Windows 10: Unable to access Internet on Windows 10 PC - Network is working. Solved

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  1.    20 Aug 2017 #11

    I disabled ipv6, but now the computer will not work in windows at all. When it is populating the screen with icons it crashes with 'page fail in non-paged area' the error being with cpuz141_x32.sys. I have not worked out how I can start in safe mode, I have tried various Fn keys on boot up but can only get the BIOS menus. I am now using the machine in Ubuntu off a DVD.
      My ComputerSystem Spec

  2. Posts : 9,009
    Windows 10 Pro x64 Build 1803
       20 Aug 2017 #12

    To get into safe mode power on, when you see spinning dots hold power key until it powers off. Power on, see spinning dots, hold power key until it shuts off.

    On third start it should take you to Advance Startup options.

    Boot to Advanced Startup Options in Windows 10

    I've never seen such a reaction from disabling IPv6. You will also notice in these menu options the option for System Restore.

      My ComputerSystem Spec

  3.    21 Aug 2017 #13

    Thanks very much - I am having a bit of a nightmare. Finally got the PC to start up with IP6 disabled (it is using IP4). I think there is a corrupt file somewhere in my Windows (probably the file cpuz141_x32.sys which always comes up as the problem. I tried a reset of Windows, but it didn't work. The current situation is that my PC can see the other devices on the LAN - Printer, hub, other PC, but they cannot see my PC. I can Ping myself.

    I think I need to re-install Windows 10, but it was installed as an upgrade from Windows 7 for which I no longer have any disks, how will I be able to get the required files?
      My ComputerSystem Spec

  4. Posts : 9,009
    Windows 10 Pro x64 Build 1803
       21 Aug 2017 #14

    Head to Microsoft's Media creation tool, download tool. Start tool and create a USB key. Outlined in Clean Install Tutorial.

    Clean Install Windows 10

    I think if you are not using Windows one of the process will take you to an ISO that you can down load.

    MS servers are holding your activation key, no need to enter as you install, it will self activate.
      My ComputerSystem Spec

  5. Posts : 822
    Windows 10
       21 Aug 2017 #15

    I would uninstall CPU-Z for 32 bits, or manually remove " cpuz141_x32.sys "
    That looks like an old 32 bit driver for CPU-Z.
      My ComputerSystem Spec

  6.    22 Aug 2017 #16

    I have now reinstalled Windows 10 and everything seems to be working. Thanks for all the suggestions!
      My ComputerSystem Spec

  7. Posts : 9,009
    Windows 10 Pro x64 Build 1803
       22 Aug 2017 #17

    Excellent. Glad its working. I wonder why there was such a reaction to removing a communication protocol. One for the memory banks.

      My ComputerSystem Spec

  8.    22 Aug 2017 #18

    Well I had had this problem before. It just got worse, probably a coincidence.
      My ComputerSystem Spec

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