Windows 10: will not connect to internet

  1.    13 Jul 2017 #1

    will not connect to internet

    I am trying to get a friends laptop to connect to internet, it would not connect at his house or office.
    I have connected it to my network, I have 2 desktops and 2 laptops all connecting fine.
    He has edge and firefox, neither connects.
    I have disabled windows firewall and webroot, (paid copy), not the free.
    I ran ccleaner, Malwarebytes, and mrt.
    My internet is fine so I am guessing it is a setting in his laptop.
    HP pavilion, i3 processor, I am sure I am missing something simple but it is a long time since I tried internet settings.
      My ComputerSystem Spec

  2.    13 Jul 2017 #2

    open a cmd prompt type


    post results
      My ComputerSystem Spec

  3.    13 Jul 2017 #3

    how to copy it

    I have the info, how do I copy it
      My ComputerSystem Spec

  4.    13 Jul 2017 #4

    here are 2 disabled

    dchp not enabled under tunnel adapter isatap.home
    dhcp disabled under tunneling pseudo interface
      My ComputerSystem Spec


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