I have a recurrent problem: My hosted website servers keep locking me out due to "anonymous ftp attempts" to log in. I don't know much of anything about ftp, I just don't use it. However, my website servers say that too many anonymous ftp attempts will result in a lockout of my IP, which has been an ongoing issue for months. Tech support at the hosted servers can only say "stop trying to log in using anonymous ftp".
I have no idea how this is occurring nor how to troubleshoot what program on my Windows 10 PCs (both of them do this) is responsible. Can someone help?
Windows 10: How do I troubleshoot "anonymous ftp attempts" from my PCs?
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New 10 Jun 2017 #1
How do I troubleshoot "anonymous ftp attempts" from my PCs?
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New 10 Jun 2017 #2
FTP is used to upload files to the server have you got any web creation tool on your pc that my try and do it. Dont the server keep logs so you can see what ip is trying to connect as it may not be you
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New 10 Jun 2017 #3
It is a log-in issue. The server sees an attempt by an anonymous ftp to log in from my IP. I am not trying to log in via ftp, but use only the authorized login on the WordPress website. My website host says after so many attempts from the anonymous ftp attempt, it blocks the IP. It is my IP and that's the problem. I get locked out of my own website. In the meantime I can't find out what is going on and don't know how to stop the anonymous ftp attempts. I know very little about ftp, but I do know that I don't use it to the best of my knowledge. This issue comes up every couple of months and it is driving me (and my webhost) crazy. I have no idea how to trouble shoot this problem, but my webhost says some program on my PCs is sending an ftp attempt. Interestingly, it occurs no matter which PC I am using (I think). Both PCs are using Windows 10 through the same network, router, and IP.
My research tells me that Windows has an ftp program, but it is on IIS, which I do not have set up or have any knowledge on how to use. Any suggestions on where to begin?
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New 11 Jun 2017 #4
One way to find out if your running a FTP server is to open a Admin Powershell prompt and type
Since I am not running anything related to FTP I changed the port to 443 since I know chrome is running and has that port open.Code:netstat -anao | findstr "\<21\>"
Now I look at the number that is at the end, In my case I am going to pick 9696, then I will Type this command into powershell and search for 9696Code:PS C:\WINDOWS\system32> netstat -anao | findstr "\<443\>" TCP 192.168.100.99:22680 65.52.108.205:443 ESTABLISHED 2888 TCP 192.168.100.99:22683 65.52.108.186:443 ESTABLISHED 8032 TCP 192.168.100.99:23221 184.172.52.107:443 ESTABLISHED 9696 TCP 192.168.100.99:23222 65.55.44.109:443 ESTABLISHED 2536 PS C:\WINDOWS\system32>
And the result if I search for 9696 tells me it's ChromeCode:Get-Process
