Windows 10: "Not connected-No connections available" PLEASE HELP!

  1.    23 Jun 2017 #1

    "Not connected-No connections available" PLEASE HELP!

    Ok, so here's a little backstory. I went on my laptop for about an hour and got off, nothing unusual, but when I got back on, the wifi/ Ethernet icon on the bottom right of the desktop has an red x on it and says "Not connected-No connections are..." and when I click on it no wifi hotspot shows. I tried plugging in my Ethernet cable and when I usually do this, a white light glows around the Ethernet but when I plugged it in, no light glowed. I then checked my network connections and not one adapter was there when there should be, if I remember correctly, an Ethernet and wifi adapter. I've tried every method on this website [Fix] Network Connections Folder is Empty in Windows, Not Showing Network Adapters List - AskVG

    and I don't know what to do now. If anyone can please provide a solution to what seems to be a rare problem I would be most grateful, if not, can you please tell me what I should do now? Thanks

    ps. If you need any information about my pc or any questions please ask ...
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       23 Jun 2017 #2

    Let's try some simple steps first.

    Does your laptop have a wifi switch that might have got knocked and turned itself off?

    Has airplane mode been activated by any chance?
      My ComputersSystem Spec

  3.    23 Jun 2017 #3

    Thanks for replying, laptop has no wifi switch and airplane mode is definitely not on.
      My ComputerSystem Spec

  4.    23 Jun 2017 #4

    Hey Chris7797,
    Your system specs (pc make/model, win ver, etc) would be helpful.
    1. In Device Manager, did you check Show Hidden Devices (View / Show Hidden Devices) to see if your Network Adapters are still listed?
    2. Have you checked Event Viewer for errors/warnings ?
      My ComputersSystem Spec

  5.    23 Jun 2017 #5

    Open a CMD prompt type

    Ipconfig /all
    Post results
      My ComputerSystem Spec

  6. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       23 Jun 2017 #6

    Do you have any other devices which are successfully connected to the internet using the same router? (Presumably you must have to be posting on here.)

    Have you looked in the BIOS to make sure the network devices are all enabled and showing up?
      My ComputersSystem Spec

  7. Berton's Avatar
    Posts : 5,289
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       23 Jun 2017 #7

    Chris7797 said: View Post
    Thanks for replying, laptop has no wifi switch and airplane mode is definitely not on.
    There's a large number of Notebooks/Laptops that have an Fn+Fx key combination that works as if they were a physical switch. I just yesterday came across a few-months-old HP Notebook that has an HP software feature that can be used to disable the HP Radio Button, something had turned it off. Turning it back on solved the "no connection" issue.
      My ComputerSystem Spec


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