Cannot get Bluetooth to work on Intel AC-7260


  1. Posts : 151
    Windows 10
       #1

    Cannot get Bluetooth to work on Intel AC-7260


    I upgraded the network card and antennas on my laptop back in February. Everything's worked fine so far. But today I bought myself a pair of Bluetooth earbuds that I want to use with my laptop. For the life of me I cannot get my Toshiba Satellite C55D-A5372 and Windows 10 64bit to work with the driver for this card. (most current driver from Intel is 19.71.0.2-64.exe) Keeps giving me a code 10, cannot start device error. How can I fix this?
      My Computer


  2. Posts : 151
    Windows 10
    Thread Starter
       #2

    Trying to figure this out on my own, I came across this cryptic message in device manager for the network card.

    Device PCI\VEN_8086&DEV_08B1&SUBSYS_44708086&REV_73\4&1fbad106&0&0013 requires further installation.

    I don't speak Microsoft registry, but I do recognize this as a key. Translation?
      My Computer

  3. bro67's Avatar
    Posts : 8,346
    Mac OS Catalina
       #3

    The Toshiba's do not have the pin that is used to tell the bios that there is a Bluetooth adapter installed. You can use a USB one if you do need Bluetooth.
      My Computers


 

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