Now you know the name of the programCode:PS C:\> Get-Process Handles NPM(K) PM(K) WS(K) CPU(s) Id SI ProcessName ------- ------ ----- ----- ------ -- -- ----------- 527 25 15900 25832 1.09 7464 1 ApplicationFrameHost 200 11 2272 6896 1660 1 atieclxx 119 7 1024 3464 1632 0 atiesrxx 201 13 7016 13536 1.22 4616 0 audiodg 239 20 30356 27724 1.38 3532 1 chrome 331 34 67968 76816 40.86 5452 1 chrome 274 41 120580 86784 68.45 5552 1 chrome 239 20 28416 26232 1.05 6472 1 chrome 240 30 75040 67992 64.67 8308 1 chrome 361 54 168152 67580 698.94 8804 1 chrome 239 20 29400 27012 1.25 9332 1 chrome 1788 62 123048 143000 968.20 9696 1 chrome 219 11 2052 8004 0.42 9712 1 chrome 145 11 2008 8520 0.13 9744 1 chrome 386 29 65104 49084 283.13 9852 1 chrome 254 22 39280 25508 1.39 10236 1 chrome 43 4 1980 3068 0.02 3668 1 cmd 235 13 6744 18336 0.83 7884 1 conhost 106 7 5308 5392 0.06 8660 1 conhost 230 12 3728 14644 19.39 9168 1 conhost 603 27 13976 23880 19.59 6408 1 CSISYN~1 715 20 1700 3680 464 0 csrss 496 18 3976 4132 584 1 csrss 598 22 9304 17360 2960 0 dasHost 122 7 1568 6972 2308 0 dllhost 143 8 1884 9188 0.27 2792 1 dllhost 657 36 43020 37184 388 1 dwm 2779 124 62728 111900 1,122.02 1268 1 explorer 45 6 1552 2852 732 0 fontdrvhost 45 7 2320 6160 912 1 fontdrvhost 432 21 4256 12680 2552 0 FoxitConnectedPDFService 145 10 1824 5920 0.45 7176 1 hostssrv64 0 0 52 8 0 0 Idle 1935 23 7792 14728 652 0 lsass 167 15 1884 6228 2508 0 mDNSResponder 0 0 560 154280 3164 0 Memory Compression 581 45 26068 44788 2.08 4928 1 Microsoft.Msn.Weather 922 53 26688 59924 15.11 7036 1 Microsoft.StickyNotes 521 43 32804 37824 3812 1 MouseWithoutBorders 148 10 1924 8864 0.34 5348 1 MSASCuiL 613 62 125388 88792 2844 0 MsMpEng 202 33 18508 9028 4700 0 NisSrv 340 35 29892 21800 2612 0 NLSvc 821 43 31704 46020 99.41 8032 1 OneDrive 123 9 1640 1112 0.09 8568 1 ONENOTEM 729 30 55808 67312 24.16 192 1 powershell 237 12 3300 14032 0.67 8116 1 RemindersServer 749 37 28348 48612 128.89 6584 1 RuntimeBroker 688 64 27180 29084 6652 0 SearchIndexer 885 63 54000 60348 6.58 7120 1 SearchUI 332 15 4028 12812 2680 0 SecurityHealthService 603 10 4540 6960 644 0 services 661 27 24328 8280 487.70 8280 1 SettingSyncHost 1035 43 54244 57488 6.19 7112 1 ShellExperienceHost 570 16 5720 20744 14.80 5820 1 sihost 52 3 464 592 348 0 smss 460 26 6156 10572 2296 0 spoolsv 432 20 5092 12956 100 0 svchost 285 15 3668 12780 676 0 svchost 70 5 916 3088 744 0 svchost 1086 22 10928 31108 788 0 svchost 108 7 1280 6096 928 0 svchost 990 17 6428 11400 948 0 svchost 230 8 2156 5312 992 0 svchost 177 11 2140 9008 1040 0 svchost 490 35 13228 19992 1068 0 svchost 144 9 1872 10392 1076 0 svchost 370 18 5964 11996 1088 0 svchost 209 12 2364 9452 1148 0 svchost 111 8 1560 4872 1248 0 svchost 386 14 11548 10796 1284 0 svchost 191 9 2004 7984 1292 0 svchost 133 8 2956 9440 1400 0 svchost 157 34 7460 9236 1424 0 svchost 388 18 3656 10400 1456 0 svchost 251 10 2616 6888 1480 0 svchost 401 18 5828 12628 1560 0 svchost 145 10 2040 7692 1576 0 svchost 123 11 1816 5516 1720 0 svchost 165 7 1256 4964 1756 0 svchost 507 12 3480 8948 1764 0 svchost 152 9 1948 7072 1780 0 svchost 156 12 1792 7756 1904 0 svchost 164 10 1948 6848 1944 0 svchost 281 12 2872 10716 2032 0 svchost 391 17 4996 11252 2108 0 svchost 179 13 2140 9992 2164 0 svchost 449 19 3944 16884 2260 0 svchost 174 11 2016 7196 2340 0 svchost 236 25 3528 12576 2500 0 svchost 172 8 2000 6136 2516 0 svchost 446 21 5700 18588 2536 0 svchost 83 7 1352 4316 2544 0 svchost 306 20 20760 23492 