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  1.    06 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 6
    win10

    VPN error: You might need to change network settings for this conn..


    I have two Surface Pro 4 devices and on one I suddenly I cannot connect to my VPN server, but the other is working ok. I tried uninstalling network adapter, uninstalling all WAN miniports, deleting VPN connection and creating it again, but I am still getting this error:

    Click image for larger version. 

Name:	vpn.JPG 
Views:	35 
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ID:	138345

    And this is from the log:
    Remote Access Event Logs [ Table Of Contents ]
    Event Type: Information
    Event Source: Microsoft-Windows-UserPnp
    Event Category: None
    Event ID: 20001
    Date: 6. 06. 2017
    Time: 19:34:35
    User: NT AUTHORITY\SYSTEM
    Computer: DESKTOP-xyz
    Description:
    Cannot load the NetBIOS gateway DLL component because of the following error: wpdfs.inf_amd64_e898714e5623f0fe\wpdfs.inf


    Event Type: Information
    Event Source: Microsoft-Windows-UserPnp
    Event Category: None
    Event ID: 20003
    Date: 6. 06. 2017
    Time: 19:34:35
    User: NT AUTHORITY\SYSTEM
    Computer: DESKTOP-xyz
    Description:
    Cannot enumerate Registry key values. WUDFWpdFs
      My ComputerSystem Spec
  2.    08 Jun 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    Hi Eastlunder. Welcome to the TenForums @Eastlunder

    I see you removed the adapter and re-installed. I might suggest doing a complete network reset.

    Start=>Settings=>Network & Internet => scroll down right hand side of page, at the bottom Reset Network.

    I would also run these four commands at command prompt(admin). Not not key in information in brackets beside commands, it it there for you to see what each command does.

    ipconfig /flushdns (Clear the dns cache)
    nbtstat -RR (release and refesh NetBIOS names)
    netsh int ip reset (reset ip settings)
    netsh winsock reset (Reset Winsock Catalog)


    Ken
      My ComputerSystem Spec
  3.    08 Jun 2017 #3
    Join Date : Jun 2017
    Posts : 6
    win10
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Hi Eastlunder. Welcome to the TenForums @Eastlunder

    I see you removed the adapter and re-installed. I might suggest doing a complete network reset.

    Start=>Settings=>Network & Internet => scroll down right hand side of page, at the bottom Reset Network.

    I would also run these four commands at command prompt(admin). Not not key in information in brackets beside commands, it it there for you to see what each command does.

    ipconfig /flushdns (Clear the dns cache)
    nbtstat -RR (release and refesh NetBIOS names)
    netsh int ip reset (reset ip settings)
    netsh winsock reset (Reset Winsock Catalog)


    Ken
    Thanks, I did that, but it did not help, still the same problem..
      My ComputerSystem Spec
  4.    09 Jun 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    Have you run sfc /scannow to see if there are any errors?

    There is a process outlined in this tutorial although unless you have bootable media that matches your current version is will cause you to be updated to the Creators Update.

    Repair Install Windows 10 with an In-place Upgrade

    If you are already running the Creator Update no issue. If not then MS hasn't decided to push it to you yet so you may have a few issues.
      My ComputerSystem Spec
  5.    28 Jun 2017 #5
    Join Date : Jun 2017
    Posts : 6
    win10
    Thread Starter

    I figured out that "Routing and Remote Access service" is not running on my computer and it's impossible to start it. Looks like reinstalling windows is the only option
      My ComputerSystem Spec
  6.    29 Jun 2017 #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    First try the in place upgrade. It saves your files and programs. That said I always recommend you backup your data files off machine.

    It is a sound practice and when doing OS changes you just never know.

    The upgrade, depending on machine speed is around an hour.
      My ComputerSystem Spec
  7.    10 Jul 2017 #7
    Join Date : Jun 2017
    Posts : 6
    win10
    Thread Starter

    What do you mean by "in place upgrade"?
      My ComputerSystem Spec
  8.    10 Jul 2017 #8
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    Basically you download Windows, create media and then run Setup. It is likely called an in-place upgrade as you need Windows to be running to issue the setup command.

    It repairs / upgrades your Windows. Should you do it the current version that it will download is V1703 (Creators). If you already have Creators then it repairs.

    Please have a look at the tutorial (link provided in posting #4 of this thread), it is explained within.


    Ken
      My ComputerSystem Spec
  9.    11 Jul 2017 #9
    Join Date : Jun 2017
    Posts : 6
    win10
    Thread Starter

    Thanks, I will try this asap.
      My ComputerSystem Spec
  10.    16 Jul 2017 #10
    Join Date : Jun 2017
    Posts : 6
    win10
    Thread Starter

    Well, looks like my problem is solved after an "in place upgrade".

    Caledon Ken, I thank you from the bottom of my heart!
      My ComputerSystem Spec

 
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