by GlassWire
    .
      My ComputerSystem Spec


  5. Posts : 18,852
    Windows 10 Insider Preview Build 17083
       04 Sep 2017 #5

    simrick said: View Post
    Hi.
    You could try installing Glasswire (free version) to see if something (that doesn't load in safe mode) is sucking your bandwidth.
    Download Firewall Software by GlassWire
    .
    Watching to see how the OP does with this suggestion; will add it to my arsenal.
      My ComputerSystem Spec


  6. Posts : 38,043
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       04 Sep 2017 #6

    You’re welcome, @boomerang.

    Which browser are you using or does it matter which one you use if getting the same results?

    Which antivirus do you use? Does/did it report finding anything? You may want to try this:

    https://support.microsoft.com/en-us/...-protect-my-pc

    No need for third-party software. Press the Windows key > Type > Task Manager > Expand the window > If it’s the first time opened, down at the bottom click “Show more” > It should open to Processes tab > Look at the Network column to see what’s using it the most. Please report that/those percentages.

    You may want to try: Use DISM to Repair Windows 10 Image Windows 10 Performance Maintenance Tutorials

    Then: Run SFC Command in Windows 10 Windows 10 Performance Maintenance Tutorials

    If the problem persists, open Command Prompt (as Admin) and type each of these commands and allow each one to finish. This resets your TCP/IP stack.

    ipconfig /flushdns
    nbtstat -R
    nbtstat -RR
    netsh int reset all
    netsh int ip reset
    netsh winsock reset
    Last edited by Tony K; 05 Sep 2017 at 11:16.
      My ComputersSystem Spec


  7. Posts : 18,852
    Windows 10 Insider Preview Build 17083
       04 Sep 2017 #7

    @boomerang

    You said that the problem does not show up in safe mode. My first suggestion is to run an AV like Malwarebytes Free (MBAM). Be sure to enable scanning for rootkits, because it's not selected by default. (Windows Defender is good, but doesn’t always catch everything.)

    If the system is clean, my second suggestion would be that you perform a clean boot, then start enabling things 2 or 3 at a time, until the problem reappears. Brink has written an excellent tutorial for this procedure:

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts Windows 10 Performance Maintenance Tutorials

    Another option is to use Glasswire (as Simrick suggested) to turn off the internet connection to the different programs/services until you find the problem."
      My ComputerSystem Spec


  8. COMPUTIAC Guest
       05 Sep 2017 #8

    Wynona said: View Post
    @boomerang

    You said that the problem does not show up in safe mode. My first suggestion is to run an AV like Malwarebytes Free (MBAM). Be sure to enable scanning for rootkits, because it's not selected by default. (Windows Defender is good, but doesn’t always catch everything.)

    If the system is clean, my second suggestion would be that you perform a clean boot, then start enabling things 2 or 3 at a time, until the problem reappears. Brink has written an excellent tutorial for this procedure:

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts Windows 10 Performance Maintenance Tutorials

    Another option is to use Glasswire (as Simrick suggested) to turn off the internet connection to the different programs/services until you find the problem."
    @Wynona the OP might not be familiar with MBAM.

    Link to Malwarebytes Free here:
    Malwarebytes | Free Cyber Security & Anti-Malware Software
      My ComputerSystem Spec


  9. Posts : 18,852
    Windows 10 Insider Preview Build 17083
       05 Sep 2017 #9

    COMPUTIAC said: View Post
    @Wynona the OP might not be familiar with MBAM.

    Link to Malwarebytes Free here:
    Malwarebytes | Free Cyber Security & Anti-Malware Software
    Thanks, Bob!
      My ComputerSystem Spec

  10.    05 Sep 2017 #10

    Thanks guys!
    I downloaded MBAM and scanned with rootkits checked but there were none found.
    I still have to run the DISM and SFC.
    Tried the task manager but the network column only rises with loading new images in the browser.
    Tried the boot without services and that makes a difference but as yet haven't nailed the guilty service yet. Thankyou very much for your help. Still have some of the fixes you all suggested to implement and will let you know how it goes.

    Chris
      My ComputerSystem Spec


 
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