2560 0 svchost 189 10 2292 7328 2572 0 svchost 164 9 3292 6320 2620 0 svchost 207 16 2492 8124 2632 0 svchost 179 11 2260 11404 2668 0 svchost 235 31 4572 17220 2700 0 svchost 110 7 1228 4708 2716 0 svchost 390 20 7452 13196 2744 0 svchost 400 20 5312 20712 2888 0 svchost 761 28 7428 19468 3704 0 svchost 89 7 1264 4608 3744 0 svchost 377 22 3724 8844 3996 0 svchost 179 10 2008 8012 4068 0 svchost 194 15 6008 8848 4156 0 svchost 159 10 1980 6780 4916 0 svchost 248 12 3348 13072 4984 0 svchost 261 18 4152 9760 5052 0 svchost 129 18 1696 6264 5096 0 svchost 267 14 3472 14596 5136 0 svchost 179 11 2060 8336 5164 0 svchost 298 16 3528 14556 5300 0 svchost 139 7 1664 6028 5336 0 svchost 226 11 2504 7408 5384 0 svchost 248 15 3976 17680 11.95 5408 1 svchost 1166 66 23368 31952 5448 0 svchost 297 16 4132 19276 5500 0 svchost 362 33 3872 12236 5604 0 svchost 346 19 5444 16472 5624 0 svchost 396 20 6800 25036 87.95 5816 1 svchost 210 15 2680 10508 5904 0 svchost 671 32 7456 26764 26.11 6224 1 svchost 550 31 10268 19776 9044 0 svchost 151 9 1712 6848 9348 0 svchost 389 8214 59308 63224 571.19 8648 1 syncthing 611 58 59640 64488 155.86 8204 1 SyncTrayzor 3394 0 148 5912 4 0 System 615 30 17348 43348 4.83 4744 1 SystemSettings 500 34 7920 19984 22.20 3580 1 taskhostw 693 47 15380 37768 68.47 1084 1 TeamViewer 416 25 6304 17960 2728 0 TeamViewer_Service 170 10 1336 6316 3432 1 tv_w32 151 9 1468 5904 4088 1 tv_x64 155 11 1792 6124 2800 0 vmnat 78 7 7436 3864 2772 0 vmnetdhcp 301 16 4772 8520 3612 0 vmware-authd 378 34 25144 13428 4304 0 vmware-hostd 211 12 2492 8312 3620 0 vmware-usbarbitrator64 185 13 2884 13768 0.38 9648 1 vncaddrbook 144 9 1404 5064 2872 0 WindscribeService 141 10 1264 4652 576 0 wininit 236 11 2448 7596 848 1 winlogon 759 55 28272 61712 2.83 7132 1 WinStore.App 165 11 3108 9756 2712 0 WmiPrvSE 143 9 2488 8180 7868 0 WmiPrvSE 674 30 9208 7200 8968 0 wmpnetwk PS C:\>
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New 11 Jun 2017 #5
I'm sorry, but I am not a power user. I followed your example, inputing port 21, and the only TCP port showing was 80 with a value that pairs with "iexplore" (Process Name). Assuming this is internet explorer, that still doesn't tell me the name of a program using port 21. And if I did this correctly, telling me IE is the program gives me no useful information. But thanks anyway.
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New 11 Jun 2017 #6
How are you updating your wordpress site. Do you connect with your Web browser and add or edit your pages that way or do you use a HTML editor.
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New 13 Jun 2017 #8
I think I have been looking at this from the wrong direction.
If you or someone is trying to connect to your server with FTP you should look at the settings for your server and figure out what setting is leaving that port open. It's probably some version of Linux so you may have to look into IPtables to stop it.
There are over 1 million attempts to hack wordpress sites every month if your new to the world of running a web site for fun or profit you might want to hire somebody who can set it up for you, At the very least you may have to spend a week reading your providers help manuals.
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