Cannot connect with network location (QNAP)


  1. Posts : 1
    10
       #1

    Cannot connect with network location (QNAP)


    Hi,
    I would like to map a network location (QNAP) on computer running Windows 10. There aren't any problems with it on other PC's, also with Windows 10. All computers are in company's domain.

    When I try to connect there is info: [IP address] is not available. We cannot connect you with this location, bacuse Your domain is not unavailable.

    Does anybody know how to solve this?

    Thanks.
      My Computer

  2. Samuria's Avatar
    Posts : 6,058
    windows 10
       #2

    Welcome to the forum. Try mapping via IP not name run tracert see if that can reach it or were it stops
      My Computer

  3. bro67's Avatar
    Posts : 8,351
    Mac OS Catalina
       #3

    QNAP should have a utility like Synology to allow you to find the NAS. What model is your QNAP?
      My Computers


  4. Posts : 3
    Windows 10
       #4

    Try changing the server name (System > General Settings > System Administration), apply, change back to original name, apply. Works for me every time. I have to do this from time to time, especially after power to the NAS is interrupted.
      My Computer

  5. bro67's Avatar
    Posts : 8,351
    Mac OS Catalina
       #5

    Atanoman said:
    Try changing the server name (System > General Settings > System Administration), apply, change back to original name, apply. Works for me every time. I have to do this from time to time, especially after power to the NAS is interrupted.
    You should not have to do that if you set a Static IP for the NAS and other devices like printers, router/gateway, smartswitch. The reason to set a Static IP, is so that you are not spending countless hours looking for the device. Also a power outage should not make the gateway or the NAS lose the IP, unless you have something going on to cause it r using a computer as a poor man's server/nas.
      My Computers


  6. Posts : 3
    Windows 10
       #6

    The NAS has a static IP and is mapped using the IP address, not the server name. You can say it shouldn't fix the problem all day, but it does. I have a TS-212.
      My Computer

  7. bro67's Avatar
    Posts : 8,351
    Mac OS Catalina
       #7

    Atanoman said:
    The NAS has a static IP and is mapped using the IP address, not the server name. You can say it shouldn't fix the problem all day, but it does. I have a TS-212.
    The issue would be with your router or setup on the QNAP. Who is your ISP and did they provide the gateway that you are using, or are you using your own?
      My Computers


  8. Posts : 3
    Windows 10
       #8

    This is my intranet, so I don't think they have anything to do with this.. I don't understand why you can't believe this is a QNAP bug. It's not like they don't have plenty of them.
      My Computer

  9. bro67's Avatar
    Posts : 8,351
    Mac OS Catalina
       #9

    Atanoman said:
    This is my intranet, so I don't think they have anything to do with this.. I don't understand why you can't believe this is a QNAP bug. It's not like they don't have plenty of them.
    If you think that it is a bug with the software on your QNAP, then file a bug report. Otherwise I would make sure that you have updated the latest software for your QNAP, set it up properly for how you need it to only have a Static IP, you do not need a Firewall turned on on it, nor do you have to make a change to the IPTables on it.

    All that you need is for the NAS to sit on the network with a assigned Static IP on the device, not in the Gateway, which you never even states who your ISP is or your Gateway manufacturer or model.

    File a Bug report with QNAP and check their forums to see if anyone else is having the same problems.
      My Computers

  10. RBFII's Avatar
    Posts : 2
    Win X Pro
       #10

    I have a TS-212 as well that was lost on my Windows network after a Windows update about 5 months ago but the network visibility to the TS-212 remained for my Linux based PCs. Then again there are times my Windows X pro PCs can not even see their own shares.

    Atanoman said:
    The NAS has a static IP and is mapped using the IP address, not the server name. You can say it shouldn't fix the problem all day, but it does. I have a TS-212.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:57.
Find Us




Windows 10 Forums