VPN error: You might need to change network settings for this conn..

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  1. Posts : 6
    win10
       #1

    VPN error: You might need to change network settings for this conn..


    I have two Surface Pro 4 devices and on one I suddenly I cannot connect to my VPN server, but the other is working ok. I tried uninstalling network adapter, uninstalling all WAN miniports, deleting VPN connection and creating it again, but I am still getting this error:

    VPN error: You might need to change network settings for this conn..-vpn.jpg

    And this is from the log:
    Remote Access Event Logs [ Table Of Contents ]
    Event Type: Information
    Event Source: Microsoft-Windows-UserPnp
    Event Category: None
    Event ID: 20001
    Date: 6. 06. 2017
    Time: 19:34:35
    User: NT AUTHORITY\SYSTEM
    Computer: DESKTOP-xyz
    Description:
    Cannot load the NetBIOS gateway DLL component because of the following error: wpdfs.inf_amd64_e898714e5623f0fe\wpdfs.inf


    Event Type: Information
    Event Source: Microsoft-Windows-UserPnp
    Event Category: None
    Event ID: 20003
    Date: 6. 06. 2017
    Time: 19:34:35
    User: NT AUTHORITY\SYSTEM
    Computer: DESKTOP-xyz
    Description:
    Cannot enumerate Registry key values. WUDFWpdFs
      My Computer

  2. Caledon Ken's Avatar
    Posts : 20,109
    Windows 10 Pro x64 Version 1909
       #2

    Hi Eastlunder. Welcome to the TenForums @Eastlunder

    I see you removed the adapter and re-installed. I might suggest doing a complete network reset.

    Start=>Settings=>Network & Internet => scroll down right hand side of page, at the bottom Reset Network.

    I would also run these four commands at command prompt(admin). Not not key in information in brackets beside commands, it it there for you to see what each command does.

    ipconfig /flushdns (Clear the dns cache)
    nbtstat -RR (release and refesh NetBIOS names)
    netsh int ip reset (reset ip settings)
    netsh winsock reset (Reset Winsock Catalog)


    Ken
      My Computer


  3. Posts : 6
    win10
    Thread Starter
       #3

    Caledon Ken said:
    Hi Eastlunder. Welcome to the TenForums @Eastlunder

    I see you removed the adapter and re-installed. I might suggest doing a complete network reset.

    Start=>Settings=>Network & Internet => scroll down right hand side of page, at the bottom Reset Network.

    I would also run these four commands at command prompt(admin). Not not key in information in brackets beside commands, it it there for you to see what each command does.

    ipconfig /flushdns (Clear the dns cache)
    nbtstat -RR (release and refesh NetBIOS names)
    netsh int ip reset (reset ip settings)
    netsh winsock reset (Reset Winsock Catalog)


    Ken
    Thanks, I did that, but it did not help, still the same problem..
      My Computer

  4. Caledon Ken's Avatar
    Posts : 20,109
    Windows 10 Pro x64 Version 1909
       #4

    Have you run sfc /scannow to see if there are any errors?

    There is a process outlined in this tutorial although unless you have bootable media that matches your current version is will cause you to be updated to the Creators Update.

    Repair Install Windows 10 with an In-place Upgrade

    If you are already running the Creator Update no issue. If not then MS hasn't decided to push it to you yet so you may have a few issues.
      My Computer


  5. Posts : 6
    win10
    Thread Starter
       #5

    I figured out that "Routing and Remote Access service" is not running on my computer and it's impossible to start it. Looks like reinstalling windows is the only option
      My Computer

  6. Caledon Ken's Avatar
    Posts : 20,109
    Windows 10 Pro x64 Version 1909
       #6

    First try the in place upgrade. It saves your files and programs. That said I always recommend you backup your data files off machine.

    It is a sound practice and when doing OS changes you just never know.

    The upgrade, depending on machine speed is around an hour.
      My Computer



  7. Posts : 6
    win10
    Thread Starter
       #7

    What do you mean by "in place upgrade"?
      My Computer

  8. Caledon Ken's Avatar
    Posts : 20,109
    Windows 10 Pro x64 Version 1909
       #8

    Basically you download Windows, create media and then run Setup. It is likely called an in-place upgrade as you need Windows to be running to issue the setup command.

    It repairs / upgrades your Windows. Should you do it the current version that it will download is V1703 (Creators). If you already have Creators then it repairs.

    Please have a look at the tutorial (link provided in posting #4 of this thread), it is explained within.


    Ken
      My Computer


  9. Posts : 6
    win10
    Thread Starter
       #9

    Thanks, I will try this asap.
      My Computer


  10. Posts : 6
    win10
    Thread Starter
       #10

    Well, looks like my problem is solved after an "in place upgrade".

    Caledon Ken, I thank you from the bottom of my heart!
      My Computer


 
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